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Outsource Dispatch Jobs (NOW HIRING)

Houston Methodist

This position operates a variety of centralized computer systems to dispatch, coordinate and ... Effectively manages expenses associated with outsourcing dispatching services, as needed. GROWTH ...

MCI Careers

Early Morning Dispatch

Iowa, IA

$12.10 - $16.10/hr

We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... As an Early Morning Call Center Dispatch Representative , you will play an essential role in ...

MCI Careers

Early Morning Dispatch

Iowa, IA

$16 - $20/hr

We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... As an Early Morning Call Center Dispatch Representative , you will play an essential role in ...

MCI Careers

Dispatch Customer Service Representative

Iowa, IA · On-site

$15 - $20.50/hr

We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... We're hiring Dispatch Customer Service Representatives to join our growing team! In this role, you ...

Outsource Logistics, LLC

CDL/ Flatbed Driver

Columbia, SC · On-site

$240/day

Flatbed Truck Driver Outsource Delivery is looking for Flatbed Truck Drivers. Drivers of flatbeds ... dispatcher any incidents encountered on the road. • Inspect their trailer before and after the ...

Business Computer Solutions

Be Seen First

IT Service Dispatcher

Kilgore, TX · On-site

$15.25 - $20.25/hr

We are seeking a dependable, organized, and customer-focused IT Dispatcher to join our Managed ... Company Description Business Computer Solutions acts as an outsourced IT department for small ...

Outsource Logistics, LLC

CDL/ Flatbed Driver

Columbia, SC · On-site

$240/day

Flatbed Truck Driver Outsource Delivery is looking for Flatbed Truck Drivers. Drivers of flatbeds ... dispatcher any incidents encountered on the road.  Inspect their trailer before and after the ...

My Ride To Work

Transportation Dispatcher

Reno, NV

$18 - $23/hr

Dispatch drivers and vehicles for appropriate routes according to schedule * Actively reviews ... We have over 20 years in the outsourcing industry where flexibility and reliability are equally ...

My Ride To Work

Transportation Dispatcher

Winnemucca, NV · On-site

$18 - $23/hr

Dispatch drivers and vehicles for appropriate routes according to schedule * Actively reviews ... We have over 20 years in the outsourcing industry where flexibility and reliability are equally ...

My Ride To Work

Transportation Dispatcher

Reno, NV · On-site

$18 - $23/hr

Dispatch drivers and vehicles for appropriate routes according to schedule * Actively reviews ... We have over 20 years in the outsourcing industry where flexibility and reliability are equally ...

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All JobsOutsource Dispatch Jobs

Outsource Dispatch information

See salary details

$30K

$62.9K

$103.5K

How much do outsource dispatch jobs pay per year?

As of Jun 17, 2026, the average yearly pay for outsource dispatch in the United States is $62,888.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $71,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Outsource Dispatch, and why are they important?

To thrive as an Outsource Dispatch, you need strong organizational skills, attention to detail, and experience with logistics or transportation coordination, often supported by a high school diploma or relevant certification. Familiarity with dispatch management software, GPS tracking systems, and communication tools is typically required. Excellent problem-solving, multitasking, and customer service skills help you handle unexpected challenges and maintain clear communication with clients and drivers. These abilities ensure efficient operations, timely deliveries, and high client satisfaction in a fast-paced dispatch environment.

What is outsourcing dispatch?

Outsourcing dispatch involves hiring an external company or individual to handle the scheduling and coordination of transportation or delivery services. Dispatchers use communication tools and software to assign jobs, track vehicles, and ensure timely service, allowing companies to reduce overhead and improve efficiency.

What is the difference between Outsource Dispatch vs Dispatch Coordinator?

AspectOutsource DispatchDispatch Coordinator
CredentialsTypically no formal credentials required; experience preferredHigh school diploma; some roles may require industry-specific certifications
Work EnvironmentRemote or outsourced teams serving multiple clientsOn-site or office-based within a company
Employer & Industry UsageThird-party companies providing dispatch services across various industriesTransportation, logistics, or delivery companies managing their own dispatch
Search & Comparison IntentOutsource Dispatch vs Dispatch Coordinator

Outsource Dispatch involves third-party providers managing dispatch tasks remotely for multiple clients, often with minimal credentials. Dispatch Coordinators are typically employed directly by companies to coordinate daily operations, often requiring industry-specific knowledge. Both roles focus on scheduling and communication but differ in employment and operational scope.

How does an Outsource Dispatch professional typically collaborate with clients and internal teams to ensure smooth logistics operations?

Outsource Dispatch professionals act as a crucial link between clients, drivers, and internal teams by coordinating schedules, communicating real-time updates, and resolving any logistical issues that arise. They frequently use dispatch software and communication tools to monitor shipments, assign routes, and ensure compliance with client requirements. Regular collaboration with customer service, operations, and sometimes even sales teams helps them proactively address challenges and maintain a high standard of service. This role demands strong multitasking and problem-solving skills, as well as the ability to adapt quickly to changes in delivery schedules or client needs.

