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Overnight Alarm Monitoring Operator Jobs in Michigan

Detroit Fire Company

Be Seen First

Fire Alarm Technician

Detroit, MI · On-site

$18 - $35/hr

... operators on our staff, we are happy to help with your fire alarm system needs including: consulting, engineering, inspections, installations, monitoring, and service needs.

Saintfrancis

Central Telecommunications Operator

Yale, MI

$16.50 - $22.75/hr

Monday, Tuesday, and Wednesday | 5:30 PM - 6:00 AM (Overnight Shift) Job Summary: To answer and ... Monitor and react to alarms and codes. Maintain accurate on-call schedules for departments and ...

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Overnight Alarm Monitoring Operator information

What is the difference between Overnight Alarm Monitoring Operator vs Security Guard?

AspectOvernight Alarm Monitoring OperatorSecurity Guard
CredentialsTypically requires alarm system training, certifications vary by employerOften requires security license or guard card
Work EnvironmentMonitoring centers, indoor environment, night shiftsOn-site at client locations, outdoor or indoor, night shifts
Employer & IndustrySecurity companies, alarm monitoring servicesSecurity firms, private security services
Job FocusMonitoring alarms, responding to alerts remotelyPatrolling, physical security, incident prevention

While both roles operate during night hours and focus on safety, the Overnight Alarm Monitoring Operator primarily monitors alarm systems remotely from a control center, whereas the Security Guard provides on-site physical security. The roles require different certifications and work environments but share the common goal of maintaining safety during overnight hours.

What cities in Michigan are hiring for Overnight Alarm Monitoring Operator jobs?

Cities in Michigan with the most Overnight Alarm Monitoring Operator job openings:

Overnight Alarm Monitoring Operator jobs near you

Alarm Monitoring & Dispatch Representative - 3rd Shift

Solucient Security

Grand Blanc, MI • On-site

$15/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

Job description

At Solucient Security, we do more than monitor alarms-we help protect people, property, and peace of mind.
We serve our clients 24 hours a day, 7 days a week 365 days a year.
Work at our conveniently located office at 7241 Fenton Road in Grand Blanc, Michigan.
We are currently hiring new Operators to join our third shift The ability to work weekends and holidays are a must.
Full Time Opportunity
Level Up in Pay as your Skills and Experience Level Up!
Third Shift Hours 10pm-6am
Expect to work 32-40 hours
As an Alarm Monitoring & Dispatch Representative you will specialize in primarily commercial and some residential alarm monitoring and be confident that you will join a team of dedicated, skilled professionals who are committed to our client's complete satisfaction.
As a member of the Central Station Monitoring team, you will be the one notifying our Clients of verified alarms, when help is on the way or working with them directly to offer solutions to ensure their needs have been met. You will also dispatch police and fire authorities when verified alarms are presented.
No industry experience is necessary. We provide you with an extensive 4-6 week paid training program to give you the skills needed to handle emergency alarms, procedures, and protocols to protect life and property. Our next training class starts soon so do not delay your application.
What awaits you:
  • A 39-year-old growing company with a focus on win/win relationships, strong culture and growth and employee and client experience. You will be seen, heard and valued!
  • Great Pay- $15/hour (plus $1 per hour shift premium for hours worked between 6pm-6am)
  • We strive to provide a win/win flexible schedule that promotes a work-life balance focus while meeting the needs of our clients.
  • Smart Casual dress Code, we provide uniform shirts.
  • Medical, Dental, Vision insurance (single coverage less than $60 per pay)
  • 401k plan with a company match
  • Paid Time Off
  • 11 paid Holidays plus Double time pay for Holidays actually worked.
  • Extensive onboarding training plan to give you the tools and resources to prepare you for success
  • Monthly rewards, challenges, and contests
  • $1,000 Employee Referral Program
  • National recognition and awards
  • Real Growth opportunities

What you need to make an impact:
  • A commitment to high standards and customer service excellence
  • Advanced phone skills and excellent written and verbal communication skills
  • Strong data entry/keyboarding skills
  • The capacity to remain calm, empathetic, and supportive while balancing the highest level of attention to detail
  • The ability to follow company protocols and standard operating procedures
  • The desire to exceed expectations and make a difference in the lives of our customers and community
  • Intentionally champion The Solucient Way while serving team members, Clients and our community.

Qualifications:
  • Must be 18 years of age with High School Education, GED or equivalent.
  • 1-2 years customer support-related experience.
  • Strong computer skills, including Microsoft Office (MS365 a plus)

At Solucient Security, the Alarm Monitoring & Dispatch Representative works in our state-of-the-art alarm monitoring center. Our highly trained and customer-driven team provides focused monitoring on intrusion, fire, life safety alarms for both residential and commercial customers. We pride ourselves in verifying, communicating and documenting alarm signals with a commitment to the highest standards of service for our customers and the community.
What are YOU Waiting for? Apply Now!
If you feel this position aligns with your skills, abilities, experience, and most of all your career aspirations- apply now! Your initial application will take less than 3 minutes to complete and will be directly uploaded to our Talent Team.
Successful pre-employment background check and drug test are required.
Solucient Security is an Equal Opportunity Employer and a drug-free workplace.
EEO Policy: Solucient Security provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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