What You'll Do Lead all hotel overnight operations, set and maintain a high level of guest service ... We are committed to creating a culture that reflects the diversity of our hotel and restaurant ...
What You'll Do Lead all hotel overnight operations, set and maintain a high level of guest service ... We are committed to creating a culture that reflects the diversity of our hotel and restaurant ...
What You'll Do Lead all hotel overnight operations, set and maintain a high level of guest service ... We are committed to creating a culture that reflects the diversity of our hotel and restaurant ...
What You'll Do Lead all hotel overnight operations, set and maintain a high level of guest service ... We are committed to creating a culture that reflects the diversity of our hotel and restaurant ...
What You'll Do Lead all hotel overnight operations, set and maintain a high level of guest service ... We are committed to creating a culture that reflects the diversity of our hotel and restaurant ...
What You'll Do Lead all hotel overnight operations, set and maintain a high level of guest service ... We are committed to creating a culture that reflects the diversity of our hotel and restaurant ...
Overnight Part Time
Garland, TX · On-site
The role of the Overnight Task Team Outfitter is to reduce the amount of non-selling tasks ... Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation ...
Overnight Part Time
Garland, TX · On-site
The role of the Overnight Task Team Outfitter is to reduce the amount of non-selling tasks ... Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation ...
Overnight Task Team
Springfield, MO · On-site
The role of the Overnight Task Team Outfitter is to reduce the amount of non-selling tasks ... Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation ...
Overnight Task Team
Springfield, MO · On-site
The role of the Overnight Task Team Outfitter is to reduce the amount of non-selling tasks ... Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation ...
Overnight Task Team
Springfield, MO · On-site
The role of the Overnight Task Team Outfitter is to reduce the amount of non-selling tasks ... Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation ...
Overnight Task Team
Springfield, MO · On-site
The role of the Overnight Task Team Outfitter is to reduce the amount of non-selling tasks ... Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation ...
Overnight Task Team
Foxboro, MA · On-site
$17 - $19.75/hr
The role of the Overnight Task Team Outfitter is to reduce the amount of non-selling tasks ... Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation ...
Overnight Task Team
Foxboro, MA · On-site
$17 - $19.75/hr
The role of the Overnight Task Team Outfitter is to reduce the amount of non-selling tasks ... Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation ...
The role of the Overnight Task Team Outfitter is to reduce the amount of non-selling tasks ... Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation ...
The role of the Overnight Task Team Outfitter is to reduce the amount of non-selling tasks ... Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation ...
The role of the Overnight Task Team Outfitter is to reduce the amount of non-selling tasks ... Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation ...
The role of the Overnight Task Team Outfitter is to reduce the amount of non-selling tasks ... Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation ...
The role of the Overnight Task Team Outfitter is to reduce the amount of non-selling tasks ... Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation ...
The role of the Overnight Task Team Outfitter is to reduce the amount of non-selling tasks ... Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation ...
Overnight Task Team Outfitter
Berlin, MA · On-site
$17 - $19.75/hr
The role of the Overnight Task Team Outfitter is to reduce the amount of non-selling tasks ... Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation ...
Overnight Task Team Outfitter
Berlin, MA · On-site
$17 - $19.75/hr
The role of the Overnight Task Team Outfitter is to reduce the amount of non-selling tasks ... Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation ...
The role of the Overnight Task Team Outfitter is to reduce the amount of non-selling tasks ... Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation ...
The role of the Overnight Task Team Outfitter is to reduce the amount of non-selling tasks ... Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation ...
The role of the Overnight Task Team Outfitter is to reduce the amount of non-selling tasks ... Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation ...
The role of the Overnight Task Team Outfitter is to reduce the amount of non-selling tasks ... Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation ...
The role of the Overnight Task Team Outfitter is to reduce the amount of non-selling tasks ... Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation ...
The role of the Overnight Task Team Outfitter is to reduce the amount of non-selling tasks ... Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation ...
The role of the Overnight Task Team Outfitter is to reduce the amount of non-selling tasks ... Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation ...
The role of the Overnight Task Team Outfitter is to reduce the amount of non-selling tasks ... Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation ...
The role of the Overnight Task Team Outfitter is to reduce the amount of non-selling tasks ... Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation ...
The role of the Overnight Task Team Outfitter is to reduce the amount of non-selling tasks ... Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation ...
The role of the Overnight Task Team Outfitter is to reduce the amount of non-selling tasks ... Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation ...
The role of the Overnight Task Team Outfitter is to reduce the amount of non-selling tasks ... Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation ...
The role of the Overnight Task Team Outfitter is to reduce the amount of non-selling tasks ... Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation ...
The role of the Overnight Task Team Outfitter is to reduce the amount of non-selling tasks ... Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation ...
The role of the Overnight Task Team Outfitter is to reduce the amount of non-selling tasks ... Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation ...
The role of the Overnight Task Team Outfitter is to reduce the amount of non-selling tasks ... Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation ...
The role of the Overnight Task Team Outfitter is to reduce the amount of non-selling tasks ... Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation ...
The role of the Overnight Task Team Outfitter is to reduce the amount of non-selling tasks ... Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation ...
Full-time
Posted 22 days ago
Kimpton Hotels & Restaurants rating
6.7
Based on 24 frontline employees who took The Breakroom Quiz
37th of 106 rated hotels
Job description
Lead all hotel overnight operations, set and maintain a high level of guest service. Provide support, mentorship, and coaching to the team.
Some of your responsibilities include:
- Review Front Desk and F+B logbooks for any information or incidents, communicate with desk agents to gather pertinent information, review all arrivals noting any special requests, assess whether any guest relocation is necessary.
- Assist guests with services and requests, follow established key control policy, be knowledgeable of fire and emergency procedures.
- Inspect VIP arrival rooms.
- Supervise all duties performed by the overnight team.
- Coach, and counsel employees when necessary, using the correct documentation and techniques.
- Make sure all employees are posted at their stations on time, and that they complete their essential duties before their departure.
- Schedule for all areas of operation in a timely manner. Assist with all sick calls or tardiness by finding coverage, report to work and stay until coverage can be found.
- Meet or exceed levels of service required by the Mystery Shopper Survey, as well as the "guest comment card" return ratios.
- Handle specialty guest overnight arrivals
What You Bring:
- 2 years of management experience in hospitality or similar industry.
- Bachelor's degree is preferred.
- Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of integrity.
- Ability to read, write, and verbally communicate effectively and professionally.
- Experience with Opera and Microsoft Office Suite is preferred.
- Flexible schedule, able to work overnight, weekends, and holidays when needed.
Why We're Here
We believe heartfelt, human connections make people's lives better. Especially the people who work here.
Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
How We're Different
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.
Be Yourself. Lead Yourself. Make it Count.
What Kimpton Hotels & Restaurants employees say
Pay
Hours and flexibility
Workplace
Get the full story on Breakroom
About Kimpton Hotels & Restaurants
Sourced by ZipRecruiter
Industry
Traveler accommodation
Company size
5,001 - 10,000 Employees
Headquarters location
San Francisco, CA, US
Year founded
1981
