ZipRecruiter

Log In

2

Overnight Remote Customer Support Representative Jobs in Tennessee

NDI OFFICE FURNITURE LLC

Customer Care Representative

Nashville, TN · On-site +1

$23 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Support Representative (Remote or In Office) Full-Time | Monday-Friday | 8:30 AM - 5:00 PM Location: Nashville, TN Join the NDI Family NDI Office Furniture, LLC has been a trusted wholesale ...

Built Technologies

$45K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Customer Support Representative , you'll deliver exceptional experiences while mastering our industry-leading construction and real estate finance technology products. Beyond troubleshooting and ...

Kobie Marketing

Remote Customer Service Representative

Nashville, TN · Remote

$15.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

You'll be supported by systems that work with you and not against you so you can focus on what ... Remote Workplace because we put people first-our customers and our teammates. Our agents are ...

next page

Showing results 1-20

All JobsCustomer Support Representative JobsOvernight Remote Customer Support Representative JobsOvernight Remote Customer Support Representative Jobs in Tennessee

Overnight Remote Customer Support Representative information

What is the difference between Overnight Remote Customer Support Representative vs Customer Service Agent?

AspectOvernight Remote Customer Support RepresentativeCustomer Service Agent
Work HoursPrimarily overnight shiftsDaytime or flexible hours
Work EnvironmentRemote, home-basedRemote or in-office
Required SkillsCustomer support, communication, problem-solvingCustomer service, communication, conflict resolution
Industry UsageCommon in tech, e-commerce, telecom

The main difference is that Overnight Remote Customer Support Representatives work primarily during overnight hours, providing support from home, while Customer Service Agents typically work during regular daytime hours. Both roles require strong communication skills and customer support experience, but their schedules and sometimes specific industry focus differ.

What are the most commonly searched types of Remote Customer Support Representative jobs in Tennessee?

The most popular types of Remote Customer Support Representative jobs in Tennessee are:

Overnight Remote Customer Support Representative jobs near you

Remote Customer Support & Sales Representative

SearchFindAdvance

Nashville, TN • Remote

Full-time

Posted 13 days ago

Job description

We are seeking motivated, customer-focused individuals to join our team as Remote Customer Support & Sales Representatives. This fully remote opportunity is ideal for individuals who enjoy communicating with people, building relationships, and helping customers identify products and services that meet their needs.

In this role, you will communicate with prospective and existing clients who have requested information about our products and services. Your responsibilities will include answering questions, providing information, following up with customers, maintaining accurate records, and guiding customers through the sales process while delivering a professional and positive customer experience.

Key Responsibilities

  • Communicate with prospective and existing clients by phone, email, text message, and virtual meetings.
  • Respond to customer inquiries and provide accurate information regarding products and services.
  • Identify customer needs and assist in recommending appropriate solutions.
  • Follow up with prospective and existing customers in a timely and professional manner.
  • Maintain accurate customer records and activity within company systems.
  • Schedule and conduct virtual appointments as needed.
  • Participate in virtual meetings, training sessions, and ongoing professional development.
  • Collaborate with team members to support customer satisfaction and organizational goals.
  • Follow established company policies, procedures, and compliance guidelines.

Qualifications

  • Previous experience in customer service, sales, or another customer-facing position is preferred but not required.
  • Strong verbal and written communication skills.
  • Excellent interpersonal and relationship-building abilities.
  • Basic computer proficiency and the ability to learn new software applications.
  • Strong organizational and time-management skills.
  • Ability to work independently in a remote environment.
  • Professional, dependable, and customer-focused.
  • Willingness to participate in training and ongoing professional development.

What We Offer

  • Fully remote work environment.
  • Flexible scheduling.
  • Comprehensive onboarding and ongoing training.
  • Professional development and advancement opportunities.
  • Access to company-provided technology and business tools.
  • Supportive team environment with mentorship and coaching.

If you are looking for a remote opportunity where you can develop professionally, build meaningful customer relationships, and contribute to a collaborative team, we encourage you to apply. We look forward to learning more about you.