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Overnight Customer Service Jobs in Basking Ridge, NJ

Aequor Inc

Customer Service

Somerset, NJ · On-site

$16 - $21.75/hr

Customer Service Representative Responsible for all Customer Service activities in support of both the Brand and Generics divisions under the leadership of the Customer Service Manager. Essential ...

The OLB Group Inc.

Customer Service

New York, NY · On-site

$17.50 - $23.75/hr

Customer Service Type of Hire: Full Time Education Desired: High School diploma or equivalent Travel: NONE Answer calls professionally to provide information about products and services. Assist with ...

Aequor Technologies

Customer Service

Somerset, NJ · On-site

$16 - $21.75/hr

Responsible for all Customer Service activities in support of both the Brand and Generics divisions under the leadership of the Customer Service Manager. Essential Duties and Responsibilities

Dollartree

customer service

Union City, NJ · On-site

$15.75 - $21.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Queensboro Toyota

Customer Service

New York, NY · On-site

$17.50 - $23.75/hr

Provide excellent customer service * Introducer to dealership and Toyota brand * Provide added value to shopping experience Qualifications: * At least one previous role based in strong customer ...

Leather Spa GCT Inc

Customer Service

New York, NY · On-site

$43K - $50K/yr

We have a passion for client services and fashion. Our customer reps play a crucial role consistently providing a superior level of service to our clients, while increasing client conversion and ...

PLS

Overnight Manager

New York, NY · On-site

$20.50 - $22.50/hr

Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than ...

Dollar Tree

customer service

Union City, NJ · On-site

$15.75 - $21.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

PLS

Overnight Manager

New York, NY · On-site

Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than ...

Dollar Tree

customer service

South Plainfield, NJ · On-site

$15.25 - $21/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...

QUEENSBORO TOYOTA

Customer Service

New York, NY

$17.50 - $23.75/hr

Provide excellent customer service * Introducer to dealership and Toyota brand * Provide added value to shopping experience Qualifications: * At least one previous role based in strong customer ...

KFC- Kedis

Customer Service

Manhattan, NY · On-site

$17.50 - $24/hr

Team Member (Customer Service) Responsibilities: * Make and prepare guest orders with accuracy and efficiency * Provide a top-notch guest experience that includes friendly interactions, hot & fresh ...

Dollartree

customer service

South Plainfield, NJ · On-site

$15.25 - $21/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...

A. Cavegn, Inc. - KFC

Customer Service

Oakland, NJ · On-site

$16 - $22/hr

Team Member (Customer Service) Responsibilities: * Make and prepare guest orders with accuracy and efficiency * Provide a top-notch guest experience that includes friendly interactions, hot & fresh ...

Abacus Group

Be Seen First

Customer Service

New York, NY · On-site

$50K - $55K/yr

They seek a temp-to-perm Customer Service Representative to join their Manhattan, NY office. Responsibilities * Maintain a caseload of clients, both virtual and onsite, ensuring their progress ...

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Showing results 21-40

All JobsCustomer Service JobsOvernight Customer Service JobsOvernight Customer Service Jobs in Basking Ridge, NJ

Overnight Customer Service information

See Basking Ridge, NJ salary details

$10

$19

$27

How much do overnight customer service jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for overnight customer service in Basking Ridge, NJ is $19.37, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $21.54 per hour, depending on experience, location, and employer.

What is an overnight customer service?

Overnight customer service jobs involve assisting customers during overnight hours, typically outside of regular business times. Employees in these roles may answer phone calls, respond to emails or chats, and resolve customer issues or inquiries. These positions are common in industries that require 24/7 support, such as hospitality, retail, financial services, and tech companies. Overnight shifts usually run from late evening to early morning and may offer shift differentials or other incentives. Strong communication skills and the ability to work independently are important for success in this role.

What are some common challenges faced by overnight customer service representatives, and how can they be managed?

