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Overnight Fraud Risk Management Jobs in Connecticut

M&T Bank

Relationship Banker

Plainville, CT · On-site

$22.61 - $37.67/hr

... and Risk Management (audit requirements, fraud prevention, Know Your Customer (KYC) and customer information profile (CIP)). * Complete basic research on customer profiles in order to assess ...

M&T Bank

Relationship Banker

Plainville, CT · On-site

$22.61 - $37.67/hr

... and Risk Management (audit requirements, fraud prevention, Know Your Customer (KYC) and customer information profile (CIP)). * Complete basic research on customer profiles in order to assess ...

M&T Bank

Relationship Banker - Westport, CT

Westport, CT · On-site

$25.07 - $41.79/hr

... and Risk Management (audit requirements, fraud prevention, Know Your Customer (KYC) and customer information profile (CIP)). * Complete basic research on customer profiles in order to assess ...

M&T Bank

Relationship Banker

Hartford, CT · On-site

$22.61 - $37.67/hr

... and Risk Management (audit requirements, fraud prevention, Know Your Customer (KYC) and customer information profile (CIP)). * Complete basic research on customer profiles in order to assess ...

M&T Bank

Relationship Banker - Westport, CT

Westport, CT · On-site

$25.07 - $41.79/hr

... and Risk Management (audit requirements, fraud prevention, Know Your Customer (KYC) and customer information profile (CIP)). * Complete basic research on customer profiles in order to assess ...

M&T Bank

Relationship Banker

Hartford, CT · On-site

$22.61 - $37.67/hr

... and Risk Management (audit requirements, fraud prevention, Know Your Customer (KYC) and customer information profile (CIP)). * Complete basic research on customer profiles in order to assess ...

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Overnight Fraud Risk Management information

What is overnight fraud risk management?

Overnight Fraud Risk Management jobs involve monitoring financial transactions and account activity during nighttime hours to detect and prevent fraudulent activities. Professionals in these roles use specialized software and investigative techniques to identify suspicious behavior, respond to alerts, and minimize financial losses. They often work for banks, credit card companies, or other financial institutions, ensuring that any potential threats are addressed swiftly, even outside of standard business hours. Strong analytical skills, attention to detail, and the ability to work independently are important for success in these positions.

What are the main challenges faced by professionals working in overnight fraud risk management, and how can they be addressed?

Professionals in Overnight Fraud Risk Management often face the challenge of quickly identifying and responding to suspicious activities during non-business hours when support from other departments may be limited. Staying alert and maintaining attention to detail is crucial, as fraudulent transactions can occur at any time. To address these challenges, team members rely on robust monitoring systems, clear escalation protocols, and regular communication with daytime teams to ensure seamless case handovers and continuous coverage. Building strong knowledge of fraud patterns and staying updated on emerging threats also helps in making informed decisions during overnight shifts.

What are the key skills and qualifications needed to thrive as an overnight fraud risk management specialist, and why are they important?

To thrive in Overnight Fraud Risk Management, you need strong analytical skills, attention to detail, and a background in finance, criminal justice, or a related field. Familiarity with fraud detection software, transaction monitoring systems, and sometimes certifications like Certified Fraud Examiner (CFE) are typically required. Excellent problem-solving abilities, effective communication, and the ability to stay focused during overnight shifts are valuable soft skills in this role. These competencies are crucial for quickly identifying and mitigating fraudulent activities to protect company assets outside regular business hours.

What is the difference between Overnight Fraud Risk Management vs Fraud Analyst?

AspectOvernight Fraud Risk ManagementFraud Analyst
Primary FocusMonitoring and managing fraud risks during overnight hoursAnalyzing and investigating fraud cases across all hours
Work EnvironmentNight shifts, often in security or risk departmentsDay or shift work in financial or banking institutions
Required CredentialsRisk management certifications, knowledge of fraud detection toolsFinancial or criminal justice background, analytical skills

Overnight Fraud Risk Management roles focus on monitoring fraud risks during night hours, often requiring specialized risk management knowledge. Fraud Analysts typically work during regular hours analyzing and investigating fraud cases. Both roles are essential in combating financial fraud but differ mainly in work hours and specific responsibilities.

What cities in Connecticut are hiring for Overnight Fraud Risk Management jobs?

Cities in Connecticut with the most Overnight Fraud Risk Management job openings:

Overnight Fraud Risk Management jobs near you

Relationship Banker - Bloomfield, CT

Bloomfield, CT

M&T Bank
Finance and Insurance • 10K+ employees
Learn more about M&T Bankexternal

$22.61 - $37.67/hr

Full-time

Posted 15 days ago

M&T Bank rating

7.9

Company rating: 7.9 out of 10

Based on 188 frontline employees who took The Breakroom Quiz

Job description

Overview:

Identifies customers' needs through the bank's retail sales process to provide proactive basic sales solutions through customer outreach for basic customer needs and/or refer complex customer needs to the appropriate team member/partner. Specializes in our branch customer experience through lobby management, servicing and sales interactions for retail and business customers.

Primary Responsibilities:
  • Play key role in Relationship Management (customer assessments, profiling for sales opportunities, account opening and lead-focused outbound calling), Sales Process (profile/pre-call planning, outreach, appointment preparation, interaction/appointment, follow-up) and Risk Management (audit requirements, fraud prevention, Know Your Customer (KYC) and customer information profile (CIP)).
  • Complete basic research on customer profiles in order to assess potential ways to add value to clients banking relationship and transition to needs to based discussion on financial goals
  • Identify financial needs of customers and present all appropriate product and service options by working cooperatively with appropriate internal business partners.
  • Proactively reach out to clients to via e-mail or phone to follow up and educate on value added products/services to address needs of clients
  • Onboard new customers through customer outreach (regardless of available channel, and individual who opened account)
  • Establish trust with existing clients through proactive outreach regularly
  • Schedule preset appointments for the following week and hold appointments each week
  • Adequately prepares for scheduled appointment before customer meeting (prepare for sales interactions with pre-call plan)
  • Perform customer servicing interactions.
  • Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
  • Promote an environment that supports belonging and reflects the M&T Bank brand.
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
  • Complete other related duties as assigned.
  • Responsible for meeting and maintaining registration requirements under the Federal SAFE Act
Scope of Responsibilities:

The position is the focal point in the branch for sales, service and/or referral opportunities in support of overall branch goals and activity requirements.

The position is key driver of customer flow in the branch to support these activities.

The position services existing customers and grows the business through identifying sales opportunities with customers.

The position must stay current on operational, product, and system changes/enhancements, as well as demonstrate good risk management decisions to assist the branch in managing preventable losses and reduce fraudulent activity.

Education and Experience Required:

High school diploma or equivalent (GED) and a minimum of 2 years proven retail sales, call center, customer service and/or telesales experience

OR

Ahigh school diploma or equivalent (GED) and a minimum of 1 year proven proactive sales experience.

Strong verbal communication and interpersonal skills

Proven ability to demonstrate exceptional customer service

Well-organized individual with time management and prioritization skills

Demonstrated financial services product knowledge

Ability to communicate with tact and diplomacy with internal and external customers

Proficient with internet user-level technology

Education and Experience Preferred:

Associates degree

Notary public license

Bilingual based on branch needs

Physical Requirements:

Ability to stand for long periods of time

Prolonged use of hands and fingers

Ability to lift light to heave objects weighing 5 lbs. to 30lbs

Ability to read fine print

Ability to interact with customers in an open face-to-face work environment

Ability to use fax, telephone system, copier and other communication tools

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $22.61 - $37.67 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.LocationBloomfield, Connecticut, United States of America

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