What is an Outsource Dispatch?

An Outsource Dispatch refers to the process of hiring an external company or service provider to manage dispatch operations, such as routing vehicles, coordinating deliveries, or handling service calls. This allows businesses to leverage specialized expertise, reduce operational costs, and focus on core activities. Outsourced dispatchers use advanced technology and communication tools to ensure efficient scheduling and real-time updates. This service is commonly used in industries like transportation, logistics, and emergency services to improve efficiency and customer satisfaction.

What is the highest paying dispatch job?

The highest paying dispatch jobs are often in specialized sectors such as aviation, maritime, or emergency services, where roles like airline dispatchers or emergency response dispatchers can earn higher salaries due to required certifications and experience. Management or supervisory dispatch positions in logistics and transportation companies also tend to offer higher compensation. Salaries vary based on industry, location, and level of responsibility.

How to find loads as a dispatcher?

A dispatcher finds loads by using load boards, transportation management software, and industry contacts to match freight with available carriers. They analyze shipment details, negotiate rates, and coordinate schedules to ensure efficient freight movement. Strong communication skills and knowledge of logistics are essential for success in this role.

What job makes $10,000 a month without a degree?

An outsource dispatch role can potentially earn $10,000 a month by coordinating logistics and communication for transportation or delivery companies, often requiring strong organizational skills and experience with dispatch software. High earnings are typically achieved through experience, efficiency, and managing multiple clients or large-scale operations.
Infographic showing various Outsource Dispatch job openings in the United States as of June 2026, with employment types broken down into 86% Full Time, and 14% Temporary. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $62,888 per year, or $30.2 per hour.

Customer Service & Dispatch Manager

SERVPRO of Southern Cuyahoga

Medina, OH • Remote

$60K - $70K/yr

Full-time

Retirement, PTO

Posted 5 days ago

Job description

Join the Trusted Leader in Restoration and Construction

At SERVPRO Team Fosdick, we specialize in fire and water cleanup and restoration, mold remediation, and construction services. We have expanded our operations to include 13 franchises in the Cleveland, Akron, Mentor, Mansfield and Toledo areas. We are currently seeking a driven, organized and well-versed Customer Service & Dispatch Manager. The Customer Service & Dispatch Manager leads and optimizes the Company's customer service and dispatch operations to ensure an exceptional customer experience from first notice of loss through project completion. This role oversees a team of domestic, overseas, and AI-supported dispatch resources, ensuring efficient scheduling, communication, quality assurance, and performance management.
What You'll Do:
  • Manage dispatch and customer service personnel, including domestic, overseas, and AI-assisted dispatch operations.
  • Establish clear performance expectations, service standards, and accountability measures.
  • Ensure customers receive professional, timely, and empathetic service throughout their experience.
  • Collaborate with operations, construction, and sales teams to ensure seamless customer communication.
  • Oversee daily dispatch activities to ensure efficient production scheduling.
  • Lead storm event readiness and response efforts, including staffing coordination, dispatch operations, scheduling, and communication.
  • Conduct regular quality control reviews of customer interactions and dispatch activities.
  • Evaluate and recommend improvements to dispatch systems, customer service processes, and AI-assisted workflows to improve efficiency and service delivery.
  • Track, analyze, and report metrics, including customer satisfaction, scheduling efficiency, and quality assurance results.
  • Develop and deliver training programs to ensure team efficiency.
  • Manage team performance and expectations.
What We're Looking For:
  • Bachelor's degree in Business, Operations Management, Communications, or related field preferred.
  • Minimum 5 years of leadership experience in dispatch, customer service, call center operations, restoration services, or related industries.
  • Experience managing remote, overseas, or outsourced teams required.
  • Experience utilizing AI-enabled customer service, scheduling, or dispatch technologies preferred.
  • Experience in restoration, construction, or service-based industries strongly preferred.
  • Strong leadership, coaching, and team development skills.
  • Exceptional customer service and conflict resolution abilities.
  • Excellent organizational and multitasking capabilities.
  • Strong analytical and reporting skills.
  • Ability to make sound decisions in high-pressure situations.
  • Strong verbal and written communication skills
  • Proficiency with CRM systems, reporting platforms, and Microsoft Office applications
  • Availability for after-hours, weekend, and holiday work is required during storm events, emergencies, peak operational periods, or other business needs.
Why Servpro?
  • A respected brand with nationwide recognition
  • A dynamic, team-oriented culture that supports your success
  • Competitive salary
  • Company laptop and cell phone
  • Comprehensive benefits package
  • 401(k) with Company match
  • Paid vacation + holidays
SERVPRO is an Equal Opportunity Employer