Overnight Customer Service representatives often encounter challenges such as handling high volumes of inquiries with limited immediate supervision and managing customer issues that may be more urgent due to the late hours. Additionally, working overnight shifts can impact personal routines and require strong self-motivation. Successful representatives typically develop effective time-management skills, maintain clear communication with team members during shift changes, and utilize available resources to resolve issues efficiently. Employers often provide training and support to help overnight staff adapt and thrive in this unique work environment.

What is the difference between Overnight Customer Service vs Customer Support Specialist?

AspectOvernight Customer ServiceCustomer Support Specialist
Work HoursTypically overnight shifts, often 10 PM to 6 AMDaytime or flexible hours, depending on company
Work EnvironmentCall centers, remote, or office settings with night shiftsOffice, remote, or call centers during regular business hours
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or higher; customer service skills
Industry UsageCommon in retail, tech, and service industries with 24/7 supportUsed across various industries for client interaction and support

Overnight Customer Service roles focus on providing support during night hours, often requiring specific shift schedules. Customer Support Specialists typically work during regular hours but share similar skills and credentials. The main difference lies in the work hours and environment, with overnight roles catering to 24/7 operations and support specialists serving daytime needs.

What are the key skills and qualifications needed to thrive as an overnight customer service representative?

To thrive as an Overnight Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and ticketing platforms is typically required. Patience, resilience, and the ability to stay focused during night shifts are crucial soft skills for this role. These skills and qualities ensure that customer needs are met efficiently and professionally, even during off-peak hours when support is critical.
What are the most commonly searched types of Customer Service jobs in Basking Ridge, NJ? The most popular types of Customer Service jobs in Basking Ridge, NJ are:
What are popular job titles related to Overnight Customer Service jobs in Basking Ridge, NJ? For Overnight Customer Service jobs in Basking Ridge, NJ, the most frequently searched job titles are:
What cities near Basking Ridge, NJ are hiring for Overnight Customer Service jobs? Cities near Basking Ridge, NJ with the most Overnight Customer Service job openings:
Overnight Customer Service jobs near you
Infographic showing various Overnight Customer Service job openings in Basking Ridge, NJ as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $40,292 per year, or $19.4 per hour.

Customer Service

Aequor Inc

Somerset, NJ • On-site

$16 - $21.75/hr

Other

Re-posted 24 days ago

Job description

Customer Service Representative

Responsible for all Customer Service activities in support of both the Brand and Generics divisions under the leadership of the Customer Service Manager.

Essential Duties and Responsibilities

  1. Oversight on the Order Management Process and develop key relationships at our 3PL partner with respect to Customer Shipments/Deliveries
  2. Provide customer support where needed and ensure responses are timely. Follows up with customer to see that complaint was satisfactorily resolved as necessary.
  3. Answering phones and keeping a detailed log of consumer questions / complaints that are transferred to medical.
  4. Ensure unsurpassed quality service to customers.
  5. Interact with all levels of Internal Management and actively participate in meetings when required.
  6. Have a detailed working knowledge of employee job responsibilities, system capabilities and limitations.
  7. Understanding and compliance of department processes, procedures and policies
  8. Ensure pricing problems are properly directed /researched/resolved in timely manner
  9. Assist in Order Allocation Process and Backorder Management
  10. Support Sales/Marketing, Contracts and Pricing to ensure execution of all promotions, pricing offers

Qualification Requirements

  1. Associate degree in Business, related field or equivalent Customer Service related experience.
  2. 3 to 5 years related experience and/or training preferred, or equivalent combination of education and experience.
  3. Experience in Pharmaceutical Industry is highly preferred.
  4. Ability to recommend and implement change
  5. Outstanding interpersonal and organizational skills
  6. Ability to operate effectively in an environment with a high volume of transactions
  7. Ability to develop strong relationships with contacts at customer accounts, excellent oral and written communications.
  8. Ability to analyze date, trouble shoots problems and multitask.
  9. Intermediate level knowledge of MS programs.

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