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Overnight Remote Customer Service Rep Jobs in Flowood, MS

Customer Service Specialist - MS

Jackson, MS ยท On-site +1

$14.99 - $15/hr

This is a remote position. Customer Service Specialist - Make a Difference for Our Customers Every Day Position Overview: We are looking for energetic individuals who have an interest in providing ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Customer Service Specialist - MS

Jackson, MS ยท On-site +1

$14.99 - $15/hr

This is a remote position. We are looking for energetic individuals that have an interest in providing our clients/customers with excellent customer service from your secured home office.

Remote Sales representative Build a career - not just another sales job. Looking for an opportunity ... Build trust and provide exceptional customer service * Follow up with prospective clients * Learn ...

New

Director of Biostatistics

Jackson, MS ยท Remote

$60 - $65/hr

Remote micro1 is engaging Biostatisticians to contribute their clinical statistics expertise to a ... study reports (CSR), including subtle errors in population definitions, censoring rules, or ...

Biostatistician

Jackson, MS ยท Remote

$60 - $65/hr

Remote micro1 is engaging Biostatisticians to contribute their clinical statistics expertise to a ... study reports (CSR), including subtle errors in population definitions, censoring rules, or ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Showing results 21-40

Overnight Remote Customer Service Rep information

See Flowood, MS salary details

$8

$15

$22

How much do overnight remote customer service rep jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for overnight remote customer service rep in Flowood, MS is $15.79, according to ZipRecruiter salary data. Most workers in this role earn between $12.93 and $17.60 per hour, depending on experience, location, and employer.

What does an overnight remote customer service rep do?

An Overnight Remote Customer Service Rep is responsible for assisting customers with their questions, concerns, or issues during nighttime hours, all while working from a remote location, usually from home. Their tasks often include answering phone calls, responding to emails or chat messages, and resolving problems related to products or services. These representatives help ensure that customer support is available 24/7, providing critical after-hours assistance. Strong communication skills, the ability to work independently, and comfort with technology are important for this role.

What are some common challenges faced by an overnight remote customer service rep, and how can I prepare for them?

Overnight Remote Customer Service Reps often encounter challenges such as managing fatigue during late hours and handling a higher volume of urgent or complex requests, as fewer support resources may be available. To prepare, it's important to establish a consistent sleep routine, create a dedicated workspace to minimize distractions, and familiarize yourself with escalation procedures. Strong communication skills and the ability to work independently are especially valuable in this role, as you'll frequently collaborate with team members asynchronously and may need to make quick decisions during critical situations.

What are the key skills and qualifications needed to thrive as an overnight remote customer service rep, and why are they important?

To thrive as an Overnight Remote Customer Service Rep, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat systems, and ticketing platforms is commonly required. Exceptional patience, self-motivation, and the ability to work independently during non-traditional hours are valuable soft skills. These competencies ensure effective customer support, timely issue resolution, and reliable service outside of standard business hours.

What is the difference between Overnight Remote Customer Service Rep vs Customer Support Specialist?

AspectOvernight Remote Customer Service RepCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or higher; customer service experience often preferred
Work EnvironmentRemote, overnight shifts, primarily via phone/chatRemote or on-site, daytime hours, via phone/email/chat
Industry UsageCommon in retail, telecom, tech companiesUsed across various industries including tech, healthcare, retail
Search/Comparison IntentFocus on overnight, remote customer service rolesBroader customer support roles, day shifts

The Overnight Remote Customer Service Rep typically works overnight hours providing support remotely, often via chat or phone, focusing on customer inquiries outside regular business hours. Customer Support Specialists may work during daytime hours and handle a wider range of customer issues. Both roles require similar credentials but differ mainly in shift timing and work hours.

What are popular job titles related to Overnight Remote Customer Service Rep jobs in Flowood, MS?

For Overnight Remote Customer Service Rep jobs in Flowood, MS, the most frequently searched job titles are:

What job categories do people searching Overnight Remote Customer Service Rep jobs in Flowood, MS look for?

The top searched job categories for Overnight Remote Customer Service Rep jobs in Flowood, MS are:

What cities near Flowood, MS are hiring for Overnight Remote Customer Service Rep jobs?

Cities near Flowood, MS with the most Overnight Remote Customer Service Rep job openings:

Infographic showing various Overnight Remote Customer Service Rep job openings in Flowood, MS as of August 2026, with employment types broken down into 71% Full Time, and 29% Contract. Highlights an 100% Remote job distribution, with an average salary of $32,851 per year, or $15.8 per hour.

Remote Outbound Sales Representative

MDS Communications

Jackson, MS โ€ข Remote

$15 - $16/hr

Full-time

Medical, PTO

Re-posted 26 days ago


Job description

Job DetailsLevel: EntryJob Location: Mississippi Remote - MSEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 00 HourlyJob Shift: AnyMDS Communications is looking to hire Call Center Representatives!
Are you seeking a job with real purposeโ€”where your efforts help people in need and support causes you care deeply about? As a Communication Specialist at MDS Communications, you wonโ€™t just make callsโ€”youโ€™ll make a difference.
For over 33 years, the nationโ€™s most respected non-profits have partnered with MDS Communications to lead impactful telephone fundraising programs and donor communications. With over 400 employees across 18 states, weโ€™re one of the largest and most trusted names in the industry. Our clients include renowned charities like: Special Olympics, Habitat for Humanity, CARE, Heifer International, Operation Smile, Project Hope, Save the Children, the International Fellowship of Christians and Jews, The American Red Cross, and Christian ministries like Focus on the Family, Prison Fellowship, the Navigators and Catholic Medical Mission Board. We are fully registered in all 50 states and uphold the highest standards of legal and ethical compliance.
As an MDS Communication Specialist you will:
Receive in-depth training.
Be assigned to one of four MDS โ€œTeamsโ€ that calls on behalf of a set of MDS clients.
Call for 4-8 different clients over the course of an 8 hour day, using predictive dialing equipment. We typically handle about 16-24 completed calls per hour with an average of about 20 - 30 seconds between calls.
Communicate with donors and prospective donors in a positive, engaging and enthusiastic manner using a carefully crafted script that is approved by our clients.
Secure financial gifts from donors and prospective donors on behalf of our clients.
Maintain minimum fundraising and productivity metrics.
Successful applicants will bring:
1 year or more of successful outbound telemarketing experience or a strong general employment record with long term stability
Dedicated wired internet connection
A quiet place to work at home free from normal household interruptions
Basic computer skills.
A commitment and enthusiasm to the charitable and non-profit causes we represent.
A willingness to learn.
Persistence
Benefits of joining MDS:
$15-$16 per hour for 40 hours shifts (depending on schedule).
Participation in our performance bonus program (MDS paid $635,000 in bonuses in 2024, equating to over $12,000 per week). Top performers consistently earn $8-$10+ in hourly bonus on top of the wages mentioned above.
Paid break time.
Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums.
Paid time off.
The opportunity to advance to management positions, Inbound Donor Services positions, as well as manage portfolios of $1k-$10k donors for our clients. MDS seeks to promote from within whenever possible.
MDS Communications is a faith-based company rooted in Christian values. While we donโ€™t require employees to share our beliefs, we do ask they respect our desire to be salt and light in a dark and desperate world โ€”both through our work and how we treat one another. Because God loves redemption stories, weโ€™re proud to be a recovery-friendly workplace. If you are sober and committed to extending your sobriety, we want to help you on that journey.Qualifications