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Overnight Customer Service Jobs in Rohnert Park, CA

Chevron

Customer Service Representative

Novato, CA · On-site

$18.75 - $25.50/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making ... overnight shifts, and holidays. * Strong attention to detail. * Ability to handle challenging ...

Chevron

Customer Service Representative

Petaluma, CA · On-site

$18.50 - $25/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making ... overnight shifts, and holidays. * Strong attention to detail. * Ability to handle challenging ...

Chevron

Customer Service Representative

Petaluma, CA

$18.50 - $25/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making ... overnight shifts, and holidays. * Strong attention to detail. * Ability to handle challenging ...

Chevron

Customer Service Representative

Napa, CA · On-site

$18.25 - $24.75/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making ... overnight shifts, and holidays. * Strong attention to detail. * Ability to handle challenging ...

Chevron

Customer Service Representative

Napa, CA · On-site

$20.75 - $28.25/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making ... overnight shifts, and holidays. * Strong attention to detail. * Ability to handle challenging ...

Chevron

Customer Service Representative

Sonoma, CA · On-site

$18 - $24.25/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making ... overnight shifts, and holidays. * Strong attention to detail. * Ability to handle challenging ...

Chevron

Customer Service Representative

Sonoma, CA · On-site

$18 - $24.25/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making ... overnight shifts, and holidays. * Strong attention to detail. * Ability to handle challenging ...

Chevron

Customer Service Representative

Rohnert Park, CA · On-site

$17.75 - $24/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making ... overnight shifts, and holidays. * Strong attention to detail. * Ability to handle challenging ...

Chevron

Customer Service Representative

Santa Rosa, CA · On-site

$17.50 - $23.75/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making ... overnight shifts, and holidays. * Strong attention to detail. * Ability to handle challenging ...

Chevron Stations Inc.

Customer Service Representative

Napa, CA · On-site

$20.75 - $28.25/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making ... overnight shifts, and holidays. * Strong attention to detail. * Ability to handle challenging ...

Chevron

Customer Service Representative

Napa, CA · On-site

$20.75 - $28.25/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making ... overnight shifts, and holidays. * Strong attention to detail. * Ability to handle challenging ...

Chevron

Customer Service Representative

Rohnert Park, CA · On-site

$17.75 - $24/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making ... overnight shifts, and holidays. * Strong attention to detail. * Ability to handle challenging ...

Chevron

Customer Service Representative

Santa Rosa, CA · On-site

$17.50 - $23.75/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making ... overnight shifts, and holidays. * Strong attention to detail. * Ability to handle challenging ...

Chevron

Customer Service Representative

Novato, CA · On-site

$18.75 - $25.50/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making ... overnight shifts, and holidays. * Strong attention to detail. * Ability to handle challenging ...

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Overnight Customer Service information

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How much do overnight customer service jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for overnight customer service in Rohnert Park, CA is $20.82, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $23.17 per hour, depending on experience, location, and employer.

What is an overnight customer service?

Overnight customer service jobs involve assisting customers during overnight hours, typically outside of regular business times. Employees in these roles may answer phone calls, respond to emails or chats, and resolve customer issues or inquiries. These positions are common in industries that require 24/7 support, such as hospitality, retail, financial services, and tech companies. Overnight shifts usually run from late evening to early morning and may offer shift differentials or other incentives. Strong communication skills and the ability to work independently are important for success in this role.

What are the key skills and qualifications needed to thrive as an overnight customer service representative?

To thrive as an Overnight Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and ticketing platforms is typically required. Patience, resilience, and the ability to stay focused during night shifts are crucial soft skills for this role. These skills and qualities ensure that customer needs are met efficiently and professionally, even during off-peak hours when support is critical.

What are some common challenges faced by overnight customer service representatives, and how can they be managed?

Overnight Customer Service representatives often encounter challenges such as handling high volumes of inquiries with limited immediate supervision and managing customer issues that may be more urgent due to the late hours. Additionally, working overnight shifts can impact personal routines and require strong self-motivation. Successful representatives typically develop effective time-management skills, maintain clear communication with team members during shift changes, and utilize available resources to resolve issues efficiently. Employers often provide training and support to help overnight staff adapt and thrive in this unique work environment.

