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Overnight Remote Customer Service Rep Jobs in Flowood, MS

micro1 AI

Director of Biostatistics

Jackson, MS · Remote

$60 - $65/hr

Remote micro1 is engaging Biostatisticians to contribute their clinical statistics expertise to a ... study reports (CSR), including subtle errors in population definitions, censoring rules, or ...

micro1 AI

Biostatistician

Jackson, MS · Remote

$60 - $65/hr

Remote micro1 is engaging Biostatisticians to contribute their clinical statistics expertise to a ... study reports (CSR), including subtle errors in population definitions, censoring rules, or ...

HMG Careers

Remote Sales Representative

Benton, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Bolton, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Forest, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Pelahatchie, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Sharon, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Polkville, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Gluckstadt, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Mendenhall, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Clinton, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Madison, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Brandon, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Lone Star Careers

Remote Sales Rep

Jackson, MS · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Overnight Remote Customer Service Rep information

See Flowood, MS salary details

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$15

$22

How much do overnight remote customer service rep jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for overnight remote customer service rep in Flowood, MS is $15.79, according to ZipRecruiter salary data. Most workers in this role earn between $12.93 and $17.60 per hour, depending on experience, location, and employer.

What does an overnight remote customer service rep do?

An Overnight Remote Customer Service Rep is responsible for assisting customers with their questions, concerns, or issues during nighttime hours, all while working from a remote location, usually from home. Their tasks often include answering phone calls, responding to emails or chat messages, and resolving problems related to products or services. These representatives help ensure that customer support is available 24/7, providing critical after-hours assistance. Strong communication skills, the ability to work independently, and comfort with technology are important for this role.

What are some common challenges faced by an overnight remote customer service rep, and how can I prepare for them?

Overnight Remote Customer Service Reps often encounter challenges such as managing fatigue during late hours and handling a higher volume of urgent or complex requests, as fewer support resources may be available. To prepare, it's important to establish a consistent sleep routine, create a dedicated workspace to minimize distractions, and familiarize yourself with escalation procedures. Strong communication skills and the ability to work independently are especially valuable in this role, as you'll frequently collaborate with team members asynchronously and may need to make quick decisions during critical situations.

What are the key skills and qualifications needed to thrive as an overnight remote customer service rep, and why are they important?

To thrive as an Overnight Remote Customer Service Rep, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat systems, and ticketing platforms is commonly required. Exceptional patience, self-motivation, and the ability to work independently during non-traditional hours are valuable soft skills. These competencies ensure effective customer support, timely issue resolution, and reliable service outside of standard business hours.

What is the difference between Overnight Remote Customer Service Rep vs Customer Support Specialist?

AspectOvernight Remote Customer Service RepCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or higher; customer service experience often preferred
Work EnvironmentRemote, overnight shifts, primarily via phone/chatRemote or on-site, daytime hours, via phone/email/chat
Industry UsageCommon in retail, telecom, tech companiesUsed across various industries including tech, healthcare, retail
Search/Comparison IntentFocus on overnight, remote customer service rolesBroader customer support roles, day shifts

The Overnight Remote Customer Service Rep typically works overnight hours providing support remotely, often via chat or phone, focusing on customer inquiries outside regular business hours. Customer Support Specialists may work during daytime hours and handle a wider range of customer issues. Both roles require similar credentials but differ mainly in shift timing and work hours.

What are popular job titles related to Overnight Remote Customer Service Rep jobs in Flowood, MS?

For Overnight Remote Customer Service Rep jobs in Flowood, MS, the most frequently searched job titles are:

What job categories do people searching Overnight Remote Customer Service Rep jobs in Flowood, MS look for?

The top searched job categories for Overnight Remote Customer Service Rep jobs in Flowood, MS are:

What cities near Flowood, MS are hiring for Overnight Remote Customer Service Rep jobs?

