Job Title IT Technical Support Analyst Location Support Center - Las Vegas, NV 89119 US (Primary ... Limited travel or overnight * Occasional travel or overnight * Frequent travel or overnight ...
Job Title IT Technical Support Analyst Location Support Center - Las Vegas, NV 89119 US (Primary ... Limited travel or overnight * Occasional travel or overnight * Frequent travel or overnight ...
DRG is seeking an IT Field Technician to join our growing team! The IT Field Technician is ... Travel frequency may vary based on business needs and may include overnight stays. MAJOR ...
New
DRG is seeking an IT Field Technician to join our growing team! The IT Field Technician is ... Travel frequency may vary based on business needs and may include overnight stays. MAJOR ...
New
Private Client Advisor
Las Vegas, NV · On-site
Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful ...
Private Client Advisor
Las Vegas, NV · On-site
Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful ...
Private Client Advisor
Las Vegas, NV · On-site
Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful ...
Private Client Advisor
Las Vegas, NV · On-site
Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful ...
Account Manager I - WCC Collections
Las Vegas, NV · On-site
$17/hr
Westlake's success did not just happen overnight. It took years of hard work, cultivation, and smart intuition to get to where we are today. Not content to rest on our laurels, Westlake continues to ...
Account Manager I - WCC Collections
Las Vegas, NV · On-site
$17/hr
Westlake's success did not just happen overnight. It took years of hard work, cultivation, and smart intuition to get to where we are today. Not content to rest on our laurels, Westlake continues to ...
Account Manager I - WCC Collections
Las Vegas, NV · On-site
$17/hr
Westlake's success did not just happen overnight. It took years of hard work, cultivation, and smart intuition to get to where we are today. Not content to rest on our laurels, Westlake continues to ...
Account Manager I - WCC Collections
Las Vegas, NV · On-site
$17/hr
Westlake's success did not just happen overnight. It took years of hard work, cultivation, and smart intuition to get to where we are today. Not content to rest on our laurels, Westlake continues to ...
Account Manager I - WCC Collections
Las Vegas, NV · On-site
$17/hr
Westlake's success did not just happen overnight. It took years of hard work, cultivation, and smart intuition to get to where we are today. Not content to rest on our laurels, Westlake continues to ...
Account Manager I - WCC Collections
Las Vegas, NV · On-site
$17/hr
Westlake's success did not just happen overnight. It took years of hard work, cultivation, and smart intuition to get to where we are today. Not content to rest on our laurels, Westlake continues to ...
Account Manager I - WCC Collections
Las Vegas, NV · On-site
$17/hr
Westlake's success did not just happen overnight. It took years of hard work, cultivation, and smart intuition to get to where we are today. Not content to rest on our laurels, Westlake continues to ...
Account Manager I - WCC Collections
Las Vegas, NV · On-site
$17/hr
Westlake's success did not just happen overnight. It took years of hard work, cultivation, and smart intuition to get to where we are today. Not content to rest on our laurels, Westlake continues to ...
Private Client Advisor
Las Vegas, NV · On-site
$52.60K - $98K/yr
Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful ...
Private Client Advisor
Las Vegas, NV · On-site
$52.60K - $98K/yr
Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful ...
IT Director, Merchandising and Supply Chain Systems
Las Vegas, NV · On-site
$135K - $160K/yr
Job Title IT Director, Merchandising and Supply Chain Systems Location Support Center - Las Vegas ... Limited travel or overnight * Normal or corrected vision and hearing * Can distinguish varying or ...
IT Director, Merchandising and Supply Chain Systems
Las Vegas, NV · On-site
$135K - $160K/yr
Job Title IT Director, Merchandising and Supply Chain Systems Location Support Center - Las Vegas ... Limited travel or overnight * Normal or corrected vision and hearing * Can distinguish varying or ...
Private Client Advisor
Las Vegas, NV · On-site
$66K - $123.10K/yr
Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful ...
Private Client Advisor
Las Vegas, NV · On-site
$66K - $123.10K/yr
Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful ...
Westlake's success did not just happen overnight. It took years of hard work, cultivation, and smart intuition to get to where we are today. Not content to rest on our laurels, Westlake continues to ...
Westlake's success did not just happen overnight. It took years of hard work, cultivation, and smart intuition to get to where we are today. Not content to rest on our laurels, Westlake continues to ...
Account Manager II - Collection Credit Cards
Las Vegas, NV · On-site
$19.50/hr
Westlake's success did not just happen overnight. It took years of hard work, cultivation, and smart intuition to get to where we are today. Not content to rest on our laurels, Westlake continues to ...
