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Overnight Linux Help Desk Jobs in Ohio (NOW HIRING)

BAE Systems

Help Desk Anst II

Dayton, OH · On-site

$61K - $104K/yr

Serve as the primary escalation point for complex Help Desk tickets at the AFRL DSRC ... Troubleshoot Linux, authentication, account access, storage, and HPC job submission issues.

Delaware Nation Industries

Linux and/or MacOS experience a plus. * Active Directory/DRA experience a plus. * DoD IT experience a plus. Requirements * 2-4 years of relevant experience. * Active Secret clearance (or higher)

CLARITAS LLC

Technical Support Engineer

Cincinnati, OH · On-site

Hands-on experience with Windows, Linux, and macOS environments * Strong understanding of ITIL framework and help desk best practices * Excellent verbal and written communication skills; ability to ...

CNWR

Support Technician Intern (Cybersecurity)

Toledo, OH · On-site

$22 - $24/hr

Do you like the idea of touching a little bit of everything - help desk, servers, networking, and ... exposure.- Linux administration, virtualization, or containerization experience.- Exposure to ...

BAE Systems

Computer Operator I

Dayton, OH · On-site

$36K - $58K/yr

Experience in a Network Operations Center (NOC), data center, Help Desk, or enterprise IT environment. * Familiarity with Linux/UNIX operating systems and HPC environments. * Experience using system ...

BAE Systems USA

Junior Computer Operator

Dayton, OH · On-site

$36K - $58K/yr

Experience in a Network Operations Center (NOC), data center, Help Desk, or enterprise IT environment. * Familiarity with Linux/UNIX operating systems and HPC environments. * Experience using system ...

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Overnight Linux Help Desk information

What is the difference between Overnight Linux Help Desk vs Night Linux Support Technician?

AspectOvernight Linux Help DeskNight Linux Support Technician
CertificationsLinux+ or LPIC-1 often preferredSimilar certifications, often Linux+ or CompTIA Linux+
Work EnvironmentHelp desk, remote or on-site, overnight shiftsTechnical support, remote or on-site, overnight shifts
Employer & IndustryIT support companies, tech departmentsIT service providers, enterprise IT teams
Search & Comparison IntentUnderstanding roles, responsibilities, and shiftsSimilar support roles, shift differences, job scope

The Overnight Linux Help Desk and Night Linux Support Technician roles both involve providing technical support for Linux systems during overnight shifts. While they share similar certifications and work environments, the Help Desk typically focuses on customer-facing support and troubleshooting, whereas the Support Technician may handle more complex technical issues. Both roles are essential in maintaining 24/7 system availability in IT operations.

Overnight Linux Help Desk jobs near you

Help Desk Anst II

BAE Systems

Dayton, OH • On-site

$61K - $104K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

BAE Systems rating

8.5

Company rating: 8.5 out of 10

Based on 147 frontline employees who took The Breakroom Quiz

9th of 50 rated military and defense

Job description


We are seeking a motivated and customer-focused Help Desk Liaison to serve as a bridge between the High-Performance Computing (HPC) Help Desk, system administration, cybersecurity, and technical analyst teams. This position provides advanced user support, coordinates issue resolution across technical teams, and assists researchers, scientists, and engineers utilizing HPC resources.
This position is onsite at WPAFB, Dayton OH.
Key responsibilities are:
  • Serve as the primary escalation point for complex Help Desk tickets at the AFRL DSRC.
  • Troubleshoot Linux, authentication, account access, storage, and HPC job submission issues.
  • Coordinate issue resolution between users and technical support teams.
  • Maintain ticket documentation and tracking within ServiceNow.
  • Develop and maintain user-facing documentation and knowledge base articles.
  • Assist users with HPC system access, job submission, and troubleshooting activities.
  • Identify recurring issues and recommend process improvements.
#LI-VW1
#LI-Onsite
Required Skills and Education
  • Bachelor's degree in Information Technology or related field and 2 yyears experience or equivalent experience.
  • 3+ years of experience supporting enterprise IT, Linux, or HPC environments.
  • Working knowledge of Linux/Unix operating systems.
  • Familiarity with Active Directory, LDAP, Kerberos, and SSH authentication.
  • Strong troubleshooting, customer service, and communication skills.
  • Experience using IT Service Management tools such as ServiceNow, Jira, or Remedy.

About BAE Systems Intelligence & Security
BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it's what we do at BAE Systems. Working here means using your passion and ingenuity where it counts - defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team-making a big impact on a global scale. At BAE Systems, you'll find a rewarding career that truly makes a difference.
Intelligence & Security (I&S), based in McLean, Virginia, designs and delivers advanced defense, intelligence, and security solutions that support the important missions of our customers. Our pride and dedication shows in everything we do-from intelligence analysis, cyber operations and IT expertise to systems development, systems integration, and operations and maintenance services. Knowing that our work enables the U.S. military and government to recognize, manage and defeat threats inspires us to push ourselves and our technologies to new levels.
This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.
Preferred Skills and Education
  • CompTIA Security+, Linux+, ITIL v4 Foundation, or equivalent certifications.
  • Experience supporting High-Performance Computing environments.
  • Familiarity with SLURM, PBSPro, Lustre, or similar HPC technologies.
  • Experience troubleshooting HPC job submission issues, including scheduler errors, resource allocation issues, environment configuration problems, and basic script-related failures.
  • Experience supporting researchers, scientists, or engineers in a technical computing environment.

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