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Overnight Call Transfer Agent Jobs in Raleigh, NC

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Overnight Call Transfer Agent information

See Raleigh, NC salary details

$10

$16

$24

How much do overnight call transfer agent jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for overnight call transfer agent in Raleigh, NC is $16.74, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $18.46 per hour, depending on experience, location, and employer.

What is the difference between Overnight Call Transfer Agent vs Customer Service Representative?

AspectOvernight Call Transfer AgentCustomer Service Representative
CredentialsHigh school diploma, call center experience, communication skillsHigh school diploma, communication skills, sometimes specific industry knowledge
Work EnvironmentCall centers, remote or on-site, overnight shiftsOffice or remote, daytime or shift work
Industry UsageFinance, healthcare, tech support, customer serviceRetail, telecom, banking, general customer support

Overnight Call Transfer Agents focus on transferring calls during overnight hours, often in specialized industries like finance or healthcare. Customer Service Representatives handle a broader range of customer inquiries during regular hours. While both roles require strong communication skills and call center experience, the Overnight Call Transfer Agent typically works overnight shifts and specializes in call routing, whereas Customer Service Representatives serve customers during standard hours with a broader support scope.

What cities near Raleigh, NC are hiring for Overnight Call Transfer Agent jobs?

Cities near Raleigh, NC with the most Overnight Call Transfer Agent job openings:

Infographic showing various Overnight Call Transfer Agent job openings in Raleigh, NC as of July 2026, with employment types broken down into 87% Full Time, 9% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $34,810 per year, or $16.7 per hour.

Surgical Instrument Repair Technician

STERIS - Commercial Operations

Raleigh, NC

$21 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago


Job description

Description:

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Position Summary
  • You do not have to have previous instrument repair experience to be considered.
  • This is an entry level job - we will train you!
  • Click this link to take a peek at the truck and the work you could be doing to help STERIS create a safer, healthier world!
  • This is a remote based customer facing position. To support and service our customers in this assigned territory candidates must be based out of the following states: North Carolina
Duties
  • Perform basic to intermediate inspection and repairs on surgical instrumentation using grinding wheels, buffing wheels, various hand and power tools, soldering, etc.Complexity of repairs and level of intricacy will vary.Strong manual dexterity, attention to detail and willingness to learn will help you be successful in this role.

  • You will work in the field on a mobile repair truck, inside a repair lab or inside a hospital, based on the needs of the Customer within the assigned territory.You must be able to sit/stand for an extended period of time.If assigned to a truck, you must be comfortable working in a small mobile workspace with others.

  • While primarily working inside a mobile repair truck, frequent trips inside the hospital are required. Weather conditions may vary.

  • Provide support various locations within assigned territory depending on the service agreements, Customer needs, and staffing levels.

Duties - cont'd
  • Extensive hands-on training and development
  • Career progression path with STERIS Instrument Management Services and growth opportunities in other parts of STERIS
  • Competitive pay and monthly incentive opportunity
  • Medical, vision, dental, life insurance, 401(k) with a company match, tuition assistance, and paid vacation time and paid holidays
Education Degree

High School Diploma or GED## Required Experience

  • Minimum of 3 years relevant work experience*

  • Must be able to meet flexible schedules with early/late hours and occasional overnight/out of state travel, based on Customer and business needs.

  • Must be able to pass a DOT medical/ physical exam and comply with all DOT regulations.

  • Must have a valid driver’s license with an acceptable driving record (CDL not required) and maintain required vaccines.

  • Ability to drive DOT regulated vehicle and conduct basic box truck safety checks.

  • Must be at least 21 years old to meet the FMCSA age requirement for commercial interstate driving.

  • This position may be elevated to a Repair Technician II or Repair Technician III role for candidates that possess an appropriate level of relevant experience as determined by STERIS.

  • Must be able to be compliant with hospital/ customercredentialing requirements.

  • What is relevant work experience?

  • Hands-on repair, assembly, or product testing and use of small hand tools is a plus. Small engine repair, cell phone and electronics repair, testing, or re-builds, carpentry, circuit board assembly and repair, sterile processing, industrial sewing, and jewelry repair. Maintenance, construction, and automotive repair can also be relevant to this role.

STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention.WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and Customers in more than 100 countries.

If you need assistance completing the application process, please call 1(440) 392.7047392.7047>). This contact information is for accommodation inquiries only and cannot be used to check application status.

STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.

Machines & technologies you'll use:

  • assembly
  • cell phone repair
  • repair
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