ZipRecruiter

Log In

1

Overnight Guest Services Agent Jobs (NOW HIRING)

BANDANA

Overnight Guest Agent

College Point, NY · On-site

$23.50/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Guest Services Agent is responsible for performing a variety of guest service activities in an ... Overnight Guest Services Agent will normally cover frond desk from 11pm until 7am but flexibility ...

Onni Inc

Guest Services Agent - Overnight

Los Angeles, CA · On-site

$103/hr

  • Medical

  • Retirement

  • PTO

Overnight Guest Services Agent Are you passionate about supporting residents? Our dynamic portfolio awaits a customer focused team player like you! At the forefront of this role is the chance to ...

Onni Group

Guest Services Agent - Overnight

Los Angeles, CA · On-site

$103/hr

  • Medical

  • Retirement

  • PTO

As an Overnight Guest Services Agent, each day brings new learning opportunities. If you're eager to jump right into a fast-paced environment and contribute to the experience of our residents ...

Onni Group

Guest Services Agent - Overnight

Los Angeles, CA · On-site

$103/hr

  • Medical

  • Retirement

  • PTO

As an Overnight Guest Services Agent, each day brings new learning opportunities. If you're eager to jump right into a fast-paced environment and contribute to the experience of our residents ...

Onni Group

Guest Services Agent - Overnight

Los Angeles, CA · On-site

$103/hr

  • Medical

  • Retirement

  • PTO

As an Overnight Guest Services Agent, each day brings new learning opportunities. If you're eager to jump right into a fast-paced environment and contribute to the experience of our residents ...

next page

Showing results 1-20

All JobsTourism JobsHotel JobsHotel Staff Member JobsOvernight Guest Services Agent Jobs

Overnight Guest Services Agent information

See salary details

$10

$16

$22

How much do overnight guest services agent jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for overnight guest services agent in the United States is $16.33, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What is an overnight guest services agent?

Overnight Guest Services Agents are hospitality professionals who work during the night shift at hotels or similar establishments. Their primary responsibilities include checking in and checking out guests, handling late-night inquiries, managing reservations, and ensuring guest safety and satisfaction after regular business hours. They also perform administrative duties such as auditing daily accounts, preparing reports, and coordinating with housekeeping and security. This role requires excellent customer service skills, the ability to work independently, and a strong attention to detail.

What are the key skills and qualifications needed to thrive as an overnight guest services agent?

To thrive as an Overnight Guest Services Agent, you need strong customer service abilities, attention to detail, and basic administrative skills, often supported by a high school diploma or equivalent. Familiarity with property management systems (PMS), reservation software, and common office tools is typically required. Outstanding interpersonal communication, problem-solving, and the ability to remain calm under pressure are crucial soft skills for this role. These skills ensure seamless guest experiences and efficient hotel operations during overnight hours, when resources can be limited.

What are some common challenges faced by an overnight guest services agent and how can they be managed?

As an Overnight Guest Services Agent, you may encounter challenges such as handling guest issues when fewer staff are on duty, managing late check-ins or early departures, and ensuring security throughout the night. It's important to remain calm, resourceful, and communicate clearly with guests and other departments, such as housekeeping or security, when necessary. Building strong problem-solving skills and maintaining a positive attitude can help you provide excellent service even during less conventional hours.

What is the difference between Overnight Guest Services Agent vs Front Desk Clerk?

AspectOvernight Guest Services AgentFront Desk Clerk
CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service experience
Work EnvironmentNight shifts at hotels, 24/7 operationsDay or evening shifts at hotels, front desk duties
Employer & IndustryHotels, resorts, hospitality industryHotels, motels, hospitality industry
Search & Comparison IntentNight shift hotel roles, guest services at nightDay shift hotel roles, front desk responsibilities

While both roles involve guest interaction and customer service in hotel settings, the Overnight Guest Services Agent primarily works night shifts handling late-night guest needs, security, and check-ins. The Front Desk Clerk typically works during daytime hours, managing check-ins, reservations, and guest inquiries. Both positions require similar credentials and are essential in hospitality operations, but they differ mainly in shift timing and specific responsibilities.

What cities are hiring for Overnight Guest Services Agent jobs?

Cities with the most Overnight Guest Services Agent job openings:

What states have the most Overnight Guest Services Agent jobs?

States with the most job openings for Overnight Guest Services Agent jobs include:

Overnight Guest Services Agent jobs near you
Infographic showing various Overnight Guest Services Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $33,971 per year, or $16.3 per hour.

Overnight Guest Services - Part Time

Giri Hotel Management LLC

Ogunquit, ME • On-site

$20/hr

Part-time

Posted 13 days ago

Job description

Description
Job Description
We are seeking a friendly, customer service focused Overnight Guest Services Agent to join our team at Gorges Grant Hotel. This is a Part Time position located in Ogunquit, ME. In this position you will be responsible for guest registration, making reservations, and providing guests with information about the hotel and the local area. If you have a knack for customer service and previous service-related work experience, we'd like to meet you.

Apply