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Over Phone Interpreter Jobs in Indiana (NOW HIRING)

We offer comprehensive, paid training to launch your career as an Over-the-Phone (OPI) and Video Remote Interpreter (VRI), helping clients across industries such as healthcare, legal, and financial ...

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Proficiency in reading and interpreting technical manuals, schematics, and blueprints. * Excellent ... Paid time off and holidays. * Company-provided uniforms, phone, tablet, and vehicle.

... interpretation and advisement on policy and disciplinary matters. * Coaches, counsels and guides ... manner primarily over the phone and through email. * Ability to build effective working ...

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Brehob has proudly served the industry for over 70 years with leading products and best in class ... If you are unsure of the legitimacy of a phone call or request, please do not respond directly.

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Over Phone Interpreter information

See Indiana salary details

$22.8K

$60.9K

$99.4K

How much do over phone interpreter jobs pay per year?

As of Aug 17, 2026, the average yearly pay for over phone interpreter in Indiana is $60,920.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,600.00 and $65,700.00 per year, depending on experience, location, and employer.

What is an over phone interpreter?

An Over Phone Interpreter facilitates real-time communication between individuals who speak different languages via telephone. They listen to one party, interpret the message into the target language, and then relay the response back. This role is essential in various sectors, including healthcare, legal, and customer service, ensuring accurate and clear communication. Strong language proficiency, cultural awareness, and quick thinking are crucial for success in this role.

What are the key skills and qualifications needed to thrive as an over phone interpreter?

To thrive as an Over Phone Interpreter, you need fluency in at least two languages, strong listening skills, and a thorough understanding of cultural nuances, often supported by a diploma in interpretation or language studies. Familiarity with telecommunication platforms, call center software, and industry certifications such as CCHI or ATA is beneficial. Outstanding soft skills include active listening, empathy, adaptability, and the ability to remain calm under pressure. These skills are crucial for delivering accurate, confidential, and effective language support in real time across diverse scenarios.

What are typical challenges faced by over phone interpreters, and how can they be managed?

Over Phone Interpreters often encounter challenges such as interpreting in high-pressure or emotionally sensitive situations, dealing with varying call volumes, and managing complex cultural contexts without visual cues. To manage these, interpreters rely on training in active listening, clear articulation, and maintaining strict confidentiality at all times. Many employers provide ongoing support through team briefings, access to language resources, and opportunities for skill development. Success in this role comes from staying focused, taking regular breaks when needed, and seeking regular feedback to continually improve communication effectiveness.

What does an over phone interpreter do?

An over phone interpreter facilitates communication between individuals who speak different languages by translating spoken words in real-time over the phone. They must listen carefully, accurately interpret messages, and often work in fast-paced environments, typically requiring strong language skills and sometimes certification. The role involves maintaining confidentiality and professionalism during calls.

What cities in Indiana are hiring for Over Phone Interpreter jobs?

Cities in Indiana with the most Over Phone Interpreter job openings:

Infographic showing various Over Phone Interpreter job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $60,920 per year, or $29.3 per hour.

Medical Interpreter (Haitian Creole) - Seymour

Indiana Health Centers, Inc.

Seymour, IN

$20.70 - $23.18/hr

Full-time

Medical, Retirement, PTO

Re-posted 16 hours ago


Job description

Description

Indiana Health Centers, Inc. (IHC) is a mission-driven organization providing high-quality, affordable healthcare to underserved and uninsured populations since 1977. At IHC, a Federally Qualified Health Center, we specialize in integrated care which means having access to essential services to meet the needs of patients we serve in the community. With ten healthcare centers, eight Women, Infants, and Children (WIC) nutrition program locations, a Mobile Health Unit, and in-house Pharmacy services (select locations), we offer primary medical, dental, and behavioral healthcare services to community-based patient populations throughout Indiana that are diverse in age, educational background, and income level.


IHC Jackson County in Seymour is recruiting for a full-time Medical Interpreter with fluency in Haitian Creole. The Medical Interpreter works closely with other front office staff, back-office staff, and providers to provide customer service to patients in person and over the phone.


This is not a remote position. This role reports to the IHC Jackson County facility and is in-person 40 hours per week.


Meet our Jackson County Team: https://indianahealthonline.org/locations/jackson-county/

Clinic Hours of Operation:

Monday - 7:30 a.m. - 6:00 p.m.

Tuesday - 7:30 a.m. - 6:00 p.m.

Wednesday - 7:30 a.m. - 6:00 p.m.

Thursday - 7:30 a.m. - 6:00 p.m.

Friday - 7:30 a.m. - 4:00 p.m.


IHC's robust benefits and compensation package includes:

  • $1,000.00 retention bonus paid after one year
  • No nights or weekends
  • Generous Paid Time Off and Floating Holidays
  • Day 1 Insurance benefits eligibility
  • 403(b) Retirement Plan matching at one year of employment
  • Employer-paid Group Life, Short-term disability, and Long-term disability coverages and HSA employer contributions
  • Flexible Leave of Absence programs
  • Personify Health Wellness program with paid incentives for participation
  • Employee Assistance Programs with 24/7 access to therapy consultation services

Medical Interpreter role responsibilities include:

  • Works as a front office staff member when not interpreting.
  • Requires knowledge of a wide body of income eligibility rules in addition to verification, application, and documentation procedures and requirements; electronic medical records, and IHC's policies and procedures.

Language/communication:

  • Translate written and interpret spoken English and Spanish, including medical terminology, during patient encounters and phone calls, and for written materials.
  • Function as a cultural facilitator between patients and providers.
  • Explain cultural differences or practices to health care providers and patients, when appropriate.
  • Communicate any special patient needs.
  • Responds to patient requests for general information about health center services.
  • Calls patients to confirm appointments.

Front desk/intake:

  • Greets clients and visitors to clinic and assists with check in process.
  • Schedules patient appointments.
  • Answers phones and accurately direct calls.
  • Uses and maintains the electronic medical record, accurately assembling income documents, and ensuring client information is up to date and complete.

Requirements

  • High school diploma or equivalent required.
  • Fluency in Haitian Creole; written and spoken, including medical terminology required.
  • One year of prior administrative experience preferred.

Equal Opportunity Employment Statement

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.