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Over The Counter Associate Jobs in Alberta (NOW HIRING)

Orders and stocks drugs, supplies, and over-the-counter merchandise. Updates patient records and inventory, processes invoices and makes accounting entries using computerized system. Daily tasks and ...

Orders and stocks drugs, supplies, and over-the-counter merchandise. Updates patient records and inventory, processes invoices and makes accounting entries using computerized system. Daily tasks and ...

Orders and stocks drugs, supplies, and over-the-counter merchandise. Updates patient records and inventory, processes invoices and makes accounting entries using computerized system. Daily tasks and ...

Orders and stocks drugs, supplies, and over-the-counter merchandise. Updates patient records and inventory, processes invoices and makes accounting entries using computerized system. Daily tasks and ...

At Wolseley Canada, our leading-edge is the knowledge and insight found in every corner of our ... associates * Take initiative to maintain stock of the counter area as needed * Offer help and ...

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Over The Counter Associate information

What is an over the counter associate?

Over The Counter (OTC) Associates work in pharmacies, drugstores, or retail settings, assisting customers with purchasing non-prescription medications and health products. They help customers find the right over-the-counter remedies, provide information about product usage, and maintain inventory on OTC shelves. While they are not pharmacists, OTC Associates play a key role in customer service and ensure that customers have a positive experience when buying health and wellness products.

What are the key skills and qualifications needed to thrive as an over the counter associate?

To thrive as an Over The Counter Associate, you need strong product knowledge, basic math skills, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and sometimes basic pharmacy systems is typical. Excellent customer service, communication, and attention to detail help associates build rapport and resolve customer needs efficiently. These skills ensure accurate transactions, satisfied customers, and smooth store operations in a retail environment.

What are some common challenges faced by over the counter associates, and how can they be overcome?

Over The Counter Associates often juggle multiple responsibilities, such as assisting customers, managing inventory, and ensuring compliance with pharmacy regulations. A common challenge is providing accurate product recommendations while maintaining efficiency during busy periods. Building strong product knowledge, staying organized, and developing effective communication skills can help manage these demands. Teamwork and regular training also play key roles in overcoming challenges and delivering exceptional customer service.

What is the difference between Over The Counter Associate vs Pharmacy Technician?

AspectOver The Counter AssociatePharmacy Technician
CertificationsNone required, may have optional retail or customer service certificationsState-specific certification or registration often required
Work EnvironmentRetail stores, pharmacies, drugstoresPharmacies, hospitals, healthcare facilities
Job ResponsibilitiesAssisting customers, selling OTC products, managing inventoryPreparing prescriptions, verifying medication, assisting pharmacists

Over The Counter Associates primarily work in retail environments, focusing on customer service and OTC product sales, while Pharmacy Technicians have more clinical responsibilities, including prescription processing. Both roles require strong communication skills, but Pharmacy Technicians often need specific certifications. Understanding these differences helps job seekers find the right fit based on their skills and career goals.

What cities in Alberta are hiring for Over The Counter Associate jobs?

Cities in Alberta with the most Over The Counter Associate job openings:

Infographic showing various Over The Counter Associate job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Pharmacy Clerk Certified

Saint Albert, AB • On-site

Costco Wholesale
Retail • 10K+ employees

Full-time

Re-posted 19 days ago


Costco rating

8.1

Company rating: 8.1 out of 10

Based on 1,935 frontline employees who took The Breakroom Quiz


Job description

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Job Description 

Description of position:
Assists pharmacist to fill, dispense prescriptions for patients. Assists patients at counter, retrieves prescriptions, processes register transactions. Orders and stocks drugs, supplies, and over-the-counter merchandise. Updates patient records and inventory, processes invoices and makes accounting entries using computerized system.
Daily tasks and responsibilities:

  • Assists patients at counter, receives written prescriptions for Pharmacist, and retrieves filled prescriptions. Processes register transactions. Receives payment, makes change, processes cheques, credit and debit charges. Provides prompt and courteous patient service. Answers phones, directs members to product location.
  • Assists Pharmacist in updating patient profile and entering prescription information into the pharmacy computer to extent permitted by Provincial regulations. Preserves patient confidentiality.
  • Assists Pharmacist in filling prescriptions by bringing stock bottles, counting, pouring, restocking, labeling and pricing prescriptions under direct Pharmacist's supervision to the extent permitted by Provincial regulations. Follows safety and security procedures.
  • Prepares third-party insurance claims, processes invoices and makes accounting entries using computerized system.
  • Orders, receives, tags and stocks prescription drugs and supplies. Follows product storage procedures and standards.
  • Orders, receives, tags and stocks over-the-counter product in accordance with merchandising plan for department. Creates product signs and does over-the-counter roaming.
  • Cleans department by sweeping, mopping, spraying, wiping and dusting.  Empties trash, operates trash compactor and cardboard bailer.


Non-Essential Functions and Tasks:

  • Assists in other areas of the warehouse as necessary.


Qualifications (Costco-specific or industry-specific skills that candidates must possess):

  • Education/Training: Completed a pharmacy diploma at a Community College or Costco Pharmacy Clerk certification.
  • Licenses/Certifications: Completed a certification as required by province where applicable.
  • Experience: Candidates with current pharmacy experience will be given preference over other candidates.
  • Knowledge/Skills:    Computer, math, and member service skills preferred.
  • Other:         


Knowledge and talents recommended for job success:
NOTE: For postings in Quebec locations, candidates must be able to communicate in French (oral and written).

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About Costco

Sourced by ZipRecruiter

Costco is a membership warehouse club, dedicated to bringing our members the best possible prices on quality brand-name merchandise. With more than 800 locations worldwide, Costco provides a wide selection of merchandise, plus the convenience of specialty departments and exclusive member services, all designed to make your shopping experience a pleasurable one. Today, as the company evolves, it stays true to the qualities that helped attract and retain millions of loyal members around the globe: Commitment to quality. Costco warehouses carry about 4,000 SKUs (stock keeping units) compared to the 30,000 found at most supermarkets. By carefully choosing products based on quality, price, brand, and features, the company can offer the best value to members.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Issaquah, WA, US

Year founded

1983