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Overnight Call Center Jobs in Rome, GA (NOW HIRING)

Circle K

Customer Service Representative

Cartersville, GA · On-site

$14.25 - $19.25/hr

Store 2723554: 902 Joe Frank Harris Pkwy, Cartersville, Georgia 30120 Shift Availability Days & Evenings & Overnight Time Type Full time Customer Service Representative We want you to join our team ...

Circle K

Customer Service Representative

Cartersville, GA · On-site

$14.25 - $19.25/hr

Store 2723554: 902 Joe Frank Harris Pkwy, Cartersville, Georgia 30120 Shift Availability Days & Evenings & Overnight Time Type Full time Customer Service Representative We want you to join our team ...

Circle K

Customer Service Representative

Rome, GA · On-site

$16 - $21.75/hr

Store 2723564: 3070 Cedartown Hwy SW, Rome, Georgia 30161 Shift Availability Evenings & Overnight Time Type Part time Customer Service Representative We want you to join our team as a Customer ...

Circle K

Customer Service Representative

Cartersville, GA · On-site

$14.25 - $19.25/hr

Store 2723554: 902 Joe Frank Harris Pkwy, Cartersville, Georgia 30120 Shift Availability Days & Evenings & Overnight Time Type Full time Customer Service Representative We want you to join our team ...

All JobsCall Center JobsOvernight Call Center JobsOvernight Call Center Jobs in Rome, GA

Overnight Call Center information

See Rome, GA salary details

$10

$17

$25

How much do overnight call center jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for overnight call center in Rome, GA is $17.92, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are some unique challenges faced by employees in an overnight call center role, and how can they be managed?

Overnight call center employees often face challenges such as maintaining focus during late hours, managing fatigue, and adapting to a reversed sleep schedule. To overcome these, it's important to establish a consistent sleep routine, use strategies to stay alert during shifts (like taking short breaks and staying hydrated), and communicate regularly with team members for support. Many organizations also provide wellness resources and opportunities for overnight staff to connect and debrief, which helps foster a collaborative and supportive environment.

What is an overnight call center job?

Overnight call center jobs are customer support or IT support jobs. Many facilities, such as hospitals, police stations, and other public buildings remain open 24 hours a day and may need technical support at any time. Similarly, some services, such as credit card and banking services must be able to address customer issues, such as lost or stolen cards or identity theft at any time day or night. At an overnight call center, your duties are to answer inbound telephone calls on the night shift and troubleshoot customer or user issues.

What is the difference between Overnight Call Center vs Customer Service Representative?

AspectOvernight Call CenterCustomer Service Representative
Work HoursTypically overnight shifts, 10 PM to 6 AMDaytime or flexible hours, generally 8 AM to 6 PM
Work EnvironmentCall centers, often in a shared office settingOffice, retail, or remote settings
Required SkillsCommunication, patience, problem-solvingCommunication, problem-solving, customer interaction skills
Industry UsageCustomer support, technical support, salesCustomer support, sales, administrative roles

While both roles involve customer interaction, an Overnight Call Center primarily operates during nighttime hours in a call center environment, focusing on support or sales. Customer Service Representatives typically work during daytime hours and may work in various settings. The roles share similar skills but differ mainly in work hours and environment.

What is an overnight call center job?

Overnight call center jobs involve working late night or early morning shifts to provide customer service, technical support, or emergency assistance outside of regular business hours. Employees in these roles answer calls, resolve issues, and often handle inquiries from customers in different time zones. These positions may require strong communication skills, patience, and the ability to stay alert during nontraditional work hours. Overnight call center jobs can be found in industries like healthcare, telecommunications, and finance. Some positions may offer remote or hybrid work options.
More about Overnight Call Center jobs
What are the most commonly searched types of Call Center jobs in Rome, GA? The most popular types of Call Center jobs in Rome, GA are:
What job categories do people searching Overnight Call Center jobs in Rome, GA look for? The top searched job categories for Overnight Call Center jobs in Rome, GA are:
What cities near Rome, GA are hiring for Overnight Call Center jobs? Cities near Rome, GA with the most Overnight Call Center job openings:
Overnight Call Center jobs near you
Infographic showing various Overnight Call Center job openings in Rome, GA as of July 2026, with employment types broken down into 2% As Needed, 77% Full Time, 19% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,274 per year, or $17.9 per hour.

Collections Call Center Representative

First American Title Lending of Georgia (FATL)

Dalton, GA • On-site

$16/hr

Full-time

Dental, Vision, Life

Posted 28 days ago

Job description

First American Title Lending currently seeks an experienced Collections Customer Accounts Representative. Ideal candidates will be part of collection efforts in line with our Corporate Purpose and Guiding Principles in an innovative call center environment. The position is in Dalton, GA. This is an in person, onsite position.COLLECTIONS JOB RESPONSIBILITIESReview account information and facilitate collections with the primary responsibility to collect from clients and provide insight into A/R agingComplete 100-120 calls per dayEnsure documentation of all collection attempts in appropriate systemsAssist in repossession and legal processDirectly initiate collection efforts by contacting past due accounts in order to discuss account and arrange paymentMeet or exceed minimum goal requirements based on Company objectivesCOLLECTIONS JOB REQUIREMENTS2-3 years in Call Center, Collections, Credit Management, Accounts Receivable or closely related field with a proven ability to meet and exceed goalsPrior relevant experience in subprime lending, mortgage, commercial lending, call center collections, and/or consumer lending collections strongly preferredProficient and professional verbal and written communication skillsProficient computer knowledge including Microsoft Office products including Outlook email and point of sale systemsAbility to interact effectively primarily over the telephone and through emailAttention to detail and exceptional prioritizing and organizations skillsStrong interpersonal, active listening, critical thinking, and analytical skillsFlexibility to work various daytime schedulesBilingual in Spanish/English preferredBENEFITSBase pay plus monthly bonus opportunitiesPaid Time OffPaid Holidays401(k) including company matchMedical, dental, vision insurance including dependent coverageCompany Paid Life InsuranceCompany Paid Short and long term disabilityJob Type: Full-time