Account Manager II - Collection Credit Cards
Las Vegas, NV · On-site
$19.50/hr
Westlake's success did not just happen overnight. It took years of hard work, cultivation, and smart intuition to get to where we are today. Not content to rest on our laurels, Westlake continues to ...
Account Manager II - Collection Credit Cards
Las Vegas, NV · On-site
$19.50/hr
Westlake's success did not just happen overnight. It took years of hard work, cultivation, and smart intuition to get to where we are today. Not content to rest on our laurels, Westlake continues to ...
Account Manager II - Collection Credit Cards
Las Vegas, NV · On-site
$19.50/hr
Westlake's success did not just happen overnight. It took years of hard work, cultivation, and smart intuition to get to where we are today. Not content to rest on our laurels, Westlake continues to ...
Westlake's success did not just happen overnight. It took years of hard work, cultivation, and smart intuition to get to where we are today. Not content to rest on our laurels, Westlake continues to ...
Westlake's success did not just happen overnight. It took years of hard work, cultivation, and smart intuition to get to where we are today. Not content to rest on our laurels, Westlake continues to ...
Project Manager
Las Vegas, NV · On-site
... areas of Information Technology, Engineering, Business Support, Project Management, and ... Flexible work hours to manage overnight/early morning deployments as required Additional ...
Project Manager
Las Vegas, NV · On-site
... areas of Information Technology, Engineering, Business Support, Project Management, and ... Flexible work hours to manage overnight/early morning deployments as required Additional ...
Azure Integration Engineer
Las Vegas, NV · On-site
$95.20K - $128.20K/yr
Collaborate with IT application owners, infrastructure teams, and business stakeholders to align ... Limited travel or overnight * Occasional travel or overnight * Frequent travel or overnight ...
Azure Integration Engineer
Las Vegas, NV · On-site
$95.20K - $128.20K/yr
Collaborate with IT application owners, infrastructure teams, and business stakeholders to align ... Limited travel or overnight * Occasional travel or overnight * Frequent travel or overnight ...
Surgical Technologist
Reno, NV · On-site
$50K - $70K/yr
Must hold a degree in Surgical Technology and be certified or eligible to be certified through the ... Comfortable with driving to various locations in assigned territory and staying overnight when ...
Surgical Technologist
Reno, NV · On-site
$50K - $70K/yr
Must hold a degree in Surgical Technology and be certified or eligible to be certified through the ... Comfortable with driving to various locations in assigned territory and staying overnight when ...
Commercial Technology Account Executive
Carson City, NV · On-site
$80/hr
CA, OR, WA, AZ, NV Overnight travel as well as windshield time required. 6 overnights a month ... Supply Chain, clinical leaders, finance, IT. Additional info: Primary role is to retain and grow ...
Commercial Technology Account Executive
Carson City, NV · On-site
$80/hr
CA, OR, WA, AZ, NV Overnight travel as well as windshield time required. 6 overnights a month ... Supply Chain, clinical leaders, finance, IT. Additional info: Primary role is to retain and grow ...
... overnight stays · Operate from an office setting while maintaining flexibility to travel to ... such as IT, Sales, Marketing, and Accounting. Search Master's knowledgeable and dedicated ...
Quick apply
... overnight stays · Operate from an office setting while maintaining flexibility to travel to ... such as IT, Sales, Marketing, and Accounting. Search Master's knowledgeable and dedicated ...
Overnight Information Technology information
What are the key skills and qualifications needed to thrive as an Overnight Information Technology (IT) Specialist, and why are they important?
What are some unique challenges faced by IT professionals working overnight shifts, and how can they be managed?
What is an Overnight Information Technology job?
What is the difference between Overnight Information Technology vs Night Shift IT Support?
| Aspect | Overnight Information Technology | Night Shift IT Support |
|---|---|---|
| Work Hours | Typically overnight, such as 11 PM to 7 AM | Usually evening to early morning, e.g., 9 PM to 5 AM |
| Certifications | Relevant IT certifications like CompTIA, Cisco, or Microsoft | Same certifications as Overnight IT, often requiring troubleshooting skills |
| Work Environment | Data centers, server rooms, or remote support | Help desks, on-site support, or remote troubleshooting |
| Industry Usage | Common in data centers, hosting providers, and large enterprises | Common in IT support companies, corporate IT departments |
Overnight Information Technology and Night Shift IT Support share similar credentials and work environments, but differ mainly in their specific job focus and typical work hours. Both roles serve critical functions in maintaining IT systems during off-hours, ensuring 24/7 operational continuity.
