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Outreach Program Assistant Jobs in Orlando, FL (NOW HIRING)

WSP

Community Outreach Specialist

Ocoee, FL · On-site

The position will support, assist and offer guidance to the program in public involvement, public information, outreach and communications. The selected candidate will also join a talented group of ...

WSP

Community Outreach Specialist

Ocoee, FL · On-site

The position will support, assist and offer guidance to the program in public involvement, public information, outreach and communications. The selected candidate will also join a talented group of ...

Dominium

Assistant Manager - Heron Ridge

Kissimmee, FL · On-site

$15.75 - $19/hr

As an Assistant Manager, you will be responsible for supporting the Community Manager with the ... outreach programs. We also provide a comprehensive benefits package for eligible employees ...

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All JobsOutreach Program JobsOutreach Program Assistant JobsOutreach Program Assistant Jobs in Orlando, FL

Outreach Program Assistant information

See Orlando, FL salary details

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$29

How much do outreach program assistant jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for outreach program assistant in Orlando, FL is $19.94, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $22.64 per hour, depending on experience, location, and employer.

What does an Outreach Program Assistant do?

An Outreach Program Assistant supports the planning, coordination, and implementation of outreach programs and events. They help connect the organization to the community by organizing activities, communicating with participants, and assisting with program logistics. Their role often involves administrative tasks, promoting events, and ensuring smooth operation of outreach initiatives. This position is essential for increasing public awareness and participation in the organization's programs.

How does an Outreach Program Assistant typically collaborate with community partners and internal teams?

Outreach Program Assistants regularly coordinate with community organizations, schools, and local agencies to schedule events, share resources, and promote program initiatives. Internally, they often work alongside program managers, communications staff, and volunteers to ensure smooth execution of outreach activities. Effective communication and teamwork are essential, as the role requires balancing administrative duties with on-the-ground engagement. Building strong relationships with both external partners and colleagues is key to the program’s success, and provides valuable networking opportunities for career growth.

What are the key skills and qualifications needed to thrive as an Outreach Program Assistant, and why are they important?

To thrive as an Outreach Program Assistant, you need strong organizational skills, attention to detail, and experience in community engagement, often supported by a bachelor's degree in a related field. Familiarity with CRM databases, event management software, and Microsoft Office Suite is typically required. Excellent interpersonal communication, teamwork, and cultural sensitivity are the soft skills that help you build effective relationships with diverse communities. These skills are vital for efficiently coordinating outreach activities and ensuring successful program delivery.

What is the difference between Outreach Program Assistant vs Community Outreach Coordinator?

AspectOutreach Program AssistantCommunity Outreach Coordinator
CredentialsHigh school diploma or equivalent; some roles may require associate's degreeBachelor's degree in communications, social sciences, or related field
Work EnvironmentNonprofit organizations, educational institutions, community centersNonprofits, government agencies, community organizations
Employer & Industry UsageEntry-level support role assisting outreach activitiesLeadership role overseeing outreach programs and strategies

The Outreach Program Assistant typically supports outreach efforts through administrative tasks and event coordination, while the Community Outreach Coordinator manages and develops outreach strategies to engage communities. Both roles are vital in community engagement but differ in responsibility level and scope.

What cities near Orlando, FL are hiring for Outreach Program Assistant jobs?

Cities near Orlando, FL with the most Outreach Program Assistant job openings:

