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Overnight Counselor Remote Jobs in Raleigh, NC (NOW HIRING)

Headway

Licensed Professional Counselor

Raleigh, NC · On-site +1

$120/hr

" Licensed Professional Counselor (LPC) Wage: Up to $120/hour Licensed Professional Counselor -- Are you ready to launch or expand your private practice? Headway is here to help you start accepting ...

Empower

Retirement Plan Counselor

Raleigh, NC · On-site +1

$59K - $84K/yr

The Counselor leverages Empower's industry leading technology and tools to drive positive results ... For remote and hybrid positions you will be required to provide reliable high-speed internet with a ...

All JobsCounselor JobsOvernight Counselor Remote JobsOvernight Counselor Remote Jobs in Raleigh, NC

Overnight Counselor Remote information

See Raleigh, NC salary details

$13

$16

$22

How much do overnight counselor remote jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for overnight counselor remote in Raleigh, NC is $16.60, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $17.07 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Overnight Counselor Remote, and why are they important?

To thrive as an Overnight Counselor Remote, you typically need a background in counseling, psychology, or social work, often with a relevant degree or certification. Familiarity with telehealth platforms, secure messaging systems, and crisis intervention protocols is essential. Strong communication, active listening, and emotional resilience are vital soft skills for establishing trust and supporting clients during sensitive hours. These skills and qualifications are crucial for providing effective, timely, and confidential support to individuals in crisis or need during overnight shifts.

How can I make 2000 a week working from home?

An overnight counselor working remotely can potentially earn $2,000 a week by working full-time hours, often requiring experience, strong communication skills, and sometimes specialized certifications. Increasing income may involve taking on multiple shifts, working for agencies with higher pay rates, or gaining additional qualifications to qualify for higher-paying roles.

Can I work from home as a counselor?

Overnight counselors can sometimes work remotely, especially if the role involves virtual support or telehealth services. However, many counseling positions require in-person interaction or supervision, so remote work availability depends on the employer and job requirements.

What is the average pay for overnight WFH?

The average pay for an overnight remote counselor typically ranges from $15 to $25 per hour, depending on experience, certifications, and the organization. Salaries may vary based on location, job responsibilities, and whether the role is full-time or part-time.

What field of counseling makes the most money?

In counseling, clinical psychologists and psychiatrists tend to earn the highest salaries due to advanced degrees and licensure requirements. Other high-paying fields include substance abuse counselors with specialized certifications and school counselors in certain regions, but overall, mental health professionals with advanced training and clinical responsibilities typically earn the most.

What are Overnight Counselor Remote jobs?

Overnight Counselor Remote jobs involve providing support, guidance, and crisis intervention to individuals, typically youth or clients in need, during nighttime hours via phone, chat, or video conferencing. These counselors work from home or a remote location and are responsible for monitoring clients’ wellbeing, responding to emergencies, and documenting activities throughout their shift. They may work for mental health organizations, crisis hotlines, residential programs, or telehealth services. Excellent communication skills, empathy, and the ability to remain calm under pressure are essential for this role. Overnight shifts may vary in length and often require the counselor to stay awake and alert throughout the night.

What is the difference between Overnight Counselor Remote vs Overnight Support Specialist?

AspectOvernight Counselor RemoteOvernight Support Specialist
Required CredentialsHigh school diploma or equivalent; relevant certifications often preferredHigh school diploma or equivalent; customer service or technical certifications may be advantageous
Work EnvironmentRemote, home-based; focused on counseling and support servicesRemote or on-site; providing technical or customer support overnight
Employer & Industry UsageHealthcare, mental health, social servicesIT, telecommunications, customer service
Common Search & Comparison IntentUnderstanding roles in mental health supportComparing remote overnight support roles

While both roles operate remotely during overnight hours, an Overnight Counselor Remote primarily provides mental health or social support, requiring relevant certifications. An Overnight Support Specialist typically offers technical or customer support, often with different industry-specific skills. The choice depends on your background and career focus within remote overnight work.

What are some common challenges faced by overnight counselors working remotely, and how can they be addressed?

Overnight counselors working remotely often face challenges such as managing crisis situations without in-person support, maintaining engagement with clients who may be in distress, and staying alert during non-traditional hours. To address these challenges, it is important to have clear protocols for virtual crisis intervention, access to supervisory support, and regular self-care routines to manage fatigue. Many organizations provide training and peer support networks to help remote overnight counselors navigate these situations effectively.
What are popular job titles related to Overnight Counselor Remote jobs in Raleigh, NC? For Overnight Counselor Remote jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Overnight Counselor Remote jobs in Raleigh, NC look for? The top searched job categories for Overnight Counselor Remote jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Overnight Counselor Remote jobs? Cities near Raleigh, NC with the most Overnight Counselor Remote job openings:
Overnight Counselor Remote jobs near you
Infographic showing various Overnight Counselor Remote job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 2% Temporary, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $34,532 per year, or $16.6 per hour.
Crisis Counselor - Fully Remote in Raleigh, NC

Crisis Counselor - Fully Remote in Raleigh, NC

PROTOCALL SERVICES INC.

