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Overnight Remote Inbound Customer Service Representative Jobs in Santa Rosa, CA

Customer Representative Agent

Napa, CA ยท Remote

$18.25 - $24.75/hr

Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

Customer Welcome Specialist

Santa Rosa, CA ยท Remote

$20.34 - $27.12/hr

Initiate welcome calls to new home warranty customers within established service-level timeframes ... Pay Range: $20.34 - $27.12 Hourly, Remote This hiring range is a reasonable estimate of the base ...

REMOTE: Sales Director

Bodega Bay, CA ยท Remote

$85K - $120K/yr

Customer Understanding & Service Positioning: Gain a deep understanding of our clients' business ... Compensation Range: $85,000 - $120,000 annually This posted range represents our good-faith ...

Customer Understanding & Service Positioning: Gain a deep understanding of our clients' business ... Compensation Range: $85,000 $120,000 annually This posted range represents our good-faith estimate ...

Customer Understanding & Service Positioning : Gain a deep understanding of our clients' business ... Compensation Range: $85,000 - $120,000 annually This posted range represents our good-faith ...

Claims Advocate Specialist

Santa Rosa, CA ยท Remote

$20.34 - $27.12/hr

Exceptional customer service skills * Possess analytical and investigative skills * Proficient in ... 12 Hourly, Remote This hiring range is a reasonable estimate of the base pay range for this ...

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Overnight Remote Inbound Customer Service Representative information

See Santa Rosa, CA salary details

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$29

How much do overnight remote inbound customer service representative jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for overnight remote inbound customer service representative in Santa Rosa, CA is $20.55, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.88 per hour, depending on experience, location, and employer.
What are the most commonly searched types of Remote Inbound Customer Service Representative jobs in Santa Rosa, CA? The most popular types of Remote Inbound Customer Service Representative jobs in Santa Rosa, CA are:

Remote Travel Customer Service Representative

Rudyb Travel

Napa, CA โ€ข Remote

$18.25 - $24.75/hr

Full-time

Posted 13 days ago


Job description

About the job

About The Role

Rudyb Travel is seeking a Travel Customer Service Representative (Remote) to support clients throughout every stage of their travel journey. In this client-facing role, you will serve as a trusted point of contactโ€”from initial booking through post-trip follow-upโ€”ensuring a seamless, personalized, and high-quality experience.

This role is ideal for someone who is detail-oriented, service-driven, and passionate about travel, hospitality, and delivering exceptional customer experiences.

Key Responsibilities

  • Respond promptly and professionally to client inquiries via phone, email, and messaging platforms
  • Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests
  • Provide accurate and timely information regarding destinations, travel requirements, and agency policies
  • Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction
  • Proactively follow up with clients before and after travel to ensure a positive experience
  • Address client concerns with empathy, professionalism, and solution-oriented thinking
  • Maintain accurate documentation and update booking systems as required

Qualifications & Skills

  • Excellent verbal and written communication skills
  • Customer service experience (travel, hospitality, or service-related experience preferred)
  • Strong organizational skills and attention to detail
  • Comfortable using technology and learning new systems and booking platforms
  • Reliable, proactive, and able to manage multiple client requests efficiently
  • Genuine interest in travel and helping clients plan memorable experiences

What We Offer

  • 100% remote work environment
  • Flexible scheduling options
  • Opportunities for professional growth within the company
  • Access to travel perks and industry-related discounts
  • Supportive team culture with ongoing training and development

Apply Today

Interested candidates are encouraged to apply today and join our remote travel support team.

Equal Opportunity Employer

Rudyb Travel is an equal opportunity employer committed to diversity and inclusion.