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Overnight Direct Client Jobs in Indiana (NOW HIRING)

Worldwide TechServices

Dynamic PC Support

Kokomo, IN · On-site

Maintain all required OEM Certifications as directed by Management * Knowledge of relevant software ... Ability to drive to client locations * Ability to drive long distances, and occasional overnight ...

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Overnight Direct Client information

What is the difference between Overnight Direct Client vs Overnight Caregiver?

AspectOvernight Direct ClientOvernight Caregiver
CredentialsVaries; often includes certifications like CPR, first aidTypically requires caregiving certifications or experience
Work EnvironmentClient's home or facility, overnight shiftsClient's home, providing personal care overnight
Employer & IndustryHealthcare, home care agencies, private clientsHome care agencies, private families
Search & ComparisonOften compared for caregiving roles involving clientsCommonly searched together due to similar duties

Overnight Direct Clients typically refer to individuals receiving care, while Overnight Caregivers are professionals providing that care. Both roles involve overnight shifts in similar environments, but the caregiver is the employed individual delivering services. Understanding these differences helps in selecting the right job or service for your needs.

Overnight Direct Client jobs near you
Dynamic PC Support Techician

Dynamic PC Support Techician

Worldwide TechServices

Lafayette, IN

Part-time

Posted 14 days ago

Job description

Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers.

The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.

Responsibilities

  • Provide customer support for designated equipment
  • Answer client questions in a professional manner
  • Accept and deliver all service calls assigned within the established service level agreement for each client
  • Meet established customer service satisfaction criteria as outlined in established guidelines and policies
  • Complete all administrative tasks associated with each call as documented in established policies and guidelines
  • Complete real-time reporting of all calls as documented in established policies and guidelines
  • Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
  • Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
  • Report all activity in an accurate and timely manner
  • Understand all Safety policies and guidelines and work within the guidelines of policies daily
  • Additional requirements may exist if offer of employment is extended
  • Other duties may be assigned to meet business needs
Qualifications

Education and Experience:

  • Typically requires technical school certification or equivalent and 0-2 years of relevant experience
  • Previous customer service experience is a plus

Certifications and/or Qualifications:

  • Maintain all required OEM Certifications as directed by Management
  • Knowledge of relevant software and hardware
  • Valid Driver’s License and reliable transportation with valid registration and adequate insurance

Skills:

  • Ability to communicate regarding technical issues with clients
  • Ability to drive to client locations
  • Ability to drive long distances, and occasional overnight assignments within other geographies
  • Ability to lift and or move various computer equipment up to 50 lbs
  • Must own a basic repair tool kit

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