What is the difference between Overnight Customer Service vs Customer Support Specialist?

AspectOvernight Customer ServiceCustomer Support Specialist
Work HoursTypically overnight shifts, often 10 PM to 6 AMDaytime or flexible hours, depending on company
Work EnvironmentCall centers, remote, or office settings with night shiftsOffice, remote, or call centers during regular business hours
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or higher; customer service skills
Industry UsageCommon in retail, tech, and service industries with 24/7 supportUsed across various industries for client interaction and support

Overnight Customer Service roles focus on providing support during night hours, often requiring specific shift schedules. Customer Support Specialists typically work during regular hours but share similar skills and credentials. The main difference lies in the work hours and environment, with overnight roles catering to 24/7 operations and support specialists serving daytime needs.

What are the most commonly searched types of Customer Service jobs in Rohnert Park, CA?

The most popular types of Customer Service jobs in Rohnert Park, CA are:

What are popular job titles related to Overnight Customer Service jobs in Rohnert Park, CA?

For Overnight Customer Service jobs in Rohnert Park, CA, the most frequently searched job titles are:

What job categories do people searching Overnight Customer Service jobs in Rohnert Park, CA look for?

The top searched job categories for Overnight Customer Service jobs in Rohnert Park, CA are:

What cities near Rohnert Park, CA are hiring for Overnight Customer Service jobs?

Cities near Rohnert Park, CA with the most Overnight Customer Service job openings:

Overnight Customer Service jobs near you
Infographic showing various Overnight Customer Service job openings in Rohnert Park, CA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,309 per year, or $20.8 per hour.

Customer Service - Customer Service Representative

Jam Industries, Inc

Novato, CA • On-site

$18.75 - $25.50/hr

Full-time

Re-posted 23 days ago

Job description

In the fast-paced world of video and broadcast, you need more than just a vendor; you need a partner. At JB&A, we’re not just distributors of AV equipment—we are the architects of your workflow. We provide the expertise and dedicated support you need to bring your creative vision to life. At JB&A We Don’t Move Boxes We Unbox Possible.
JB&A Distribution - JBandA.com 
 
JB&A is on the lookout for a dynamic customer service representative to join our thriving team. This is a fantastic opportunity for individuals who are eager to grow and develop their skills, with the potential to step into a more significant role within the company as they gain experience. If you have a passion for helping others and are ready to contribute to a collaborative environment, we would love to hear from you!
 
ESSENTIAL DUTIES AND RESPONSIBILITIES:
**Email Management:**

Sort through emails each morning to identify purchase orders and action items.
Prioritize and process urgent rush orders to ensure timely fulfillment.

 
**Order Processing:**

Review and track previous day’s orders to confirm processing status, manufacturer acknowledgment, and payment collection.
Process all new orders efficiently, ensuring that all opportunities and estimates are closed out and pricing is confirmed accurately.

 
**Customer Interaction:**

Serve as the first point of contact for customer inquiries, providing information and assistance as needed.
Address and resolve any issues related to orders, products, or services promptly and professionally.

 
**Warehouse Coordination:**

Fulfill warehouse orders by generating accurate purchase orders and ensuring timely dispatch.
Collaborate with warehouse staff to maintain inventory accuracy and resolve any discrepancies.

 
**Documentation and Reporting:**

Maintain accurate records of customer interactions, orders processed, and follow-up actions taken.
Prepare regular reports on order status and customer inquiries for management review

 
**Team Interaction:**

Collaborate daily with sales representatives to ensure customer satisfaction.
Work with the customer service team to complete tasks effectively.

 
MINIMUM REQUIREMENTS:

High school diploma or equivalent; further education is a plus.
Previous experience in customer service or a related field.
Excellent verbal and written communication skills.
Strong problem-solving abilities and attention to detail.
Proficiency in basic computer applications and customer management systems.
Ability to work effectively both independently and as part of a team.
A positive attitude and a willingness to learn and adapt in a fast-paced environment.

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