Outreach Program Assistant jobs near you

Community Outreach Specialist

The Coalition for the Homeless of Central Florida

Orlando, FL

$19/hr

Full-time

Posted 17 days ago

Job description

POSITION: Community Outreach Specialist
REPORTS TO: Community Outreach Program Manager
STATUS: Full Time - Hourly – Non-Exempt
OVERVIEW: The Community Outreach for Families Specialist identifies, engages, and builds rapport with homeless families throughout the tri-county areas of Orange, Osceola, and Seminole Counties. This role assists families in breaking the cycle of homelessness by transitioning them from accessing services to being effectively linked with essential social supports and rapidly obtaining permanent housing. The role provides individualized, client-centered support by developing and implementing service plans that address housing barriers, increase income, and identify safe, temporary housing options until permanent housing is secured.
KEY RESPONSIBILITIES:
  • Conduct community-based outreach using the outreach vehicles 3–5 days per week.
  • Perform program enrollment for new families during initial community outreach visits.
  • Ensure families are oriented to community outreach practices, expectations, and protocols.
  • Provide supportive services in a nonjudgmental, client-centered manner.
  • Provide information, referrals, service linkages, and advocacy to support access to community resources.
  • Assist clients in obtaining required documentation and benefits, including state identification, birth certificates, Social Security benefits, and disability income.
  • Identify and facilitate access to appropriate housing options, including bridge housing, subsidized housing, Section 8, VASH, permanent supportive housing, affordable housing, market-rate housing, and other available housing resources.
  • Register each guest in Housing Connector as a housing resource and maintain an accurate, up-to-date housing profile.
  • Maintain accurate and timely client records, including case notes and HMIS data entry.
  • Prepare case-related documentation and reports, including outcomes, successes, and challenges.
  • Generate and submit required client data for monthly reporting.
  • Maintain complete, accurate, and compliant documentation of service objectives, outcomes, and service delivery in accordance with federal, state, and local requirements.
  • Provide follow-up and housing retention services and maintain required supporting documentation in client files.
  • Provide housing stabilization services for a minimum of twelve (12) months after the client has identified and secured a housing unit.
  • Conduct outreach to community partners, business owners, and service providers to identify new and existing resources that support families’ access to employment, supportive services, and housing.
  • Respond to community requests for outreach interventions and support.
  • Participate in required meetings, trainings, and professional development activities.
  • Network and collaborate with partner agencies, churches, food pantries, shelters, and local community organizations.
  • Coordinate intake processes through effective family referrals and interagency collaboration.
  • Create weekly supply lists and complete supply procurement runs as needed.
  • Arrange transportation for clients as required.
  • Coordinate weekly hotel folios with hotel managers to ensure timely and accurate payment for services.
  • Coordinate housing services with Housing Specialists to support timely exits from shelter to permanent housing.
  • Monitor shelter length of stay and participate in periodic case conferencing.
  • Coordinate with Housing Stability Case Managers to support exit planning, permanent housing placement, and successful transitions into the community.
  • Collaborate with and support community service providers by delivering high-quality technical assistance, program support, and training.
  • Maintain confidentiality of client information and records in accordance with applicable laws and agency policy.
  • Utilize outreach vehicles safely and in accordance with agency transportation policies.
  • Maintain regular communication with supervisor regarding outreach activity, client needs, and program challenges.
  • Ensure timely follow-up with referred families and active clients to promote engagement and housing progress.
  • Conduct weekly bridge hotel visits with clients to monitor guest journey plan.
  • All outreach efforts must be conducted in pairs with another staff member to ensure safety.
  • Staff are not permitted to conduct home visits, tabling events, or outreach efforts alone under any circumstances.
  • Coordinate scheduling of visits in advance to ensure proper staff coverage and safety protocols are followed.
  • Staff may only use agency vehicles for home visits or work-related travel.
  • Staff may transport guests in agency’s vehicle only.
  • Perform other duties as assigned by the Program Manager.
QUALIFICATIONS:
  • Bachelor’s degree in human services, social work, psychology, or a related field required.
  • Prior experience in case management, housing navigation, homelessness services, or related human services work preferred.
  • Ability to work flexible hours, including evenings and weekends, as required by community outreach and program needs.
  • Valid Florida driver’s license required.
  • Ability to travel throughout assigned service areas for community outreach activities.
  • Ability to successfully complete an FBI Level 2 background screening with fingerprinting.
  • Must pass a Motor Vehicle Record (MVR) check.
  • Staff must be approved and listed on the agency’s insurance policy prior to operating any agency’s vehicle.
REQUIRED SKILLS:
  • Strong relationship-building and communication skills with a customer service-oriented approach.
  • Ability to learn and apply evidence-based and best-practice models, including Housing-Focused, Mental Health Recovery, Harm Reduction, and Trauma-Informed Care.
  • Strong written and verbal communication skills, with the ability to document services clearly and professionally.
  • Knowledge of and experience working with HMIS, spreadsheets, and other data management systems.
  • Ability to engage families experiencing crisis in a calm, empathetic, and professional manner.
  • Strong organizational and time management skills with the ability to manage multiple cases, deadlines, and competing priorities.
  • Ability to work independently in field-based settings while exercising sound judgment.
  • Ability to solve problems, adapt quickly, and respond effectively to changing client and community needs.
  • Ability to collaborate effectively with internal staff, landlords, agencies, and community partners.
  • Ability to maintain accurate documentation and meet reporting deadlines.
  • Ability to maintain professionalism, confidentiality, and appropriate boundaries at all times.
Disclaimer: This job description does not imply that these are the only duties to be performed by the employee in this position. The employee will be required to follow any other job-related instructions and perform other job-related duties requested by any person authorized to give instructions or assignments. This description excludes the marginal functions of the position that are incidental to essential job duties. All duties, responsibilities, and requirements are vital to the job. This document does not create an employment contract, implied or otherwise, other than an "at-will" employment relationship.

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