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Overnight Convergys Customer Service Representative Jobs in North Brunswick, NJ

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering superior customer service. They ...

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering superior customer service. They ...

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering superior customer service. They ...

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering superior customer service. They ...

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering superior customer service. They ...

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering superior customer service. They ...

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Overnight Convergys Customer Service Representative information

See North Brunswick, NJ salary details

$10

$19

$28

How much do overnight convergys customer service representative jobs pay per hour?

As of May 27, 2026, the average hourly pay for overnight convergys customer service representative in North Brunswick, NJ is $19.80, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $22.02 per hour, depending on experience, location, and employer.

What is the difference between Overnight Convergys Customer Service Representative vs Overnight Teleperformance Customer Service Representative?

AspectOvernight Convergys Customer Service RepresentativeOvernight Teleperformance Customer Service Representative
CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, customer service experience
Work EnvironmentCall centers, remote options, overnight shiftsCall centers, remote options, overnight shifts
Industry UsageMajor client companies, tech, retail, telecomMajor client companies, tech, retail, telecom
Common Search IntentComparison of similar customer service rolesComparison of similar customer service roles

Both Overnight Convergys Customer Service Representatives and Overnight Teleperformance Customer Service Representatives work in call centers, often remotely, during overnight shifts. They typically require similar credentials and serve major clients across industries like tech, retail, and telecom. The main difference lies in the employer and specific client base, but their roles, work environment, and qualifications are quite comparable.

What are popular job titles related to Overnight Convergys Customer Service Representative jobs in North Brunswick, NJ? For Overnight Convergys Customer Service Representative jobs in North Brunswick, NJ, the most frequently searched job titles are:
What job categories do people searching Overnight Convergys Customer Service Representative jobs in North Brunswick, NJ look for? The top searched job categories for Overnight Convergys Customer Service Representative jobs in North Brunswick, NJ are:
What cities near North Brunswick, NJ are hiring for Overnight Convergys Customer Service Representative jobs? Cities near North Brunswick, NJ with the most Overnight Convergys Customer Service Representative job openings:

Overnight Customer Service Representative

PLS

New York, NY • On-site

$17 - $18.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago


Job description

This job is located at 738 A East 233rd St., Bronx, NY 10466
PLS® Overview:
Why PLS? Because You Deserve Better!® PLS - which stands for People - Location - Service - is a leading retail provider of financial services. The "P" comes first, because our customers are at the center of everything we do, and we recognize that it's our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents.
Position Overview:
Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering superior customer service. They also educate customers on our company products and services. The CSR is accountable for maintaining company quality standards and complying with all policies and procedures.
Job Responsibilities:
  • Providing outstanding customer service to ensure repeat business
  • Educating our customers on our products and services
  • Ensuring all transactions are completed in compliance with federal, state, and local regulations
  • Following company policies and procedures
  • Maintaining a balanced cash drawer
  • Completing all transactions accurately, including cash handling
  • Using our point-of-sale system to access information and process transactions
  • Resolving customer complaints or referring complaints to the Store Manager for resolution
  • Helping to maintain a neat and clean store environment for our customers and team members
  • Performing other duties as instructed by management

Job Requirements:
  • Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred
  • Ability, willingness, and comfort to engage with customers
  • Strong verbal communication
  • Ability to offer products and services to customers based on their needs
  • Exceptional attention to detail and ability to multi-task
  • Professional appearance and demeanor
  • Must be honest and have integrity
  • Able to work flexible hours, including early morning, evenings, weekends, and holidays
  • English fluency is required
  • English/Spanish bilingual is a plus

Physical Requirements:
  • Must be able to stand for extended periods
  • Ability to lift up to 15 lbs. with little assistance
  • Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels

Benefits:
Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.
We strive to demonstrate our Core Values in all positions at PLS:
Communication • Customer Focus • Integrity and Trust • Teamwork • Results
PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at talentacquisition@pls247.com to make arrangements. The decision on granting accommodation will be made on a case-by-case basis.
For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment
New York Pay Band
$17-$18.50 USD