ZipRecruiter

Log In

1

Overnight Gaming Support Agent Jobs (NOW HIRING)

Ohio Jobs

Gaming Enforcement Agent

Cincinnati, OH · On-site

$69K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Gaming Enforcement Agent Organization: Casino Control Commission Agency Contact Name and ... May require overnight travel &/or working prolonged & irregular hours. Compensation: Starting ...

INSPYR Solutions

Global Gaming Guest Services Agent

Doral, FL · Remote

$17 - $19/hr

  • Medical

  • Dental

  • Vision

Global Gaming Guest Services Agent Location: Miami, FL (remote) Duration: 6 month initial contract ... Provide miscellaneous support for shore-side and shipboard casino marketing /management teams

Thousand Palms Enterprises Inc

Gaming Associate

San Jose, CA · On-site

$23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... overnight hours * Full-time schedule (must be available to work Friday, Saturday, Sunday and all ... Thousand Palms will support and cover the cost of required licensing. Why Join Thousand Palms * Pay ...

Thousand Palms Enterprises Inc

Gaming Associate

San Jose, CA · On-site

$23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... overnight hours * Full-time schedule (must be available to work Friday, Saturday, Sunday and all ... Thousand Palms will support and cover the cost of required licensing. Why Join Thousand Palms * Pay ...

Boyd Gaming

Surveillance Agent

Kansas City, MO · On-site

Surveillance Agent Monitor electronic surveillance equipment to observe gaming and non-gaming ... gaming regulations * Conduct daily audits of departmental activity and duty logs; provide support ...

IHP Hospitality Group

Surveillance Agent

Aguadilla, PR · On-site

$11/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Responsible for the monitoring of all casino areas or departments, such as table games, slot ... Availability to work, nights, overnight, weekends, holidays and rotational shifts.

previous page

Showing results 41-60

All JobsGaming Support Agent JobsOvernight Gaming Support Agent Jobs

Overnight Gaming Support Agent information

See salary details

$10

$19

$30

How much do overnight gaming support agent jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for overnight gaming support agent in the United States is $19.07, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $21.88 per hour, depending on experience, location, and employer.

What is the difference between Overnight Gaming Support Agent vs Customer Service Representative?

AspectOvernight Gaming Support AgentCustomer Service Representative
CredentialsBasic technical knowledge, gaming industry familiarityGeneral customer service skills, sometimes certifications in communication
Work EnvironmentOnline support, night shifts, gaming platformsOffice or call center, day shifts, various industries
Employer & IndustryGaming companies, online casinos, esports platformsVarious sectors including retail, telecom, finance
Search & Comparison IntentFocus on gaming support roles, night shift jobsGeneral customer service roles, daytime jobs

The Overnight Gaming Support Agent specializes in providing technical and customer support for gaming platforms during overnight hours, often requiring gaming industry knowledge. In contrast, Customer Service Representatives handle a broader range of customer inquiries across multiple industries during regular hours. While both roles involve assisting customers, the gaming support role is more niche, focusing on gaming-specific issues and night shifts.

What cities are hiring for Overnight Gaming Support Agent jobs?

Cities with the most Overnight Gaming Support Agent job openings:

What are the most commonly searched types of Gaming Support Agent jobs?

The most popular types of Gaming Support Agent jobs are:

What states have the most Overnight Gaming Support Agent jobs?

States with the most job openings for Overnight Gaming Support Agent jobs include:

Overnight Gaming Support Agent jobs near you

Portuguese Customer Support Agent - (Bench Team)

External Only | Blueprint Technologies

Bellevue, WA • On-site

$23 - $25.50/hr

Full-time

Posted 12 days ago

Job description

About the Role
We're looking for a Customer Support Agent with Portuguese fluency to join our Bench Team. In this individual-contributor role, you'll provide fast, accurate, and personalized support to customers through research, investigation, troubleshooting, and effective resolution.
You'll work within a fast-paced, structured support environment where clear communication, critical thinking, and consistent performance are essential. Your goal will be to resolve customer needs efficiently while meeting client expectations for service, quality, productivity, and customer satisfaction.
What You'll Do
  • Deliver high-quality customer service by following established departmental policies, processes, and support standards.
  • Manage and respond to customer-support tickets within established service-level agreements, client standards, and performance guidelines.
  • Focus on accurate and efficient first-contact resolution whenever possible.
  • Follow established troubleshooting procedures and use approved resources, knowledge documentation, and desktop tools to diagnose and resolve customer issues.
  • Work across multiple tools, systems, knowledge bases, and communication channels while applying available information to individual customer situations.
  • Assist with creating and updating knowledge-base articles.
  • Contribute to team development through active collaboration, knowledge sharing, and issue resolution.
  • Coordinate with internal teams to provide feedback, identify trends, report recurring concerns, and resolve customer issues.
  • Research and resolve escalated issues within the approved scope of the role.
  • Serve as a point of escalation for customer inquiries when assigned.
  • Monitor client-facing communication tools, including Mattermost, and remain current on client updates and directives.
  • Respond to customer requests escalated by Tier 2 agents and address customer needs, complaints, and account-related concerns.
  • Use critical thinking and sound judgment to determine appropriate next steps and support positive outcomes for the client and customer.
  • Support managers with onboarding new and existing agents into the Escalated Accounts workflow when assigned.
  • Demonstrate Blueprint's values through daily interactions with customers, clients, and colleagues.
  • Provide support across additional ticket queues based on business needs.
  • Support additional customer-experience initiatives and projects as assigned.

What You'll Bring
  • At least one year of customer-service experience or equivalent relevant experience.
  • Associate degree or equivalent combination of education and relevant experience.
  • Written fluency in Portuguese and English.
  • Strong written communication skills and the ability to provide clear, accurate, and professional customer responses.
  • Experience using computers and working across multiple systems and support tools.
  • Ability to perform initial troubleshooting of common computer and network issues.
  • Ability to remain composed and professional when handling stressful or complex customer situations.
  • Strong customer focus and a genuine interest in helping people resolve problems.
  • Excellent interpersonal, organizational, and customer-service skills.
  • Strong attention to detail and time-management skills.
  • Ability to meet deadlines, client productivity standards, and service expectations.
  • Strong critical-thinking, research, and problem-solving skills.
  • Ability to receive, apply, and grow from constructive feedback.
  • Proficiency with Microsoft Office or related productivity software.
  • Ability to work independently, use sound judgment, and seek guidance when appropriate.

Preferred Qualifications
  • Bachelor's degree.
  • Knowledge of or interest in online gaming.
  • Experience working with account-related support tickets.
  • Ability to troubleshoot account-related ticket issues independently and collaboratively.
  • Experience working with ticketing systems or customer-support platforms.

Schedule and Work Requirements
This role may require scheduled coverage during weekends and holidays based on business and customer-support needs.
Work schedules may change based on operational requirements.
Time-off availability may be limited during peak business periods to maintain appropriate customer coverage.
Compensation
At Blueprint, we strive to offer competitive pay that reflects the value of our team members. Compensation for this role is influenced by a variety of factors, including skills, education, responsibilities, experience, and geographic market.
For candidates based in Washington State, the anticipated compensation range is $23.00 to $25.50 USD per hour. Please note that we typically do not hire new employees at the top of the posted range. Actual starting pay will be determined based on experience, skills, and internal equity. The final compensation and job title may vary depending on the selected candidate's qualifications.
Location and Work Arrangement
Bellevue, Washington
This is a hybrid role that generally requires two days per week in the Bellevue office, with additional flexibility based on Blueprint's work-from-home policy and business needs.

Apply