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Overnight Call Center Jobs in Rome, GA (NOW HIRING)

Lamb Staffing

Nuclear Medicine Technologist

Rome, GA · On-site

Yes, Residency Program o Chest Pain Center o Stroke Center • Unit Information: o Beds/Rooms: 3 ... There is no overnight call, only "late" call. • Response time is 1 hour o Holiday Expectations:

New

Advocate Aurora Health

PACT Representative I

Rome, GA

$21.85 - $32.80/hr

Determines the needs of patients calling the call center which results in routing patients for triage, scheduling, rescheduling, and canceling appointments, submitting medication refill requests for ...

Advocate Aurora Health

PACT Representative I

Rome, GA · On-site

$21.85 - $32.80/hr

Determines the needs of patients calling the call center which results in routing patients for triage, scheduling, rescheduling, and canceling appointments, submitting medication refill requests for ...

GovernmentJobs.com

Floyd CSR 1 or 2

Rome, GA · On-site

$15.50 - $20/hr

Job Title This position is located at the Floyd County Health Department in Rome, Georgia. Pay Grade: F Click HERE for Video Who We Are. We protect lives. The Georgia Department of Public Health (DPH ...

Circle K

Customer Service Representative

Cartersville, GA · On-site

$14.25 - $19.25/hr

Store 2723554: 902 Joe Frank Harris Pkwy, Cartersville, Georgia 30120 Shift Availability Days & Evenings & Overnight Time Type Full time Customer Service Representative We want you to join our team ...

Circle K

Customer Service Representative

Rome, GA

$16 - $21.75/hr

Store 2723564: 3070 Cedartown Hwy SW, Rome, Georgia 30161 Shift Availability Evenings & Overnight Time Type Part time Customer Service Representative We want you to join our team as a Customer ...

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Overnight Call Center information

See Rome, GA salary details

$10

$17

$25

How much do overnight call center jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for overnight call center in Rome, GA is $17.92, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are some unique challenges faced by employees in an overnight call center role, and how can they be managed?

Overnight call center employees often face challenges such as maintaining focus during late hours, managing fatigue, and adapting to a reversed sleep schedule. To overcome these, it's important to establish a consistent sleep routine, use strategies to stay alert during shifts (like taking short breaks and staying hydrated), and communicate regularly with team members for support. Many organizations also provide wellness resources and opportunities for overnight staff to connect and debrief, which helps foster a collaborative and supportive environment.

What Are Overnight Call Center Jobs?

Overnight call center jobs are customer support or IT support jobs. Many facilities, such as hospitals, police stations, and other public buildings remain open 24 hours a day and may need technical support at any time. Similarly, some services, such as credit card and banking services must be able to address customer issues, such as lost or stolen cards or identity theft at any time day or night. At an overnight call center, your duties are to answer inbound telephone calls on the night shift and troubleshoot customer or user issues.

What is the difference between Overnight Call Center vs Customer Service Representative?

AspectOvernight Call CenterCustomer Service Representative
Work HoursTypically overnight shifts, 10 PM to 6 AMDaytime or flexible hours, generally 8 AM to 6 PM
Work EnvironmentCall centers, often in a shared office settingOffice, retail, or remote settings
Required SkillsCommunication, patience, problem-solvingCommunication, problem-solving, customer interaction skills
Industry UsageCustomer support, technical support, salesCustomer support, sales, administrative roles

While both roles involve customer interaction, an Overnight Call Center primarily operates during nighttime hours in a call center environment, focusing on support or sales. Customer Service Representatives typically work during daytime hours and may work in various settings. The roles share similar skills but differ mainly in work hours and environment.

What are the key skills and qualifications needed to thrive as an Overnight Call Center Representative, and why are they important?

To thrive as an Overnight Call Center Representative, you need excellent verbal communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is often required. Strong stress management, patience, and the ability to work independently are key soft skills for excelling during non-traditional hours. These skills ensure effective customer support, accurate information handling, and reliable service when supervision may be limited.

What are overnight call center jobs?

Overnight call center jobs involve working late night or early morning shifts to provide customer service, technical support, or emergency assistance outside of regular business hours. Employees in these roles answer calls, resolve issues, and often handle inquiries from customers in different time zones. These positions may require strong communication skills, patience, and the ability to stay alert during nontraditional work hours. Overnight call center jobs can be found in industries like healthcare, telecommunications, and finance. Some positions may offer remote or hybrid work options.
More about Overnight Call Center jobs
What are the most commonly searched types of Call Center jobs in Rome, GA? The most popular types of Call Center jobs in Rome, GA are:
What cities near Rome, GA are hiring for Overnight Call Center jobs? Cities near Rome, GA with the most Overnight Call Center job openings:
Overnight Call Center jobs near you
Infographic showing various Overnight Call Center job openings in Rome, GA as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 17% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,274 per year, or $17.9 per hour.
Bilingual WAH - GEORGIA ONLY - Call Center Representative

Bilingual WAH - GEORGIA ONLY - Call Center Representative

InfoCision

Rockmart, GA • Remote

$12/hr

Other

Posted 22 days ago

InfoCision rating

2.9

Company rating: 2.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

72nd of 72 rated call and contact centers

Job description

Bilingual Call Center Representative- Work from Home - Georgia

Pay: $12.00 per hour


Job Overview

We are seeking motivated and professional Bilingual Call Center Representatives to join our remote contact center team. In this role, you will assist customers by answering inbound calls, making outbound calls, resolving issues, and delivering outstanding customer support in both English and Spanish. This is a fully remote position for candidates living in Georgia who thrive in a fast-paced environment and enjoy helping people.

Qualifications

  • Fluent in both English and Spanish (spoken and written)
  • Excellent communication and problem-solving skills
  • Strong computer and multitasking abilities
  • Ability to work independently while maintaining productivity

Benefits

  • Weekly pay, with the ability to access a portion of your earned pay a few times per week
  • Paid training
  • Weekly bonus potential
  • Rewards & Recognition Programs
  • Supportive team environment
  • Opportunities for growth and advancement

Schedule

  • 40-hour Full-Time set weekly schedule
  • 8 hours on the weekend will be required beginning in the second week. Typically, either 9a-6p EST on Saturday or 12p-9p EST on Sunday will be available

Remote Work Requirements- Candidates must provide their own:

  • Windows PC with at least 8 GB of RAM (No MacBook or Chromebook)
  • Dual monitors
  • Webcam
  • USB Headset
  • Wired mouse
  • Reliable high-speed internet with a hard-wired connection. No satellite or cellular services are accepted.
  • A quiet, distraction-free workspace

Apply Today

If you are bilingual, customer-focused, and ready to work from the comfort of your home, we encourage you to apply today.

What InfoCision employees say

Pay

Hours and flexibility

Workplace

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