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Overnight Remote Customer Service Rep Jobs in Rome, GA

Senior Healthcare Data Analyst - Remote

Centre, AL · Remote

$81K - $102K/yr

This position is fully remote. Overview The Healthcare Data Analyst Senior provides data analysis ... Promotes self-service analytics for customer adoption, understanding and use of data. Supports ...

While this is a full remote position, there is preference for candidates located in the Northern ... ABB's Service Division partners with our customers to improve the availability, reliability ...

We empower our customers to Make Tomorrow Better by offering products that help secure their ... service-first mindset, and promoting from within. Our actions today have a lasting impact on ...

Senior Project Engineer

GA · Remote

$99K - $129K/yr

The work model for this role is: Remote {#LI-Remote} This role is contributing to the ... Be a support function for Field service engineer during project commissioning. * Configure, test ...

Senior Technical Business Developer - Grid Automation

GA · Remote

$104K - $136K/yr

... customer and key partner engagement, stakeholder intelligence, and solution development. This ... This is a remote position. Candidates can be located anywhere in the US, with preference for Cary ...

... customer needs. A deep understanding of the various products and markets served by the ABB ... This is a remote position. #Li-Remote This role is contributing to the Electrification Smart ...

This position is fully remote. Overview The Healthcare Data Analyst Senior provides data analysis ... Promotes self-service analytics for customer adoption, understanding and use of data. Supports ...

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Overnight Remote Customer Service Rep information

See Rome, GA salary details

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How much do overnight remote customer service rep jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for overnight remote customer service rep in Rome, GA is $18.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does an Overnight Remote Customer Service Rep do?

An Overnight Remote Customer Service Rep is responsible for assisting customers with their questions, concerns, or issues during nighttime hours, all while working from a remote location, usually from home. Their tasks often include answering phone calls, responding to emails or chat messages, and resolving problems related to products or services. These representatives help ensure that customer support is available 24/7, providing critical after-hours assistance. Strong communication skills, the ability to work independently, and comfort with technology are important for this role.

What is the difference between Overnight Remote Customer Service Rep vs Customer Support Specialist?

AspectOvernight Remote Customer Service RepCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or higher; customer service experience often preferred
Work EnvironmentRemote, overnight shifts, primarily via phone/chatRemote or on-site, daytime hours, via phone/email/chat
Industry UsageCommon in retail, telecom, tech companiesUsed across various industries including tech, healthcare, retail
Search/Comparison IntentFocus on overnight, remote customer service rolesBroader customer support roles, day shifts

The Overnight Remote Customer Service Rep typically works overnight hours providing support remotely, often via chat or phone, focusing on customer inquiries outside regular business hours. Customer Support Specialists may work during daytime hours and handle a wider range of customer issues. Both roles require similar credentials but differ mainly in shift timing and work hours.

What are the key skills and qualifications needed to thrive as an Overnight Remote Customer Service Rep, and why are they important?

To thrive as an Overnight Remote Customer Service Rep, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat systems, and ticketing platforms is commonly required. Exceptional patience, self-motivation, and the ability to work independently during non-traditional hours are valuable soft skills. These competencies ensure effective customer support, timely issue resolution, and reliable service outside of standard business hours.

What are some common challenges faced by Overnight Remote Customer Service Reps, and how can I prepare for them?

Overnight Remote Customer Service Reps often encounter challenges such as managing fatigue during late hours and handling a higher volume of urgent or complex requests, as fewer support resources may be available. To prepare, it's important to establish a consistent sleep routine, create a dedicated workspace to minimize distractions, and familiarize yourself with escalation procedures. Strong communication skills and the ability to work independently are especially valuable in this role, as you'll frequently collaborate with team members asynchronously and may need to make quick decisions during critical situations.
What are popular job titles related to Overnight Remote Customer Service Rep jobs in Rome, GA? For Overnight Remote Customer Service Rep jobs in Rome, GA, the most frequently searched job titles are:
What cities near Rome, GA are hiring for Overnight Remote Customer Service Rep jobs? Cities near Rome, GA with the most Overnight Remote Customer Service Rep job openings:
Senior Healthcare Data Analyst - Remote

Senior Healthcare Data Analyst - Remote

Sentara

Centre, AL • Remote

$81K - $102K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago


Sentara Health rating

6.8

Company rating: 6.8 out of 10

Based on 393 frontline employees who took The Breakroom Quiz

492nd of 889 rated healthcare providers


Job description

City/State

Virginia Beach, VA

Work Shift

First (Days)

Overview:

Sentara is hiring a Senior Healthcare Data Analyst!

This position is fully remote.

Overview

The Healthcare Data Analyst Senior provides data analysis support to the customer by assisting with the development of reports and/or dashboards to monitor program and operational performance. Promotes self-service analytics for customer adoption, understanding and use of data. Supports design of programmatic analyses and reporting capabilities in addition to business requirement definition for new analyses and performs ad-hoc analysis as directed. This position supports data quality and data stewardship functions to maintain data accuracy and identify new metrics. As a subject matter expert, the Healthcare Data Analyst Senior uses analytic skills to offer data-driven conclusions and recommendations to business partners.

Education
  • Bachelor's Degree in analytics, statistics, informatics, business, public health, or related field (Required)
Certification/Licensure
  • Epic certification in either Clarity, Caboodle or Cogito (Required)
Experience
  • 3 years of experience in data analysis (Required)
  • Must have advanced-level skills in Microsoft Excel, SQL, Power BI, data validation, dashboard development, databricks
  • Must have hands-on analysis, dashboard delivery, recurring and ad hoc reporting, metric development
  • Experience in Epic, claims, quality,utilization, finance, operations, service lines, population health is preferred
  • Looking for someone who can independently build dashboards, answer business questions, and explain insights clearly to partners
  • Looking for someone with experience solving business problems with data
  • Ability to communicate findings clearly with operational, clinical, finance, or executive stakeholders.

Talroo

Keywords: healthcare analytics, SQL, Power BI, dashboard development, data visualization, stakeholder consulting, requirements gathering, data quality, governance, Epic, claims, clinical data, utilization, cost and outcomes, quality metrics, population health, Databricks, Azure, ETL, data warehouse.

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for full-time employment is 80,204.80 - 133,681.60. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Benefits: Caring For Your Family and Your Career
Medical, Dental, Vision plans
Adoption, Fertility and Surrogacy Reimbursement up to 10,000
Paid Time Off and Sick Leave
Paid Parental & Family Caregiver Leave
Emergency Backup Care
Long-Term, Short-Term Disability, and Critical Illness plans
Life Insurance
401k/403B with Employer Match
Tuition Assistance - 5,250/year and discounted educational opportunities through Guild Education
Student Debt Pay Down - 10,000
Reimbursement for certifications and free access to complete CEUs and professional development
Pet Insurance
Legal Resources Plan
Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.


In support of our mission "to improve health every day," this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.


What Sentara Health employees say

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