Raleigh, NC • Remote

$24.35 - $26.35/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 17 days ago

Job description

Education Requirement:

  • Bachelor’s Degree from an accredited 4 year college or university.

Experience Requirement: Minimum of 1 year direct experience in behavioral health, counseling, or social services
Location Requirement: Fully Remote, North Carolina residency required

Benefits
  • Comprehensive medical, dental, and life insurance
     
  • 401(k) program with company match
     
  • Company-matched student loan repayment program
     
  • Short- and long-term disability (STD/LTD)
     
  • Employee Assistance Program (EAP)
     
  • Accrued PTO (earn up to 4 weeks in your first year)
     
  • Opportunities for professional growth and advancement

Compensation & Incentives

In addition to base hourly pay, our crisis counselors are eligible for the following incentives:

  • + $1.00/hour -  Employees who voluntarily commit to both Saturday and Sunday on their recurring schedule receive a $1.00 increase to their base pay post-training.
     
  • + $1.00/hour -  for working a full 40-hour schedule in the workweek post-training
  • Shift Differentials: Hourly shift differentials ranging between two and six dollars may be applied on an hourly basis, depending on your shift and tenure with the organization. These details will be provided at the time of offer to help you prepare for schedule confirmation with the Scheduling Team.
Who We Are

Protocall Services is a nationally recognized leader in behavioral healthcare and crisis intervention, supporting organizations across the U.S. and Canada. For five consecutive years, we have been awarded “Top Workplace” honors for our strong culture, mission-driven work, and commitment to employee well-being.

We serve a wide range of nearly 700 different organizations nationwide, including Community Mental Health Centers, Certified Community Behavioral Health Clinics, Managed Behavioral Healthcare Organizations, University counseling centers, and Employee Assistance Programs following our brief immediate support model. As a remote-first organization headquartered in Portland, Oregon, our staff operate with excellence, compassion, and integrity while providing 24/7 telephonic support to individuals with various degrees of need.

About the Role

As a Crisis Counselor, you will be a telephonic first responder, delivering compassionate emotional support, risk assessment, crisis intervention, and stabilization services. You will engage with callers experiencing a broad range of emotional, behavioral, and situational challenges. This role requires emotional resilience, exceptional communication skills, and a strong ability to multitask while maintaining clarity and professionalism. While many calls involve acute needs, not all calls are crisis calls; some are administrative or supportive in nature. Regardless of the call type, you will ensure each caller receives professional, solution-focused care and a high-quality service experience.

Primary Responsibilities
  • Provide empathetic, ethical, and professional telephonic support to individuals experiencing distress or seeking guidance.
     
  • Build rapport, actively listen, and foster client engagement.
     
  • Assess emotional and behavioral health concerns, including levels of risk and urgent safety issues.
     
  • Provide resources, coping strategies, referrals, and safety planning.
     
  • Intervene appropriately in emergent situations.
     
  • Maintain accurate, timely, and clinically sound documentation.
     
  • Multitask effectively while navigating multiple software systems.
  • While working from home, to maintain HIPAA compliance and ensure focus, we ask our crisis counselors to have a distraction-free, private office space with a door that locks. Along with hard-wired broadband or fiber internet with speeds of at least 10 Mbps that is not susceptible to frequent outages; satellite and cellular-based services (including Starlink, Viasat, Verizon 5G Cellular, T-Mobile 5G Cellular, etc.) are not permitted.  
What You Can Expect
  • Six-Week Paid Virtual Training Cohort: Monday–Friday, 8:00 AM to 4:30 PM PST
    A structured onboarding program including skills development, role-playing, mentored live call work, and crisis-care foundations. Successful completion is required for continued employment.
     
  • Remote Scheduling: Upon graduation from training, you will transition to your regular schedule, developed in collaboration with our Scheduling Department. Regular availability on weekends and holidays is required.
     

Work at Protocall is inherently stressful given the nature of our mission. It is the basic responsibility of each employee to manage their stress in a way that sustains our commitment to the highest level of client care, customer service, professional conduct, and a supportive work environment. 

Protocall Services Inc. is an Equal Opportunity Employer. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all of the other fascinating characteristics that make us different

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