Overnight Remote Call Center Supervisor Jobs in San Ramon, CA

The Congruent Health Center is actively seeking a dedicated and compassionate Licensed Professional Counselor (LPC) to join our innovative team. This full-time position offers an exciting opportunity to provide meaningful mental health support to a diverse client base through a remote telehealth setting. As an LPC at Congruent Health Center, you will play a pivotal role in enhancing the well-being of individuals by delivering high-quality counseling services aimed at fostering healthier, happier lives.

At Congruent Health Center, we are driven by a vision of a society where mental and physical healthcare are integrated, enabling individuals to thrive. Our mission is clear: we focus on improving access to effective, affordable, and personalized mental healthcare services for everyone, everywhere, every day. Our team comprises skilled professionals who are passionate about behavioral health and bring a wealth of experience to their practice. We celebrate collaboration, innovation, and a commitment to excellence as we work together to empower those we serve.

This position is fully remote, allowing our counselors the flexibility to craft their ideal work-life balance while reaching clients in their own environments. As a telehealth facility, Congruent Health Center utilizes advanced technology to facilitate counseling sessions, ensuring that our team has the tools needed to provide top-notch care. This structure allows our counselors to work comfortably from home while maintaining high standards of patient interaction and care delivery.

• Conduct thorough assessments to evaluate and address the unique needs of each patient.
• Maintain clear and consistent communication with supervisors, direct care teams, family members, and relevant stakeholders regarding individual progress and treatment plans.
• Provide to supervisors a detailed schedule of counseling appointments, home visits, and program observations to monitor patient progress and service efficacy.
• Coordinate and conduct home visits to assess the environment and review patient progress through observations and discussions with stakeholders.
• Ensure adherence to therapeutic strategies outlined in patients’ program plans while evaluating their effectiveness continually.
• Participate actively in interdisciplinary team meetings, contributing insights and plans that align with our holistic care philosophy.
• Document and maintain accurate monthly and quarterly progress notes to track patient development and report to relevant parties.
• Design and conduct training sessions to ensure staff are well-versed in implementing program plans and maintaining accurate documentation.
• Engage in follow-up interviews and home visits to provide ongoing support tailored to the evolving needs of individuals.
• Serve as a vital link between the Congruent Health Center and the larger mental health community to promote service development and enhance treatment options.
• Collaborate in the formulation of training materials to elevate program standards and resources for our clients.

The Licensed Professional Counselor will work with a wide variety of clients, ranging from adults dealing with personal and professional challenges to youth facing transitional hurdles. The patient population reflects an incredibly diverse set of backgrounds and mental health concerns, including anxiety, depression, substance misuse, trauma, and family dynamics, thus requiring a counselor who can adapt their approach to cater to individual and cultural needs.

• A Master's or Doctoral degree in Counseling, Psychology, or a related field is required.
• An active and unrestricted licensure as a Professional Counselor (LPC) in California is mandatory.
• A minimum of two years of counseling experience in a clinical setting is essential.
• Specialization in therapy modalities such as family therapy, couples therapy, substance abuse counseling, or trauma-informed care is highly valued.
• A robust understanding of the legal and ethical standards governing mental health practice is critical.
• Strong interpersonal and communication skills are necessary for establishing rapport with a diverse clientele.
• A demonstrated ability to work collaboratively within a healthcare team is required.
• Proficiency in electronic medical records (EMR) systems and related technology is expected.

• Experience working with diverse populations and an understanding of cultural competency in mental health care.
• Familiarity with telehealth practices and techniques to ensure effective remote counseling.
• A background in developing community outreach programs to enhance mental health awareness.

• A competitive annual salary ranging from $90,000 to $100,000, commensurate with experience and caseload management.
• A flexible work schedule designed to promote a healthy work-life balance.
• Comprehensive medical, dental, and vision insurance coverage.
• Malpractice and life insurance provided.
• Professional development opportunities, including training and certification programs.
• Potential for career advancement within a growing organization.

At Congruent Health Center, we believe in cultivating the professional development of our staff. Counselors will have access to ongoing training and educational resources to enhance their skills and stay updated with the latest in mental health research and practices. Advancement opportunities are available for those who excel and demonstrate leadership within their roles, enabling you to shape the future of mental health care within our community.

Joining Congruent Health Center means becoming a vital part of a mission-driven organization that prioritizes mental well-being and fosters an inclusive and supportive work culture. Our team is passionate about making a tangible impact in the lives of others, and we are committed to your professional growth and satisfaction. If you are looking to contribute to a meaningful cause while enjoying the flexibility and freedom of remote work, we encourage you to apply today.

If you are ready to take the next step in your counseling career, we invite you to submit your resume and cover letter for consideration. Join us in our commitment to enhancing mental health for individuals and communities alike!