Grand Rapids, MI · On-site
$21.25 - $27.75/hr
The interpreter also assists with on-the-job training and mentoring of interns, explains hospital ... Ability to interpret over-the-phone or via video for long periods of time. Ability to walk ...
Grand Rapids, MI · On-site
$21.25 - $27.75/hr
The interpreter also assists with on-the-job training and mentoring of interns, explains hospital ... Ability to interpret over-the-phone or via video for long periods of time. Ability to walk ...
Grand Rapids, MI · On-site
$21.25 - $27.75/hr
The interpreter also assists with on-the-job training and mentoring of interns, explains hospital ... Ability to interpret over-the-phone or via video for long periods of time. Ability to walk ...
Grand Rapids, MI · On-site
$21.25 - $27.75/hr
The interpreter also assists with on-the-job training and mentoring of interns, explains hospital ... Ability to interpret over-the-phone or via video for long periods of time. Ability to walk ...
Detroit, MI · On-site
$65 - $100/hr
Provides consecutive in person and virtually both by phone and video remote first-person ... Ability to interact and communicate with people over the video and often in stressful or difficult ...
Detroit, MI · On-site
$65 - $100/hr
Provides consecutive in person and virtually both by phone and video remote first-person ... Ability to interact and communicate with people over the video and often in stressful or difficult ...
We offer comprehensive, paid training to launch your career as an Over-the-Phone (OPI) and Video Remote Interpreter (VRI), helping clients across industries such as healthcare, legal, and financial ...
We offer comprehensive, paid training to launch your career as an Over-the-Phone (OPI) and Video Remote Interpreter (VRI), helping clients across industries such as healthcare, legal, and financial ...
$13.75 - $19/hr
It is one of the nation's leading health systems with over 60,000 employees and physicians. Twenty ... Communicates clearly and efficiently by phone with health plans, physician offices, and patients.
$13.75 - $19/hr
It is one of the nation's leading health systems with over 60,000 employees and physicians. Twenty ... Communicates clearly and efficiently by phone with health plans, physician offices, and patients.
... over 250 Boards and Commissions representing a broad range of areas and issues for the State of ... phone numbers, and narrative information that would be considered an invasion of privacy). Thank ...
... over 250 Boards and Commissions representing a broad range of areas and issues for the State of ... phone numbers, and narrative information that would be considered an invasion of privacy). Thank ...
Garden City, MI · On-site
$18.25 - $24.50/hr
It is one of the nation's leading health systems with over 60,000 employees and physicians. Twenty ... Communicates clearly and efficiently by phone with health plans. Maintains productivity standards ...
Garden City, MI · On-site
$18.25 - $24.50/hr
It is one of the nation's leading health systems with over 60,000 employees and physicians. Twenty ... Communicates clearly and efficiently by phone with health plans. Maintains productivity standards ...
$18.25 - $24.50/hr
It is one of the nation's leading health systems with over 60,000 employees and physicians. Twenty ... Communicates clearly and efficiently by phone with health plans. Maintains productivity standards ...
$18.25 - $24.50/hr
It is one of the nation's leading health systems with over 60,000 employees and physicians. Twenty ... Communicates clearly and efficiently by phone with health plans. Maintains productivity standards ...
Garden City, MI · On-site
$18.25 - $24.50/hr
It is one of the nation's leading health systems with over 60,000 employees and physicians. Twenty ... Communicates clearly and efficiently by phone with health plans. Maintains productivity standards ...
Garden City, MI · On-site
$18.25 - $24.50/hr
It is one of the nation's leading health systems with over 60,000 employees and physicians. Twenty ... Communicates clearly and efficiently by phone with health plans. Maintains productivity standards ...
$13.75 - $19/hr
It is one of the nation's leading health systems with over 60,000 employees and physicians. Twenty ... Communicates clearly and efficiently by phone with health plans. Maintains productivity standards ...
$13.75 - $19/hr
It is one of the nation's leading health systems with over 60,000 employees and physicians. Twenty ... Communicates clearly and efficiently by phone with health plans. Maintains productivity standards ...
