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Overnight Air Service Development Jobs in Michigan

Meijer

Overnight Team Member - New Gas Station

Kentwood, MI · On-site

$12.25 - $15.25/hr

Development programs for advancement and career growth Please review the job profile below and ... customer service in the checkout lane that creates a positive and lasting impact on Meijer ...

Universal Home Services

EXPERIENCED HVAC SERVICE TECHNICIANS Help Build Something Special Family-Owned & Operated Since ... We invest in our people through technical training, leadership development, and professional growth ...

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Overnight Air Service Development information

What is the difference between Overnight Air Service Development vs Air Cargo Operations Coordinator?

AspectOvernight Air Service DevelopmentAir Cargo Operations Coordinator
CredentialsLogistics, transportation, or related certifications; industry experienceLogistics, supply chain, or transportation certifications; industry experience
Work EnvironmentOffice-based, airport, or logistics hubs; focus on planning and developmentWarehouse, airport, or logistics centers; focus on operations and coordination
Employer & Industry UsageAirlines, freight carriers, logistics companiesAirlines, freight forwarders, shipping companies
Search & Comparison IntentUnderstanding roles in developing overnight air routes and servicesManaging daily cargo operations and shipments

While both roles operate within the air freight industry, Overnight Air Service Development focuses on planning and establishing overnight air routes, whereas Air Cargo Operations Coordinator handles the daily logistics and coordination of cargo shipments. Both positions require logistics knowledge and industry experience but differ in their primary responsibilities and work environments.

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What cities in Michigan are hiring for Overnight Air Service Development jobs? Cities in Michigan with the most Overnight Air Service Development job openings:
Overnight Air Service Development jobs near you

HVAC Service & Sales Manager

One Hour Heating & Air Conditioning Livonia

Livonia, MI • On-site

$45 - $50/hr

Full-time

Posted 10 days ago

Job description

Benefits/Perks
  • Flexible Scheduling
  • Competitive Compensation
  • Career Advancement Opportunities
Job Summary:
We are looking for a skilled and experienced HVAC Service & Sales Manager to join our team! In this role, you will lead installation teams, diagnose, troubleshoot, and be the point of contact for problem resolution, and lead sales calls.  
You have past experience in an HVAC service technician role and hold an EPA certification. A team player who is comfortable working independently, you love the feeling of a job well done and take pride in completing customer jobs with efficiency. A positive attitude is a must! 
Responsibilities: 
  •  Lead and manage the daily operations of the HVAC service department. 
  •  Supervise, coach, and develop service technicians and sales personnel. 
  •  Conduct regular ride-alongs, performance evaluations, and training sessions. 
  •  Ensure technicians follow company processes, safety standards, and quality expectations. 
  •  Monitor key performance indicators (KPIs) including revenue, average ticket, close rate, maintenance agreement sales, callback rate, and technician efficiency. 
  •  Coach technicians on ethical service recommendations and customer communication. 
  •  Manage inventory levels, truck stock, and equipment ordering to minimize downtime. 
  •  Review completed work orders for accuracy, profitability, and documentation. 
  •  Resolve customer concerns and escalated service issues professionally and promptly. 
  •  Develop and implement strategies to increase service revenue and profitability. 
  •  Collaborate with the installation department to ensure smooth job transitions. 
  •  Monitor warranty claims and manufacturer requirements. 
  •  Maintain high customer satisfaction scores and online reputation. 
  •  Foster a positive, accountable, and customer-focused company culture.
Qualifications: 
  • 5+ years of residential HVAC service experience.
  •  2+ years of HVAC management or supervisory experience preferred. 
  •  Strong knowledge of residential heating, cooling, indoor air quality, and heat pump systems. 
  •  Proven leadership and team development skills. 
  •  Demonstrated success improving technician performance and profitability. 
  •  Strong understanding of HVAC diagnostics and repair procedures. 
  •  Ability to coach technicians in customer communication and sales. 
  •  Knowledge of flat-rate pricing and service management best practices. 
  •  Excellent conflict resolution and customer service skills. 
  •  Strong organizational and time management abilities. 
  •  Proficiency with HVAC CRM and dispatch software (such as ServiceTitan). 
  •  Familiarity with inventory management and purchasing. 
  •  Knowledge of EPA regulations, OSHA safety requirements, and local mechanical codes. 
  •  EPA Section 608 Certification required. 
  •  Valid driver's license with an acceptable driving record.