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Overnight Email Customer Service Jobs in Reno, NV

Customer Service Representative

Reno, NV · On-site

$18 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage and communicate with customers using email 90% of the time. * Handle communication of client needs, concerns, and delivery information through approximately 100-200 emails/updates per day.

Customer Service Representative

Sparks, NV · On-site

$16.25 - $22.25/hr

  • Medical

  • Retirement

  • PTO

Under close supervision, the Customer Service Representative is responsible for accurately ... email, electronic methods, or walk in (counter sales). • Influences Motion Industries' gross ...

Customer Service Representative

Reno, NV · On-site

$18.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Serve as a welcoming and professional point of contact for customers via phone, email, and other communication channels * Assist customers with scheduling service appointments and answering questions ...

Customer Service Representative

Reno, NV · Hybrid

$20 - $23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We are searching for a Customer Service Representative in Reno, NV to join our team! We are looking ... Answer queue customer calls and Tessco.com Live Chats, and email inquiries quickly and ...

Customer Service Representative

Reno, NV · On-site

$18.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Serve as a welcoming and professional point of contact for customers via phone, email, and other communication channels * Assist customers with scheduling service appointments and answering questions ...

Customer Service Representative

Reno, NV · On-site

$18.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Serve as a welcoming and professional point of contact for customers via phone, email, and other communication channels * Assist customers with scheduling service appointments and answering questions ...

Customer Service Representative

Sparks, NV

$16.25 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide exceptional customer service through all interactions including in-person, phone, and email communications.  * Sales Order Support: Assist with processing sales orders accurately and ...

Customer Service Representative

Verdi, NV

$16 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide exceptional customer service through all interactions including in-person, phone, and email communications.  * Sales Order Support: Assist with processing sales orders accurately and ...

Customer Service Representative

Reno, NV · On-site

$16 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide exceptional customer service through all interactions including in-person, phone, and email communications. * Sales Order Support: Assist with processing sales orders accurately and ...

Customer Service Representative

Reno, NV · On-site

$16 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide exceptional customer service through all interactions including in-person, phone, and email communications.  * Sales Order Support: Assist with processing sales orders accurately and ...

Customer Service Representative

Dayton, NV

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide exceptional customer service through all interactions including in-person, phone, and email communications.  * Sales Order Support: Assist with processing sales orders accurately and ...

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Showing results 1-20

Overnight Email Customer Service information

See Reno, NV salary details

$9

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$26

How much do overnight email customer service jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for overnight email customer service in Reno, NV is $18.74, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.87 per hour, depending on experience, location, and employer.

What are the unique challenges of working overnight shifts in an email customer service role?

Working overnight in email customer service often means you'll be handling inquiries during hours when immediate support from other teams may be limited. This requires a high degree of independence and strong problem-solving skills, as you may need to resolve issues without immediate supervisor input. Additionally, maintaining clear and empathetic written communication is essential, since all interactions are text-based and customers may be in different time zones. You may also be responsible for monitoring and updating internal logs or reports to ensure smooth handoffs to daytime teams.

What is overnight email customer service?

Overnight email customer service refers to providing support to customers via email during nighttime hours, typically outside of regular business times. This role is essential for businesses that serve customers in different time zones or require 24/7 support. Overnight email customer service representatives handle inquiries, resolve issues, and process requests, ensuring that customers receive timely assistance even when the main office is closed. This helps maintain customer satisfaction and keeps business operations running smoothly around the clock.

What are the key skills and qualifications needed to thrive as an overnight email customer service representative?

To thrive as an Overnight Email Customer Service Representative, you need strong written communication skills, attention to detail, and experience in customer support, often backed by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and ticketing platforms is typically required. Exceptional problem-solving abilities, patience, and the ability to work independently make someone stand out in this position. These skills ensure timely, accurate, and empathetic support for customers during off-hours, maintaining company reputation and customer satisfaction.

$18 - $20/hr

Full-time

Medical, Retirement, PTO

Posted 16 days ago


Job description

Job Summary:
Position Type: Part-Time
Pay Range: $18.00-20.00
Hours: 8:00 AM - 5:00 PM, Mon-Fri
Location: Reno Corporate Office near the Airport

The Customer Service Clerk supports the Customer Service Manager and Operations department in the performance of daily activities which includes answering freight and delivery inquiries via email or by telephone in a courteous and tactful manner.

Customer Service Clerks obtain and communicate accurate freight and delivery information, directions, instructions using a computer.   They also works closely with our branch offices to communicate client needs, concerns and delivery information to team members in a timely manner. 

Customer Service Clerks also help resolve customer concerns or forward customer complaints to the appropriate individuals in a timely manner.

California Sierra Express has been serving the air freight logistics industry for over 35 years. We operate five freight terminals in CA and one in Reno, NV.  We're an overnight carrier serving international and domestic freight forwarders as a final mile Pick-Up and Delivery agent for shipments that travel around the globe.

You'll be joining a local team of over 30 people all committed to providing the best service possible to our customers who trust Cal Sierra to move their shipments on-time throughout the greater Reno Area.

Benefits:
  • Paid Vacation and Sick Days
  • Paid Training
  • Health Insurance
  • 401K
  1. High School diploma or GED equivalent preferred.
  2. Efficient in the use of using computers.
  3. Efficient in the use of computer software programs such as MS office.
  4. One-year of business billing experience strongly preferred
  5. Strong organizational skills.
  6. Experience in the transportation or logistics industry preferred.
  7. Strong communication skills both verbally and in writing