ZipRecruiter

Log In

1

Overnight Call Center Jobs in Rochester, MI (NOW HIRING)

Pinnacle GI Partners

Call Center Agent

Rochester, MI · On-site

$13.75 - $18.25/hr

The Call Center Agent will handle incoming calls, directing them to the appropriate department. The role entails scheduling various procedures efficiently, optimizing resource use, and preventing ...

Pinnacle GI Partners

Call Center Agent

Rochester, MI · On-site

$17/hr

The Call Center Agent will handle incoming calls, directing them to the appropriate department. The role entails scheduling various procedures efficiently, optimizing resource use, and preventing ...

MDS Communications

Call Center Representative

Detroit, MI · Remote

$14.73 - $16.50/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with real purpose--where your efforts help people in need and support causes you care deeply about? As a ...

R & R Car Company Llc

Call Center Rep

Mount Clemens, MI · On-site

$14/hr

As an in-store Call Center Specialist, you will play a pivotal role in ensuring a seamless vehicle purchasing process for our clientele. The ideal candidate possesses exceptional communication skills ...

MDS Communications

Call Center Representative

Detroit, MI · Remote

$14.73 - $16.50/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with real purpose--where your efforts help people in need and support causes you care deeply about? As a ...

Henderson Glass

CALL CENTER Agent

Rochester, MI · On-site

$15 - $17/hr

Call Center Agent Job Summary You will answer incoming calls from customers who want to place orders, respond to inquiries, manage complaints, troubleshoot significant customer service problems, and ...

Bathworks Inc

ReBath - Call Center Agent

Rochester, MI

$15 - $19/hr

Are you ready to jump-start your career? We're looking for an energetic Call Center Representative to join our dynamic team! RESPONSIBILITIES Lead Generation Extraordinaire: * Dive into outbound ...

Bathworks Inc

ReBath - Call Center Agent

Rochester, MI · On-site

$15 - $19/hr

Are you ready to jump-start your career? We're looking for an energetic Call Center Representative to join our dynamic team! RESPONSIBILITIES Lead Generation Extraordinaire: * Dive into outbound ...

previous pagenext page

Showing results 21-40

All JobsCall Center JobsOvernight Call Center JobsOvernight Call Center Jobs in Rochester, MI

Overnight Call Center information

See Rochester, MI salary details

$9

$16

$23

How much do overnight call center jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for overnight call center in Rochester, MI is $16.49, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $17.69 per hour, depending on experience, location, and employer.

What is an overnight call center job?

Overnight call center jobs are customer support or IT support jobs. Many facilities, such as hospitals, police stations, and other public buildings remain open 24 hours a day and may need technical support at any time. Similarly, some services, such as credit card and banking services must be able to address customer issues, such as lost or stolen cards or identity theft at any time day or night. At an overnight call center, your duties are to answer inbound telephone calls on the night shift and troubleshoot customer or user issues.

What is an overnight call center job?

Overnight call center jobs involve working late night or early morning shifts to provide customer service, technical support, or emergency assistance outside of regular business hours. Employees in these roles answer calls, resolve issues, and often handle inquiries from customers in different time zones. These positions may require strong communication skills, patience, and the ability to stay alert during nontraditional work hours. Overnight call center jobs can be found in industries like healthcare, telecommunications, and finance. Some positions may offer remote or hybrid work options.

What are some unique challenges faced by employees in an overnight call center role, and how can they be managed?

Overnight call center employees often face challenges such as maintaining focus during late hours, managing fatigue, and adapting to a reversed sleep schedule. To overcome these, it's important to establish a consistent sleep routine, use strategies to stay alert during shifts (like taking short breaks and staying hydrated), and communicate regularly with team members for support. Many organizations also provide wellness resources and opportunities for overnight staff to connect and debrief, which helps foster a collaborative and supportive environment.

What is the difference between Overnight Call Center vs Customer Service Representative?

AspectOvernight Call CenterCustomer Service Representative
Work HoursTypically overnight shifts, 10 PM to 6 AMDaytime or flexible hours, generally 8 AM to 6 PM
Work EnvironmentCall centers, often in a shared office settingOffice, retail, or remote settings
Required SkillsCommunication, patience, problem-solvingCommunication, problem-solving, customer interaction skills
Industry UsageCustomer support, technical support, salesCustomer support, sales, administrative roles

While both roles involve customer interaction, an Overnight Call Center primarily operates during nighttime hours in a call center environment, focusing on support or sales. Customer Service Representatives typically work during daytime hours and may work in various settings. The roles share similar skills but differ mainly in work hours and environment.

More about Overnight Call Center jobs

What are the most commonly searched types of Call Center jobs in Rochester, MI?

The most popular types of Call Center jobs in Rochester, MI are:

What are popular job titles related to Overnight Call Center jobs in Rochester, MI?

For Overnight Call Center jobs in Rochester, MI, the most frequently searched job titles are:

What job categories do people searching Overnight Call Center jobs in Rochester, MI look for?

The top searched job categories for Overnight Call Center jobs in Rochester, MI are:

What cities near Rochester, MI are hiring for Overnight Call Center jobs?

Cities near Rochester, MI with the most Overnight Call Center job openings:

Overnight Call Center jobs near you
Infographic showing various Overnight Call Center job openings in Rochester, MI as of September 2026, with employment types broken down into 74% Full Time, 20% Part Time, 2% Temporary, and 4% Contract. Highlights an 91% In-person, and 9% Remote job distribution, with an average salary of $34,293 per year, or $16.5 per hour.

Call Center Representative (On-Site)

Troy, MI

Edcor Data Services LLC
See more jobs at Edcor Data Services LLCexternal

$15.50/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

Job description

Edcor is seeking additional Call Center Agents (no sales) to join our inbound call center in Troy, MI. We have full (40 hours) and “you pick your shift” part time (20 hours) positions available. Every position offers excellent benefits including medical, dental, vision, 401k, disability & life insurance. Edcor offers QUARTERLY bonuses (up to 4 bonuses a year!), merit increases, vacation & sick time!


Summary:

Call Center Agents are the front line for our customers and the face of Edcor. No selling involved. We answer simple service and claims questions about human resource benefits.

Essential Duties and Responsibilities: (Other duties may be assigned)

  • Receives inbound calls from Edcor’s customers regarding their tuition assistance applications, reimbursement requests, and other program related questions.
  • Uses dual monitors, policy reference and claims reference tools to provide accurate and consistent information.
  • Maintains contact center database by entering call log notes and important call information.
  • Ability to meet or exceed expectations of job performance which includes call monitors, Key Performance Indicators (KPI), and Service Level Agreements (SLA).

Skills/ Qualifications:

  • Customer Focus
  • Effective Communication
  • Effective Listener
  • Problem-Solving

Job Requirements:

  • High School Diploma or equivalent.
  • 1-4 years of customer service experience, preferably within a call center environment.
  • Basic Computer knowledge (Microsoft Suite, Outlook, Internet Explorer, etc.)
  • Ability to remain flexible and adaptable in a fast-paced environment.


Pay / Location:

  • $15.50/hour + quarterly quality bonus, depending on experience
  • In office - Troy, Michigan