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Overnight Remote Email Chat Support Jobs in Kentucky

Remote Customer Service Specialist

Lexington, KY · On-site +1

$17 - $22.25/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Remote Customer Service Specialist

Louisville, KY · On-site +1

$16.25 - $21.50/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ...

As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ...

As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ...

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Overnight Remote Email Chat Support information

What is the difference between Overnight Remote Email Chat Support vs Customer Service Representative?

AspectOvernight Remote Email Chat SupportCustomer Service Representative
Work HoursTypically overnight shifts, often 10 PM to 6 AMUsually daytime hours, but can vary
Work EnvironmentRemote, online communication via email and chatRemote or in-office, phone and in-person interactions
CredentialsHigh school diploma or equivalent; customer service experience helpfulHigh school diploma or higher; customer service skills required
Communication ModeEmail and live chatPhone, email, and in-person

Overnight Remote Email Chat Support focuses on providing customer assistance through email and chat during overnight hours, often requiring specific technical skills and comfort with written communication. Customer Service Representatives may work during regular hours, handling a broader range of communication channels. Both roles require strong customer service skills but differ mainly in work hours and communication methods.

What are popular job titles related to Overnight Remote Email Chat Support jobs in Kentucky?

For Overnight Remote Email Chat Support jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Overnight Remote Email Chat Support jobs in Kentucky look for?

The top searched job categories for Overnight Remote Email Chat Support jobs in Kentucky are:

What cities in Kentucky are hiring for Overnight Remote Email Chat Support jobs?

Cities in Kentucky with the most Overnight Remote Email Chat Support job openings:

Infographic showing various Overnight Remote Email Chat Support job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Non-Profit Donation Agent (Remote Independent Contractor)

Kaizen Advance

Lexington, KY • On-site, Remote

$11 - $15/hr

Contractor

Re-posted 18 days ago


Job description

Join us to support non-profit organizations by processing donations via incoming phone calls and providing donors with quality customer service. This position offers the chance to support a wide range of non-profit and governmental organizations and allows you the flexibility to work from home. If you are an excellent communicator, motivated, and passionate about helping others, we want you on our team.

Types of Clients:

- Nonprofit/Charity TV, and Radio stations

- Child welfare agencies

- Veteran support groups

- Spiritual and religious organizations

- Animal advocacy groups

Requirements:

- Minimum 6 months of remote call center experience or 1 year in-office call center experience

- Must be a US Resident

- Must be at least 18 years old

- Must use a Windows 11 PC

- Quiet, professional background for calls

- Able to type at least 40 words per minute

- Intermediate computer skills

- Able to pass a background check

- Must be able to complete a voice assessment and a mock call

Preferred Skills:

- Highly organized and self-motivated

- Excellent communication skills

- Intermediate PC proficiency

- Reliable and Dependable

- Able to provide excellent customer service

Benefits

- Inbound phone work: $0.20 - $0.32 per talk minute depending on the project

- Experienced agents can earn up to $0.35 per talk minute

- Additional opportunities in email, ticket, and chat support available with varied pay rates

- Flexible hours with 24/7 availability

Employment Type: CONTRACTOR