$18.25 - $24.50/hr
It is one of the nation's leading health systems with over 60,000 employees and physicians. Twenty ... Communicates clearly and efficiently by phone with health plans. Maintains productivity standards ...
$18.25 - $24.50/hr
It is one of the nation's leading health systems with over 60,000 employees and physicians. Twenty ... Communicates clearly and efficiently by phone with health plans. Maintains productivity standards ...
$13.75 - $19/hr
It is one of the nation's leading health systems with over 60,000 employees and physicians. Twenty ... Communicates clearly and efficiently by phone with health plans, physician offices, and patients.
$13.75 - $19/hr
It is one of the nation's leading health systems with over 60,000 employees and physicians. Twenty ... Communicates clearly and efficiently by phone with health plans, physician offices, and patients.
Garden City, MI · On-site
$13.75 - $19/hr
It is one of the nation's leading health systems with over 60,000 employees and physicians. Twenty ... Communicates clearly and efficiently by phone with health plans, physician offices, and patients.
Garden City, MI · On-site
$13.75 - $19/hr
It is one of the nation's leading health systems with over 60,000 employees and physicians. Twenty ... Communicates clearly and efficiently by phone with health plans, physician offices, and patients.
$13.75 - $19/hr
It is one of the nation's leading health systems with over 60,000 employees and physicians. Twenty ... Communicates clearly and efficiently by phone with health plans. Maintains productivity standards ...
$13.75 - $19/hr
It is one of the nation's leading health systems with over 60,000 employees and physicians. Twenty ... Communicates clearly and efficiently by phone with health plans. Maintains productivity standards ...
Garden City, MI · On-site
$13.75 - $19/hr
It is one of the nation's leading health systems with over 60,000 employees and physicians. Twenty ... Communicates clearly and efficiently by phone with health plans. Maintains productivity standards ...
Garden City, MI · On-site
$13.75 - $19/hr
It is one of the nation's leading health systems with over 60,000 employees and physicians. Twenty ... Communicates clearly and efficiently by phone with health plans. Maintains productivity standards ...
$13.75 - $19/hr
It is one of the nation's leading health systems with over 60,000 employees and physicians. Twenty ... Communicates clearly and efficiently by phone with health plans. Maintains productivity standards ...
$13.75 - $19/hr
It is one of the nation's leading health systems with over 60,000 employees and physicians. Twenty ... Communicates clearly and efficiently by phone with health plans. Maintains productivity standards ...
Garden City, MI · On-site
$13.75 - $19/hr
It is one of the nation's leading health systems with over 60,000 employees and physicians. Twenty ... Communicates clearly and efficiently by phone with health plans. Maintains productivity standards ...
Garden City, MI · On-site
$13.75 - $19/hr
It is one of the nation's leading health systems with over 60,000 employees and physicians. Twenty ... Communicates clearly and efficiently by phone with health plans. Maintains productivity standards ...
Garden City, MI · On-site
$13.75 - $19/hr
It is one of the nation's leading health systems with over 60,000 employees and physicians. Twenty ... Communicates clearly and efficiently by phone with health plans. Maintains productivity standards ...
Garden City, MI · On-site
$13.75 - $19/hr
It is one of the nation's leading health systems with over 60,000 employees and physicians. Twenty ... Communicates clearly and efficiently by phone with health plans. Maintains productivity standards ...
Lansing, MI · On-site
$17.25 - $22.25/hr
Makes appropriate decisions based on interpretation of policies and procedures. Supports ... over the phone, resolving complaints, and answering basic inquiries. A combination of insurance and ...
Lansing, MI · On-site
$17.25 - $22.25/hr
Makes appropriate decisions based on interpretation of policies and procedures. Supports ... over the phone, resolving complaints, and answering basic inquiries. A combination of insurance and ...
Lansing, MI · On-site
$17.25 - $22.25/hr
Makes appropriate decisions based on interpretation of policies and procedures. Supports ... over the phone, resolving complaints, and answering basic inquiries. A combination of insurance and ...
