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Overnight Inbound Appointment Setter Jobs in New York

Bona Dea Gynecology

Salesperson - Part-Time

Paramus, NJ · On-site

$20 - $30/hr

Company Description - This is a Salesperson/Appointment Setter hybrid work-from-home and office ... Screen inbound leads from calls, emails, DMs, and events; qualify 90%+ of hot leads accurately for ...

AVA PORK PRODUCTS INC

Dispatch Coordinator

Hicksville, NY · On-site

  • Medical

  • Retirement

Record & monitor schedules for inbound and outbound deliveries * Daily communication with outside ... This is an overnight shift (2am - noon) * Knowledge of DOT regulations * Attention to detail and ...

Lucid Motors

Delivery Associate

Rutherford, NJ

$17.25 - $20.25/hr

... customer appointment and completion of all required documentation. On the day that customers ... such as inbound/outbound activity, information during the delivery ceremony, and delivery ...

Lucid Motors

Delivery Associate

Plainview, NY

$28 - $35/hr

Conduct lease-end vehicle intake appointments * Represent Lucid by articulating our technological ... Utilize Salesforce to document essential details such as inbound/outbound activity, information ...

All JobsInbound Appointment Setter JobsOvernight Inbound Appointment Setter JobsOvernight Inbound Appointment Setter Jobs in New York

Overnight Inbound Appointment Setter information

What is the difference between Overnight Inbound Appointment Setter vs Overnight Outbound Sales Representative?

AspectOvernight Inbound Appointment SetterOvernight Outbound Sales Representative
Primary RoleResponds to inbound inquiries to set appointmentsProactively contacts prospects to sell products/services
Work EnvironmentCall centers, remote, inbound-focusedCall centers, remote, outbound-focused
Required SkillsCommunication, appointment setting, listeningSales, persuasion, negotiation
Common CertificationsNone specific, customer service experience helpfulSales training, negotiation skills

While both roles involve communication and customer interaction, the Overnight Inbound Appointment Setter primarily responds to inbound inquiries to schedule appointments, whereas the Overnight Outbound Sales Representative actively reaches out to prospects to generate sales. The roles differ mainly in their approach—reactive versus proactive—though they share similar work environments and skill requirements.

How much money do overnight inbound appointment setters make?

Overnight inbound appointment setters typically earn between $10 and $20 per hour, with some earning commissions or bonuses based on performance. Their total income can vary depending on experience, location, and the company they work for, with full-time roles often offering additional benefits.

What are the most commonly searched types of Inbound Appointment Setter jobs in New York?

The most popular types of Inbound Appointment Setter jobs in New York are:

What cities in New York are hiring for Overnight Inbound Appointment Setter jobs?

Cities in New York with the most Overnight Inbound Appointment Setter job openings:

Overnight Inbound Appointment Setter jobs near you

Appointment Setter

Manhattan School of Computer Technology

New York, NY • Remote

$19.23 - $21/hr

Full-time

Posted 15 days ago

Job description

Appointment Setter

Department: Admissions

Reports To: Admissions Director

Location: Manhattan School of Computer Technology (MSCT) – Brooklyn, NY

Employment Type: Full-Time

Position Summary

The Appointment Setter is responsible for making outbound and inbound calls to prospective students, qualifying leads, and scheduling appointments with Admissions Representatives. This position is the first point of contact for many prospective students and plays a critical role in generating interviews and supporting enrollment goals.

The ideal candidate is energetic, customer-focused, and comfortable working in a fast-paced environment while meeting daily activity and appointment goals.

Essential Duties & Responsibilities

Lead Management

Contact prospective students through phone, text, email, and CRM.

Respond to inquiries promptly following Speed-to-Lead standards.

Qualify prospective students based on program interest, availability, and eligibility.

Maintain consistent follow-up with assigned leads.

Update all lead activity in LeadSquared (LSQ) or the assigned CRM.

Appointment Scheduling

Schedule appointments for Admissions Representatives.

Confirm appointment date, time, and location.

Send appointment reminders via phone, text, or email.

Reschedule missed appointments when appropriate.

Maintain a high appointment show rate.

Customer Service

Provide accurate information about MSCT programs.

Answer general admissions questions.

Build rapport with prospective students.

Deliver excellent customer service throughout the admissions process.

CRM & Documentation

Record all conversations and follow-up activities.

Update lead status accurately.

Ensure all required notes are entered after every interaction.

Maintain data integrity within the CRM.

Team Collaboration

Work closely with Admissions Representatives.

Communicate lead quality and appointment updates.

Participate in daily team meetings and training.

Support departmental enrollment initiatives.

Minimum Qualifications

High school diploma or equivalent.

Customer service, call center, or sales experience preferred.

Excellent verbal communication skills.

Strong organizational and time management skills.

Comfortable using CRM systems and Microsoft Office.

Ability to multitask in a fast-paced environment.

Preferred Qualifications

Admissions or higher education experience.

LeadSquared or CRM experience.

Bilingual (English/Spanish, Russian, Arabic, Mandarin, or other languages) preferred.

Key Competencies

Excellent communication skills

Positive attitude

Relationship building

Active listening

Time management

Attention to detail

Problem-solving

Goal-oriented mindset

Professionalism

Performance Expectations (KPIs)

Daily outbound call volume

Speed-to-Lead response time

Number of qualified conversations

Appointments scheduled

Appointment show rate

Lead response rate

CRM documentation accuracy

Daily follow-up completion

Conversion from lead to interview

Working Conditions

Office-based position.

Standard business hours with occasional evening or weekend availability based on recruitment events.

Frequent phone, computer, and CRM use.

Success Profile

A successful Appointment Setter consistently creates meaningful conversations with prospective students, responds quickly to new inquiries, schedules qualified appointments, maintains accurate CRM records, and contributes to achieving the Admissions Department's enrollment goals while representing Manhattan School of Computer Technology with professionalism and enthusiasm.

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