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Overnight Remote Auto Insurance Jobs in Minnesota

Insurance Producer

Minneapolis, MN ยท On-site +1

$60K - $80K/yr

You cane choose fully remote, hybrid or in the office in the heart of Uptown Minneapolis (With free ... Educate clients on insurance options including Auto, Home, Life, and Commercial lines * Accurately ...

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Overnight Remote Auto Insurance information

What is an Overnight Remote Auto Insurance job?

An Overnight Remote Auto Insurance job involves working for an auto insurance company during nighttime hours, typically outside of standard business times, from a remote location such as your home. Employees in these roles may handle tasks like processing claims, offering customer support, managing policy information, or providing emergency services to customers who need assistance after hours. The position is ideal for individuals who prefer night shifts and remote work flexibility. Strong communication skills, attention to detail, and a stable internet connection are usually required. These roles help ensure customers receive support and service at any time, even outside regular office hours.

What is the difference between Overnight Remote Auto Insurance vs Auto Claims Adjuster?

AspectOvernight Remote Auto InsuranceAuto Claims Adjuster
CredentialsInsurance license, knowledge of auto policiesInsurance license, claims handling certification
Work EnvironmentRemote, overnight shifts, customer service focusOffice or remote, field or desk work, claims assessment
Industry UsageInsurance companies, customer support rolesInsurance companies, claims processing departments

Overnight Remote Auto Insurance roles primarily involve customer service and policy support during overnight hours, often requiring insurance licensing. Auto Claims Adjusters focus on evaluating and settling claims, which may involve fieldwork or desk assessments. While both roles operate within the auto insurance industry and require similar credentials, their daily tasks and work environments differ significantly.

What are the key skills and qualifications needed to thrive as an Overnight Remote Auto Insurance Agent, and why are they important?

To thrive as an Overnight Remote Auto Insurance Agent, you need a solid understanding of auto insurance policies, strong customer service skills, and typically a state insurance license. Familiarity with insurance management software, customer relationship management (CRM) tools, and secure remote communication platforms is essential. Excellent communication, problem-solving abilities, and self-motivation are important soft skills for handling customer inquiries independently during overnight hours. These competencies ensure accurate policy handling, exceptional customer support, and efficient operations while working remotely and outside regular business hours.

What are some common challenges faced in an overnight remote auto insurance role, and how can I prepare for them?

Working overnight and remotely in auto insurance can present challenges such as managing fatigue, staying motivated during quieter hours, and handling urgent claims or customer inquiries without in-person support. To succeed, it's important to establish a healthy sleep routine, create a comfortable and distraction-free workspace, and familiarize yourself with digital communication tools and resources. Regular check-ins with your team and using collaboration platforms can help you stay connected and supported, even during off-peak hours.
Senior Commercial GL & Auto Claims Specialist

Senior Commercial GL & Auto Claims Specialist

Amerisure Mutual Insurance Company

Minneapolis, MN โ€ข On-site, Remote

Full-time

Medical, Retirement, PTO

Posted 5 days ago


Job description

Amerisure creates exceptional value for its partners, policyholders, and employees. As a property and casualty insurance company, Amerisure's promise to our partner agencies and policyholders begins with a comprehensive line of insurance products designed to protect businesses, as well as the health and safety of every employee. With an A.M. Best "A" (Excellent) rating, Amerisure serves mid-sized commercial enterprises focused in construction, manufacturing and healthcare. Ranked as one of the top 100 Property & Casualty companies in the United States, we proudly manage nearly $1 Billion of Direct Written Premium and maintain $1.21 billion in surplus.

Amerisure is currently recruiting a Senior Commercial GL & Auto Claims Specialist with experience with handling claims that deal with risk transfer, subcontractors, and general contractors. This role can have a Hybrid or Remote work arrangement. Candidates who live near one of our office locations will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise. The ideal candidate will also possess the following skill set.

Summary Statement

Provides quality investigation and analysis to adjust claims of high complexity/severity, including litigated files, to proper resolution. Promotes the success of the organization through development of relationships with agencies, policyholders and employees. Serves as the lead relationship contact for assigned agent(s) related to all claims.

Essential Tasks/Major Duties

  • Collaborate proactively with agents, policyholders and internal stakeholders on claims of highest complexity/severity and provide strategic input on book of business.
  • Investigate losses, identify coverage, evaluate liability and damages, review and analyze documents and legal pleadings independently.
  • Collaborate with counsel to manage litigated claims and leverage past experience to analyze documents and legal pleadings.
  • Develop plan of action to proactively conclude claims, timely evaluate damages, engage other parties in negotiations and settle claims pursuant to guidelines.
  • Establish and maintain proper reserves for each claim to accurately reflect the financial exposure.
  • Determine need for, identify and engage external resources as needed to execute proper resolutions while monitoring and controlling costs.
  • Address contractual indemnifications and/or additional insured coverage issues.
  • Review and interpret commercial insurance policies and accordingly communicate coverage issues verbally and in writing.
  • Lead cross functional teams to identify and resolve issues and design and implement solutions to prevent future occurrence as necessary.
  • Mentor and train other claims adjusters.

Knowledge, Skills & Abilities

  • Bachelor's degree or equivalent combination of education and experience.
  • 10 years of experience handling general liability and/or bodily injury claims of high level of severity/complexity.
  • Experience with contractual indemnification and additional insured coverages.
  • AIC or SLA certification preferred.
  • Ability to obtain appropriate state licensing as required.
  • Proficient computer skills required including Microsoft Office Suite.
  • Demonstrated successful ability to build positive relationships and partnerships within department, across the organization and with external customers.
  • Strong analytical skills and attention to detail.
  • Excellent verbal and written communication skills with the ability to interact with internal and external customers.
  • Ability to travel overnight up to 10%.
  • Ability to travel daily between locations.

LI-BR1

Just as we are committed to creating exceptional value for our Partners For Success agencies and policyholders, Amerisure also remains committed to being an employer of choice. We reinforce this commitment by adhering to an Employee Value Proposition that, in part, is provided through a competitive total rewards package. This package includes competitive base pay, performance-based incentive pay, comprehensive health and welfare benefits, a 401(k) savings plan with profit sharing, and generous paid time off programs. We also offer flexible work arrangements to promote work-life balance. Recognized as one of the Best and Brightest Companies to Work For in the Nation and one of Business Insurance magazine's Best Places to Work in Insurance, we provide a workplace that fosters excellence and professional growth. If you are looking for a collaborative and rewarding career, Amerisure is looking for you.

Amerisure Mutual Insurance Company is an Equal Employment Opportunity employer. Amerisure provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (to include sexual orientation and gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable federal, state, or local laws. Amerisure complies with all applicable laws governing nondiscrimination in employment in all locations where the company operates. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Amerisure prohibits harassment or discrimination of any kind and is committed to maintaining a workplace free from unlawful harassment or discrimination. Amerisure prohibits retaliation against anyone who reports discrimination, participates in an investigation, or opposes unlawful practices. Any improper interference with an employee's ability to perform their job duties may result in disciplinary action, up to and including termination.