Cities near Flowood, MS with the most Overnight Remote Customer Service Rep job openings:

Overnight Remote Customer Service Rep jobs near you
Infographic showing various Overnight Remote Customer Service Rep job openings in Flowood, MS as of August 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% Remote job distribution, with an average salary of $32,851 per year, or $15.8 per hour.

Industrial Sales & Service Rep (remote w/ regional travel)

Cogent Talent Solutions

Jackson, MS • Remote

$55K - $110K/yr

Full-time

Posted 10 days ago

Job description

Our client provides application engineering, technical services, and manufacturing to supply the components you need for your machinery. Their experience and knowledge about your equipment allows us to design parts that truly work… for you! They have over 80 years of combined experience in the paper industry helping customers identify and solve their drive train problems. See below to learn more about our philosophy.
 
The Industrial Sales Representative will provide, support and perform work relating to customer needs through “best practices” in the field.  To maintain the highest integrity in representing the company while working with little to no supervision. Deliver a high quality of sale and workmanship while representing the company at all times in the highest standards of professionalism.
 
 
JOB REQUIREMENTS
  • Outstanding organizational skills with high attention to detail
  • Participate in on-site sales and gear inspections, allowing you to become familiar with our product and your territory
  • Develop technical knowledge to effectively communicate products and gear inspection services to customers in your territory
  • Build and maintain strong relationships with your customers, understanding their needs and communicating solutions
  • Maintain consistent contact with existing customers and make cold calls to prospective customers in your territory
  • Responsible for making in-person visits to prospects and existing customers, generating leads and quotes all the way to sale
  • Create, submit and follow up on Quotes and RFQ’s
  • Document and track progress for new and existing business opportunities; rate high, medium, and low potential
  • Maintain accurate records of all interactions with new and existing customers and update the information in the Database
  • Provide regular updates on progress, challenges, and opportunities to the PTS
  • Technological capabilities and understanding to communicate in today’s business environment
  • 50% Travel.
  • Maintain monthly itinerary: wall calendar, outlook calendar
  • Submit daily briefs and weekly reports (defined at hire)
  • Ability to read blueprints and drawings
  • Ability to descend/ascend on ladders or any other needs to elevate/descend in a safe manner
  • Provide services and customer support during field visits
  • Tie workflow to schedule
  • Manage on-site projects in expected time schedule with little supervision
  • Diagnose errors or technical problems and determine proper and cost-effective solutions
  • Follow all requirements for time-keeping and billing purposes
  • Must hold a valid driver license in good standings
  • Operate the vehicle in a safe manner
  • Cooperate with technical team and share all information to the company
  • Comprehend customer requirements make appropriate recommendations
  • Maintain a professional appearance at all times
  • Other duties as assigned
  • This individual must be a team player and flexible to his(her) job assignments
  • Work required hours
  • This individual will follow all Company Policies and Standard Operating Procedures
QUALIFICATIONS
  • High School diploma/trade school or College degree (experience also will do in lieu of degree)
  • Must have 2 years of servicing or calling on paper industry clients
  • Ability to follow directions with minimal supervision
  • Must be able to work individually and as a part of a team
  • Must have good sense of smell, hearing, and including good vision as these are of vital importance as safety issues in the Shop; normal working conditions in main office
  • Must be able to lift up to 60 pounds
  • Must have a stellar driving record and be able to cover the southeastern US territory
Base of $55k - $65k and uncapped commissions with company vehicle.
Core Values and Beliefs
 
We know that quality relationships with our employees, customers, vendors, and community are the key components to our long term survival.
 
Mission Statement
We will produce quality products at a fair price and on time. We will also provide outstanding customer service.
 
Integrity
Our words and actions will be honest and ethical.
Respect
We treat all people with courtesy and respect, valuing their contributions.
Responsibility
We take responsibility for our actions and honor our obligations while meeting individual, organizational, and community needs.
Customer Service
We are committed to understanding our customers which allows us to meet or exceed their needs.
Innovation
We are constantly looking for ways to improve. We embrace change as an opportunity.
 
 
 

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.