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Overnight Call Center Contract Jobs in Addison, IL

Legacy Parking

Call Center Representative

Chicago, IL

$16.50 - $20.50/hr

Our Call Center team is the voice of our company, and we are looking to hire someone who has a ... overnight shifts. Part-time hours needed. This is not a remote position. It is required to be ...

Beacon Mobility

Bi-Lingual Call Center Agent

Chicago, IL · On-site

$18.50/hr

... PACE contract are met or exceeded, i.e. • 95+ Percent of Calls Answered within 2 minutes and talk-time of 90 seconds or less. • Provide support to client's by addressing questions, issues ...

Gobeacon

Bi-Lingual Call Center Agent

Chicago, IL · On-site

$18.50/hr

Ensure that all call center requirements outlined in the PACE contract are met or exceeded, i.e. 95+ Percent of Calls Answered within 2 minutes and talk-time of 90 seconds or less. Provide support to ...

Beacon Mobility

Bi-Lingual Call Center Agent

Chicago, IL · On-site

$18.50/hr

... PACE contract are met or exceeded, i.e. • 95+ Percent of Calls Answered within 2 minutes and talk-time of 90 seconds or less. • Provide support to client's by addressing questions, issues ...

TOGA Technology

Be Seen First

JUNIOR CONTACT CENTER TEAM LEAD

Naperville, IL · Remote

$19 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Addressing and resolving complex issues escalated by call center representatives during overnight ... contracts. * Oversee tier 1/tier 2 technical support delivery for MSP clients during overnight ...

Urgent

TOGA Technology

Be Seen First

JUNIOR CONTACT CENTER TEAM LEAD

Naperville, IL · Remote

$19 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Addressing and resolving complex issues escalated by call center representatives during overnight ... contracts. * Oversee tier 1/tier 2 technical support delivery for MSP clients during overnight ...

Urgent

TOGA Technology

JUNIOR CONTACT CENTER TEAM LEAD

Naperville, IL · On-site

$19 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Addressing and resolving complex issues escalated by call center representatives during overnight ... contracts. * Oversee tier 1/tier 2 technical support delivery for MSP clients during overnight ...

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All JobsCall Center Contract JobsOvernight Call Center Contract JobsOvernight Call Center Contract Jobs in Addison, IL

Overnight Call Center Contract information

See Addison, IL salary details

$10

$17

$25

How much do overnight call center contract jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for overnight call center contract in Addison, IL is $17.95, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $19.28 per hour, depending on experience, location, and employer.

What is the difference between Overnight Call Center Contract vs Customer Service Representative?

AspectOvernight Call Center ContractCustomer Service Representative
Work HoursTypically overnight shifts, often 10 PM to 6 AMDaytime or flexible hours, depending on employer
Work EnvironmentCall center setting, often remote or office-basedOffice, retail, or remote customer service settings
CredentialsHigh school diploma, basic computer skills, sometimes call center trainingHigh school diploma, communication skills, customer service experience
Industry UsageCommon in telecommunication, tech support, and salesRetail, banking, hospitality, and various service sectors

While both roles involve assisting customers, an Overnight Call Center Contract focuses on overnight shifts in a call center environment, often with specific contractual terms. Customer Service Representatives work during regular hours across various industries, providing direct support. The key differences lie in shift timing, work environment, and industry application.

What cities near Addison, IL are hiring for Overnight Call Center Contract jobs?

Cities near Addison, IL with the most Overnight Call Center Contract job openings:

Overnight Call Center Contract jobs near you

Overnight Call Center Customer Service Representative

Roto-Rooter Services Company

Lombard, IL

$17 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Roto-Rooter rating

6.6

Company rating: 6.6 out of 10

Based on 74 frontline employees who took The Breakroom Quiz

199th of 278 rated repair and maintenance companies

Job description

Overnight Call Center Customer Service Position

We are hiring immediately for an overnight shift, which may include either Saturday or Sunday. Bilingual skills preferred, but not required. This is a full-time, on-site, customer service position at Roto-Rooter’s Chicago area Call Center located in Lombard, IL. We are a 24-hour service provider, so our call center stays busy overnight.

  • $17.00-$19.00 per hour, depending on experience
  • Opportunity for weekly overall call center performance based bonus
  • Must be able to train during the day shift for 3-6 weeks.
  • Paid Training
  • Paid Time Off
  • Company matched 401(K) up to 6%

If job security, top pay, excellent benefits, and career advancement representing a well-known national brand are what you're looking for, Roto-Rooter is the company for you. We take pride in being a great place to work and providing excellent pay with top benefits. 


  • Be the first point of contact with our customers.
  • Obtain key information from the customer while expressing empathy, a sense of urgency and confidence that they called the right company, and we will solve their plumbing problems.
  • Data entry, including customer contact information and relevant details concerning their plumbing problems.
  • Schedule a service call based on customer’s availability and convenience.
  • Discuss additional services and products we have available that may be helpful.
  • Be a trusted informational resource for Roto-Rooter customers.
  • Order processing for both residential and customers
  • Connecting with technicians to dispatch overnight jobs

  • Strong customer service focus
  • AS400 knowledge is preferred
  • Prior call center experience is helpful
  • Able to work in a fast-paced environment
  • Excellent oral and written communication skills
  • Excellent attendance
  • A working knowledge of Microsoft Word and Excel programs
  • Self-starter who is organized and thorough with attention to detail

At Roto-Rooter we believe that investing in our employees is the best investment we can make.  We also care about the health and welfare of our employees and their families. That’s why we are proud of our extensive employee benefit package including:

  • Medical insurance with a Prescription Drug Card
  • Accident and Critical Illness Insurance
  • Dental Insurance
  • Vision Insurance
  • Paid Vacation
  • Paid Training
  • Life Insurance
  • Matching 401K Retirement Savings Plan
  • Tuition Reimbursement
  • Profit Sharing

Roto-Rooter offers excellent career paths for military veterans and personnel who are planning to transition into new civilian professions. Throughout our 86 years in business, we've learned that service training, and the military structure veterans are used to, are a good fit at our company.


We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.


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