Lansing, MI · On-site
$17.25 - $22.25/hr
Makes appropriate decisions based on interpretation of policies and procedures. Supports ... over the phone, resolving complaints, and answering basic inquiries. A combination of insurance and ...
An Over Phone Interpreter facilitates real-time communication between individuals who speak different languages via telephone. They listen to one party, interpret the message into the target language, and then relay the response back. This role is essential in various sectors, including healthcare, legal, and customer service, ensuring accurate and clear communication. Strong language proficiency, cultural awareness, and quick thinking are crucial for success in this role.
To thrive as an Over Phone Interpreter, you need fluency in at least two languages, strong listening skills, and a thorough understanding of cultural nuances, often supported by a diploma in interpretation or language studies. Familiarity with telecommunication platforms, call center software, and industry certifications such as CCHI or ATA is beneficial. Outstanding soft skills include active listening, empathy, adaptability, and the ability to remain calm under pressure. These skills are crucial for delivering accurate, confidential, and effective language support in real time across diverse scenarios.
Over Phone Interpreters often encounter challenges such as interpreting in high-pressure or emotionally sensitive situations, dealing with varying call volumes, and managing complex cultural contexts without visual cues. To manage these, interpreters rely on training in active listening, clear articulation, and maintaining strict confidentiality at all times. Many employers provide ongoing support through team briefings, access to language resources, and opportunities for skill development. Success in this role comes from staying focused, taking regular breaks when needed, and seeking regular feedback to continually improve communication effectiveness.
For Over Phone Interpreter jobs in Michigan, the most frequently searched job titles are:
The top searched job categories for Over Phone Interpreter jobs in Michigan are:
Grand Rapids, MI • On-site
$21.25 - $27.75/hr
Part-time
Medical, Vision, Retirement
Posted 6 days ago
Under the direct supervision of the leadership team, the healthcare interpreter provides accurate and concise oral interpretations for spoken languages to Limited English Proficient (LEP) patients, their families, and staff in-person, over the phone, and via video conferencing throughout the hospital and clinics. The role ensures effective communication by relaying medical information between English and other languages in accordance with organizational policies, national standards, and the NCIHC code of ethics. The interpreter also assists with on-the-job training and mentoring of interns, explains hospital resources and protocols, makes appropriate referrals, and serves as a cultural and linguistic resource to both patients and providers. Duties are performed in a spirit of teamwork and cooperation, with additional responsibilities as required to support the department.
Essential FunctionsProvides interpreting and translation services in accordance with Corewell Health policies and procedures and the National Council on Interpreters in Healthcare (NCIHC) Code of Ethics governing the profession of interpretation.
Serves as a cultural and linguistic resource to physicians, staff, and patients, to contribute to successful outcomes.
Assists with onboarding and training of new staff by providing shadowing opportunities and instruction in healthcare interpretation, HIPAA compliance, interpreter's code of ethics, cultural competence, and all assigned department functions.
Maintains professional certification and qualifications by completing required training, continuing education credits, and adhering to renewal deadlines.
Ability to interpret over-the-phone or via video for long periods of time. Ability to walk extensively throughout the workday.
Maintains assignment log for documentation purposes.
Supports office operations by handling phone calls, scheduling and confirming appointments, performing data entry, maintaining records and databases, and assisting with special projects as needed.
Required
High School Diploma or equivalent
1 year of relevant experience providing interpreting/translating services in a health care setting
CRT-Healthcare Interpreter, Certified (CHI) - CCHI Certification Commission for Healthcare Interpreters 180 Days required
LIC-Driver's License - STATE_MI State of Michigan
CRT-Auto Insurance
As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.
Primary Location
SITE - Butterworth Hospital - 100 Michigan St NE - Grand RapidsDepartment Name
Interpreter - Grand Rapids HospEmployment Type
Part timeShift
Variable (United States of America)Weekly Scheduled Hours
20Hours of Work
VariableDays Worked
Monday to Friday VariableWeekend Frequency
Variable weekendsCURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling 616.486.7447.
