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Overnight Insurance Customer Service Representative Remote Jobs in Boca Raton, FL

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Customer Service Representative

Boca Raton, FL · Remote

$16.50 - $22.25/hr

A claim's department Customer Service Representative is responsible for adjudicating tire claims, pre-paid maintenance claims, reimbursements, and provides information to policy holders and ...

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Overnight Insurance Customer Service Representative Remote information

See Boca Raton, FL salary details

$9

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How much do overnight insurance customer service representative remote jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for overnight insurance customer service representative remote in Boca Raton, FL is $17.84, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.86 per hour, depending on experience, location, and employer.

What does an overnight insurance customer service representative remote do?

An Overnight Insurance Customer Service Representative working remotely assists customers with their insurance-related questions and concerns during nighttime hours. They handle tasks such as processing claims, updating policy information, answering inquiries about coverage, and resolving issues via phone, chat, or email. These representatives ensure that customers receive support outside of standard business hours, maintaining high levels of service and satisfaction. Remote positions allow them to perform these duties from home, providing flexibility while still meeting the needs of customers and the company.

What are the key skills and qualifications needed to thrive as an overnight insurance customer service representative remote?

To thrive as an Overnight Insurance Customer Service Representative (Remote), you need strong communication skills, attention to detail, and a solid understanding of insurance products, typically supported by a high school diploma or equivalent. Familiarity with CRM systems, call center software, and basic office applications is essential, and some employers may prefer candidates with insurance licenses such as a Property & Casualty license. Exceptional problem-solving, patience, and the ability to work independently during non-standard hours are important soft skills for this role. These skills ensure efficient, accurate support for customers, maintain compliance, and uphold client satisfaction during overnight shifts.

What are some unique challenges faced by overnight insurance customer service representatives working remotely?

Overnight Insurance Customer Service Representatives working remotely often encounter the challenge of maintaining high levels of focus and motivation during non-traditional hours, especially when handling complex policy questions or claims. Additionally, they must be adept at troubleshooting technical issues independently, as immediate in-person IT support may not be available during overnight shifts. Effective communication with daytime teams and ensuring seamless handovers are also critical to maintaining service continuity. Building strong digital collaboration habits and self-care routines can help overcome these challenges.

What is the difference between Overnight Insurance Customer Service Representative Remote vs Insurance Claims Specialist?

AspectOvernight Insurance Customer Service Representative RemoteInsurance Claims Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; knowledge of claims processing
Work EnvironmentRemote, night shifts, customer supportOffice or remote, handling claims processing
Industry UsageCommonly used in insurance companies for customer support rolesUsed in insurance companies for claims management
Search IntentJob roles involving customer service and night shiftsRoles focused on claims processing and insurance claims handling

The Overnight Insurance Customer Service Representative Remote primarily focuses on assisting customers via phone or online during night shifts, emphasizing customer support skills. In contrast, the Insurance Claims Specialist handles claims processing, requiring knowledge of insurance policies and claims procedures. While both roles are within the insurance industry and may be remote, they serve different functions and require distinct skill sets.

What are popular job titles related to Overnight Insurance Customer Service Representative Remote jobs in Boca Raton, FL?

For Overnight Insurance Customer Service Representative Remote jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Overnight Insurance Customer Service Representative Remote jobs in Boca Raton, FL look for?

The top searched job categories for Overnight Insurance Customer Service Representative Remote jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Overnight Insurance Customer Service Representative Remote jobs?

Cities near Boca Raton, FL with the most Overnight Insurance Customer Service Representative Remote job openings:

Overnight Insurance Customer Service Representative Remote jobs near you
Infographic showing various Overnight Insurance Customer Service Representative Remote job openings in Boca Raton, FL as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $37,102 per year, or $17.8 per hour.

Customer Service Representative - Remote

Miramar, FL • On-site, Remote

It's Just Lunch
See more jobs at It's Just Lunchexternal

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Job description

Customer Service Representative
Location: Remote
Compensation: $18.00/hr
Employment Type: Full-Time
About Us
It's Just Lunch is the world's leading personalized matchmaking service, specializing in connecting busy professionals with quality matches. With over 34 years of experience, we have arranged more than 2 million first dates across 150 locations in 4 countries. As a Matchmaker Coordinator, you will play a pivotal role in creating meaningful connections and making a lasting impact on people's lives.
Why Join Us?
  • Comprehensive benefits package: medical, dental, vision, disability, life insurance, 401(k) with match, and paid time off
  • No weekends: predictable Monday - Friday schedule
  • Professional growth opportunities: continued training, mentorship, and advancement
  • Dynamic, team-oriented environment with performance-based bonuses and prizes

Who We're Looking For
We are seeking a high-energy, self-motivated professional with a passion for customer success and relationship-building.
The ideal candidate has:
  • 2+ years of experience in customer service
  • 2+ years of remote work experience
  • Previous experience managing high call volume, high client and/or account volume
  • Exceptional verbal and written communication skills, especially over the phone
  • Strong organizational and multitasking abilities with a results-driven mindset
  • Intermediate knowledge of Microsoft Office and CRM platforms
  • The ability to handle emotionally sensitive conversations with empathy and professionalism

Your Role & Responsibilities
As a Customer Service Representative, you will assist with all aspects of the client experience, ensuring they receive top-tier service throughout their matchmaking journey. Your responsibilities include:
  • Assist with managing client relationships: Regularly communicate with clients, understand their preferences, and provide tailored matchmaking services
  • Assist with selecting and presenting high-quality matches that align with client expectations
  • Coordinating dates and maintaining ongoing client engagement
  • Balancing daily calls and emails to ensure superior client support
  • Providing coaching and guidance to clients in their dating journey

Work Environment & Office Location
This is a remote position
How to Apply
If you are a customer-focused professional with experience working with high-end clientele and want to make a real difference in people's lives, we encourage you to apply today!

Apply