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Overnight Client Systems Analyst Jobs in Elgin, IL

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Clinical Systems Analyst - Sleep + Neuro - REMOTE

Medix

Chicago, IL • On-site, Remote

$50 - $52/hr

Full-time

Posted 7 days ago


Job description

Job Title: Clinical Systems Analyst - Sleep + Neuro - REMOTE
Work Location: 100% Remote in the US
Position Type: Long-Term Contract (12-24+ Months)
Position / Career Level: Intermediate - Senior
ABOUT OUR CLIENT / ABOUT THE ROLE
Medix is currently seeking a Clinical Systems Analyst who has in-depth experience implementing / supporting Sleep and Neurology monitoring applications: Natus Neuroworks / NWB and Nihon-Kohden PolySmith. This is for a long-term opportunity with one of our healthcare clients - a large, non-for-profit health system encompassing 50+ hospitals.
Our client has grown significantly through M&A activity. This role will be joining a Specialty / Ancillary Applications team to support upgrades and standardization, break-fix and patching for all Sleep & Neuro applications including, but not limited to, Natus, Neuroworks / NWB, SleepWorks, Embla, and Nihon-Kohden Polysmith.
The ideal candidate will have worked with a blend of 3rd party specialty / Ancillary Clinical Applications (non EHR, non-Imaging). The position requires strong Project Management skill, with a Clinical / IT background to navigate the diverse portfolio of applications. Strong vendor partnership and internal coordination within IT teams will be required
DAY TO DAY RESPONSIBILITIES
  • Working in a team environment to manage the operations, break/fix, upgrade, patching, and support for number of clinical applications used across sleep and neurology departments in the health system (50+ hospitals)
  • Assigned Ancillary Applications will include Sleep and Neuro Monitoring applications - covering Natus Neuroworks, NWB, SleepWorks, Nihon Kohden, NK Polysmith, etc
  • Primary responsibilities will be independently managing the lifecycle for the assigned Sleep & Neuro application systems.
  • Coordinating with vendors and ensuring timelines are being met / adhered to
  • Coordinating installations / change windows
  • Break/fix and supporting the back-end server changes.
  • Creating and maintaining comprehensive documentation, including user guides, troubleshooting procedures, and FAQs, to assist users in resolving common issues
  • Testing / Validating changes work before rolling out to production
  • Providing clear and concise updates on project status
  • This role involves significant interaction and coordination with Clinical Vendors, clinical staff and IT Engineers for successful implementation, upgrade and go-live activities.
  • This role will also communicate with internal customers to understand their specific needs and challenges in utilizing these clinical applications - and be the liaison between clinical users and vendors

REQUIRED QUALIFICATIONS
  • Required 5+ years of professional experience in a Hospital setting
  • Hands-on experience supporting Natus and Nihon Kohden back-end applications
  • Natus Neuroworks / NWB
  • NK Polysmith
  • Strong customer support experience / ticketing ad triage
  • Required knowledge / experience with IT - such as Identity & Access Management, Security Groups, Provisioning, etc
  • Strong analytical troubleshooting abilities

* We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).
* This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.

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About Medix Staffing Solutions

Sourced by ZipRecruiter

Since 2001, we’ve been dedicated to helping you achieve your goals. Medix was created to become a leading provider of workforce solutions for clients and candidates across the healthcare and life sciences industries. Today, we are that leader. Headquartered in Chicago, we have 23 offices across the United States, and staff talent around the world. Medix is committed to fulfilling our core purpose as an organization: to positively impact the lives of our talent, clients, and teammates through employment, philanthropy, and opportunity. The combination of purpose and values has nurtured our thriving culture that encourages our internal team to excel at work and in everyday life.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Chicago, IL, US