- Traveling Field Service Technician
- Weekend Oil Field
- Hourly Remote Autonomous Vehicle
- Overnight Traveling Field Service Technician
- Senior Ncr Field Service Technician
- Oil Field Contract
- Union Traveling Field Service Technician
- Permanent Ncr Field Service Technician
- Hourly Oil Field
- Work From Home Cryotherapy Technician

Full-time
Medical, Dental, Vision, Life, Retirement
Posted 19 days ago
Marshall Retail Group rating
6.9
Based on 25 frontline employees who took The Breakroom Quiz
155th of 710 rated retailers
Job description
IT Technical Support Analyst
Location
Support Center - Las Vegas, NV 89119 US (Primary)
Job Type
Full-time
Category
Information Technology
Education
Job Description
Join our Support Center and be a pivotal resource to our field and distribution teams -where innovation, cross-functional collaboration, and career growth come together in an exciting environment!
The Technical Support Analyst I provides first-level technical support to end users, assisting with troubleshooting, system access, hardware setup, and basic IT operations. This entry-level role is ideal for someone beginning their IT career and looking to grow into more advanced technical responsibilities. The technician ensures a positive customer service experience while maintaining consistent IT standards and documentation.
Location: Support Center, 6600 S Bermuda Rd, Las Vegas, NV 89119
Schedule: Monday - Friday, Weekends as needed, 40 - 50 hours per week
Pay: Up tp $50,000
Benefits:
- Employee Discount
- Employer-Paid Life Insurance
- Flex Time Off
- Disability Insurance
- Medical, Dental, and Vision Insurance
- Paid Parental Leave
- 401(k) with company match
Job Responsibilities
Technical Support
- Respond to Tier 1 support requests via ticketing system, phone, chat, or in person.
- Troubleshoot basic hardware issues (desktops, laptops, printers, peripherals).
- Assist with software installs, updates, and configurations under guidance from senior staff.
- Support user account management tasks (password resets, access requests, MFA support).
- Perform routine maintenance such as imaging devices, updating drivers, and running diagnostics
Customer Service
- Provide friendly, professional assistance to end users with varying technical backgrounds.
- Communicate clearly about issue status, expected resolution times, and next steps.
- Follow up with users to ensure problems are resolved to satisfaction.
Systems & Process Support
- Document work performed in the IT ticketing system with accuracy and detail.
- Help maintain IT inventory, including tracking laptops, accessories, and loaner equipment.
- Support onboarding and offboarding activities, including device preparation and user setup.
- Assist in maintaining IT documentation and knowledge base articles.
Team Collaboration
- Work closely with senior technicians and IT leadership to escalate complex issues.
- Participate in basic IT projects such as equipment refreshes, deployments, and rollouts.
- Contribute to a positive, collaborative IT team environment.
Job Requirements
- 0-2 years of IT support or technical experience (internship, help desk, or coursework accepted).
- Basic understanding of Windows or macOS operating systems.
- Familiarity with Microsoft 365 (Outlook, Teams, OneDrive, Office apps).
- Ability to troubleshoot common technical issues with guidance.
- Strong communication and customer service skills
Preferred Qualifications
- CompTIA A+ or similar entry-level certification (or willingness to obtain within 6-12 months).
- Experience with an IT ticketing system (ServiceNow, Freshservice, Jira, etc.).
- Basic understanding of networks (DNS, DHCP, Wi-Fi, VPN) at a troubleshooting level.
- Experience imaging systems or working with device management tools (Intune, JAMF)
- Additional Requirements
- Frequent sitting
- Limited standing, walking, climbing, crouching, bending, pushing, or pulling
- Limited travel or overnight
- Occasional travel or overnight
- Frequent travel or overnight; including international
- Normal or corrected vision and hearing
- Can distinguish varying or specific colors, patterns, or materials
- Fluency in English is required for training, customer interactions, and ensuring compliance with company policies and procedures
- Typically, indoors
- Typically, at a consistent temperature
- Lift 0-25 lbs.
- Use of fine motor hand functions
About Us
WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company's international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America.
WH Smith prides itself on creating unique experiences for customers by developing distinctive retail store concepts that feature and highlight the local culture, community, and lifestyle of the cities in which they are located.
EEO/ADA/DFWP
WH Smith is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law. It is about each person bringing passion and skills to a dynamic and inclusive workplace!
Advanced computer skills, including Microsoft Office (Outlook, Word, Excel, PowerPoint) and experience with a merchandising software platform.
What Marshall Retail Group employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Marshall Retail Group
Sourced by ZipRecruiter
Industry
Retail
Company size
5,001 - 10,000 Employees
Headquarters location
Las Vegas, NV, US
Year founded
1955