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Overnight Prior Authorization Representative Express Scripts Jobs in Virginia

$10/hr

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Overnight Prior Authorization Representative Express Scripts information

What is an overnight prior authorization representative at Express Scripts?

An Overnight Prior Authorization Representative at Express Scripts is responsible for processing and evaluating prescription medication requests that require authorization from insurance providers, primarily during overnight shifts. This role involves reviewing clinical information, communicating with healthcare providers, and ensuring that medications meet insurance guidelines for approval. Representatives also provide customer service to patients, doctors, and pharmacists, helping to resolve issues and explain the prior authorization process. Working overnight means handling requests that come in outside of typical business hours, ensuring 24/7 support for patients and providers.

What are the key skills and qualifications needed to thrive as an overnight prior authorization representative at Express Scripts?

To thrive as an Overnight Prior Authorization Representative at Express Scripts, you need a solid understanding of pharmacy benefits, medical terminology, and prior authorization processes, often supported by a high school diploma or equivalent and relevant experience in healthcare or pharmacy. Familiarity with pharmacy management software, claims processing systems, and Microsoft Office Suite is typically required. Attention to detail, strong problem-solving skills, and effective communication are critical soft skills for success in this position. These competencies ensure accurate and timely authorization decisions, safeguard patient access to medications, and uphold compliance with regulatory standards during overnight shifts.

What are some common challenges faced by overnight prior authorization representatives at Express Scripts, and how can they be managed?

Overnight Prior Authorization Representatives at Express Scripts often face challenges such as managing high call volumes during off-peak hours, handling urgent medication requests, and working independently with limited on-site supervision. To manage these challenges, representatives should develop strong organizational skills, remain updated on the latest formulary guidelines, and leverage internal resources or escalation protocols for complex cases. Building effective communication with pharmacists, physicians, and other team members—even during overnight shifts—can also help ensure smooth case resolution and maintain high service quality.

What are the most commonly searched types of Prior Authorization Representative Express Scripts jobs in Virginia?

The most popular types of Prior Authorization Representative Express Scripts jobs in Virginia are:

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What cities in Virginia are hiring for Overnight Prior Authorization Representative Express Scripts jobs?

Cities in Virginia with the most Overnight Prior Authorization Representative Express Scripts job openings:

Chemotherapy Authorization Specialist

US Oncology Network-wide Career Opportunities

Newport News, VA • On-site

$47K - $128K/yr

Other

Life, Retirement

Posted 12 days ago


Job description

Overview

Virginia Oncology Associates, the largest group of medical professionals in Hampton Roads and Northeast North Carolina devoted exclusively to cancer care and blood disorders, has an exciting opportunity for a Pharmacy Tech Authorization Specialist for our offices in Newport News.
***Please take this quick survey once you've submitted your resume to complete the application process:Pharmacy Tech Authorization Survey

****If you have completed the survey before, even for another position, please do not take it again

Employment Type: Full Time

In Person

Benefits: M/D/V, Life Ins., 401(k)

Compensation Range: $47,964.80 - $128,939.20. Actual compensation will be determined based on job-related factors such as, relevant experience, education, certifications, licensure, and skills that align with the role.

Responsibilities

Under the supervision of a physician/pharmacist, provide in-office dispensing of oral drugs to oncology and hematology patients. This includes technical aspects of oral medication dispensing, record keeping and inventory control. Also, the tech will obtain insurance authorizations for oral medication, research additional or alternate resources for patient financial assistance, and research denied services to ensure patients receive medications on a timely basis.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

* Verifies patient demographics, insurance information and prescription information

* Processes prescription and bills insurance for payment

* Troubleshoots Medicare Part B verification requirements

* Demonstrates the ability to work independently and in a timely manner. Communicate efficiently with patients and providers to ensure access barriers are overcome.

* Obtain insurance prior authorizations for oral chemo drugs and retail pharmacy drugs

* Applies for financial assistance through cancer foundations, patient assistance programs and co-pay assistance for non-covered or high dollar oral drugs

* Communicate with medical staff to inform them of any restrictions or special requirements with insurance plans, and documentation or payer issues with non-covered chemotherapy drugs; report any problems or payer trends

* Process insurance/patient correspondence, including denial follow-up, and maintain reimbursement correspondence and filing systems

* Act as patient advocate and function as liaison between the patient, payer, specialty pharmacy, and patient assistant programs

* Counsels patients on insurance benefits and copayments. Refers appropriate patients to patient assistance programs

* Maintain a good working knowledge of chemotherapy authorization requirements for all payers, as well as state and federal regulatory guidelines for coverage and authorization

* Maintains beneficial relationships with specialty pharmacy contacts, drug reps and patient assistance programs

* Requires use of prior auth, specialty, and patient assistance portals

* Will be cross-trained to cover other retail/dispensary pharmacy technicians when needed

* Comply with patient confidentiality laws and regulations

Qualifications
  • High School diploma or equivalent.

  • Minimum 3-5 years of experience in a retail pharmacy setting.
  • Certified Pharmacy Technician certificate or State Pharmacy Board required.
  • Minimum two (2) years medical insurance verification/authorization and billing/coding experience preferred.
  • Must be willing to travel to other office locations if needed.

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations and other conditions common to an oncology/hematology clinic environment. While performing the duties of this job, the employee is regularly exposed to direct contact with patients with potential for exposure to toxic substances, medicinal preparations, and chemotherapeutic agents.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range.