The Overnight Bellman / Butler is responsible for delivering excellent guest service during the night shift, assisting guests with luggage, providing information, and supporting the front desk. This ...
New
The Overnight Bellman / Butler is responsible for delivering excellent guest service during the night shift, assisting guests with luggage, providing information, and supporting the front desk. This ...
New
Overnight Butler information
What is the difference between Overnight Butler vs Housekeeper?
| Aspect | Overnight Butler | Housekeeper |
|---|---|---|
| Credentials | Often requires hospitality or service experience, sometimes certifications in etiquette or customer service | Typically requires cleaning and maintenance skills, sometimes certifications in cleaning or safety |
| Work Environment | Luxury residences, private estates, 24-hour service settings | Hotels, private homes, cleaning service companies |
| Employer & Industry | High-end households, luxury hotels, estate management | Hotels, residential cleaning services, private households |
While both roles involve household assistance, an Overnight Butler provides personalized, high-end service often during nighttime hours, focusing on guest comfort and estate management. A Housekeeper primarily handles cleaning and maintenance tasks, usually during daytime hours. The roles differ in scope, credentials, and work environment, with the Overnight Butler offering a more specialized, service-oriented position in luxury settings.
What are the most commonly searched types of Butler jobs in Texas? The most popular types of Butler jobs in Texas are:
What cities in Texas are hiring for Overnight Butler jobs? Cities in Texas with the most Overnight Butler job openings:
Full-time, Other
Posted 2 days ago
Job description
Position Summary:
The Overnight Bellman / Butler is responsible for delivering excellent guest service during the night shift, assisting guests with luggage, providing information, and supporting the front desk. This role is paired with the Food amp; Beverage department, ensuring both arrival/departure service, and in-room dining service are seamless
The Overnight Bellman / Butler is responsible for delivering excellent guest service during the night shift, assisting guests with luggage, providing information, and supporting the front desk. This role is paired with the Food amp; Beverage department, ensuring both arrival/departure service, and in-room dining service are seamless
Essential Duties amp; Responsibilities:
- Welcome late-arriving guests, transport luggage securely, and escort guests to their rooms while explaining room features.
- Fulfill in-room requests such as delivering extra pillows, towels, ice, or late-night room service orders.
- Conduct periodic property walks, secure entrance doors, and report any suspicious activity to hotel security
- Assist the night auditor with tasks such as answering phone calls and coordinating wake up calls.
- Respond to guest inquiries and ensure timely resolution of service needs
- Maintain communication with front desk, housekeeping, concierge, valet, and food amp; beverage teams to ensure seamless guest experiences
- Anticipate guest needs and provide proactive, attentive service
- Maintain cleanliness and presentation of guest-facing areas and service stations
- Uphold luxury Terraces and Drey standards and always guest confidentiality
Requirements:
- Comply with quality assurance expectations and standards.
- Stand, sit, or walk for an extended periods
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
- Attention to customer service with a professional and pleasant personality.
- Available to work a flexible schedule including evenings, weekends, and holidays.
- Perform other reasonable job duties as requested by leaders.
Qualifications:
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
- Prior guest service experience in a hotel environment
This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time. Village Hospitality is an equal opportunity employer and fosters a workplace comfortable for all types of people to work and grow without regard to gender, race, religion, ethnicity, nationality, or sexual orientation.
About Village Dallas
Sourced by ZipRecruiter
Industry
Traveler accommodation
Company size
201 - 500 Employees
Headquarters location
Dallas, TX, US
Year founded
1968