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Outlets Manager Jobs in Wisconsin (NOW HIRING)

DRIFTWOOD HOSPITALITY MANAGEMENT

Outlet Sous Chef

Appleton, WI · On-site

$48K - $65K/yr

Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality ... Monitors food outlets, buffets, stations and food displays for creativity, quality, cleanliness and ...

Driftwood Hospitality Management

Outlet Sous Chef

Appleton, WI · On-site

$48K - $65K/yr

Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality ... Monitors food outlets, buffets, stations and food displays for creativity, quality, cleanliness and ...

Marcus Hotels

Banquet Manager

Lake Geneva, WI · On-site

Inspect function spaces and outlets for cleanliness and proper setup. * Provide leadership to departments to meet goals and objectives, while inspiring employees. * Supervise, train, and manage front ...

The Marcus Corporation

Banquet Manager

Lake Geneva, WI · On-site

Inspect function spaces and outlets for cleanliness and proper setup. * Provide leadership to departments to meet goals and objectives, while inspiring employees. * Supervise, train, and manage front ...

Marcus Hotels

Banquet Manager

Lake Geneva, WI · On-site

Inspect function spaces and outlets for cleanliness and proper setup. * Provide leadership to departments to meet goals and objectives, while inspiring employees. * Supervise, train, and manage front ...

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Outlets Manager information

What are the key skills and qualifications needed to thrive as an Outlets Manager, and why are they important?

To thrive as an Outlets Manager, you need strong leadership abilities, experience in food and beverage operations, and often a degree in hospitality management or a related field. Familiarity with POS systems, inventory management software, and compliance certifications like food safety are typically required. Exceptional interpersonal skills, problem-solving, and the ability to motivate teams help you stand out. These competencies ensure smooth daily operations, high customer satisfaction, and effective team performance in a fast-paced environment.

What are Outlets Managers?

Outlets Managers are professionals responsible for overseeing the daily operations of food and beverage outlets within establishments such as hotels, resorts, or restaurants. They ensure quality service, manage staff, handle customer complaints, and coordinate with other departments to maintain high standards. Additionally, Outlets Managers monitor inventory, manage budgets, and implement marketing strategies to boost sales and customer satisfaction. Their role is crucial in ensuring the smooth and profitable running of each outlet under their supervision.

What are some common challenges an Outlets Manager faces when overseeing multiple food and beverage venues within a hotel or resort?

As an Outlets Manager, one major challenge is balancing the operational needs of several distinct venues, each with their own staff, menus, and customer expectations. Coordinating scheduling, maintaining consistent quality standards, and ensuring clear communication across teams can be demanding. Additionally, managing inventory, controlling costs, and responding to guest feedback quickly are crucial for success. Strong organizational and leadership skills help Outlets Managers address these challenges while supporting a positive guest experience.
Outlets Manager jobs near you

Assistant Manager, Store

Prime Outlets

Pleasant Prairie, WI

Full-time

Posted 13 days ago

Job description

Job Location:

Starbucks Pleasant Prairie Premium Outlets

PRIMARY PURPOSE:
The primary purpose of this role is to assist a Store Manager within a Simon Mall. You'll work side by side with the Store Manager assisting with your store's operations, staffing, customer satisfaction, product quality, financial performance and team development.  Best of all, you'll help your team create a welcoming environment.
 

PRINCIPAL RESPONSIBILITIES:
The successful candidate's responsibilities will include, but not be limited to:
Demonstrates a calm demeanor during periods of high volume or unusual events, and manages smooth transitions thereafter to keep store operating to standard and to set a positive example for the store team.
Displays a "customer comes first" attitude by training and holding team members accountable for delivering legendary customer service.
Drives the implementation of company programs by developing action plans and directly motivating and instructing the store team to implement them to meet operational and organizational objectives.
Manages with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.
Plans, identifies, communicates, and delegates appropriate responsibilities and practices along with the Store Manager to team members to ensure smooth flow of operations.
Provides coaching and direction to the store team to take action and to achieve operational goals. Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to the store team to achieve operational goals.
Planning and Execution - Develop strategic and operational plans for the work group, manage execution, and measure results:
Monitors and manages store staffing levels to ensure team member development and talent acquisition to achieve and maintain store operational requirements.
Utilizes existing tools to identify and prioritize communications and regularly uses discretion to filter communications to the store team. Communicates clearly, concisely and accurately in order to ensure effective store operations.
Business Requirements - Providing functional expertise and executing functional responsibilities:
Ensures adherence to applicable wage and hour laws for nonexempt team members and minors.
Uses all operational tools to plan for and achieve operational excellence in the store. Tools include Automated Labor Scheduling, Monthly Status Report, Quarterly Business Review, cash management and inventory management.
Uses discretion in accessing external resources to support store operations and to execute Simon Corporate and Starbucks initiatives.
Utilizes management information tools and analyzes financial reports to identify and address trends and issues in store performance.
Actively manages team members in collaboration with the Store Manager by regularly conducting performance assessments, providing feedback, and setting challenging goals to improve team member performance. Manages ongoing team member performance using performance management.
 

MINIMUM QUALIFICATIONS:
 

Progressively responsible retail experience (3 years)
Experience analyzing financial reports
Ability to manage store operations independently
Ability to manage effectively in a fast-paced environment
Ability to manage multiple situations simultaneously
Ability to manage resources ensuring established service levels are achieved at all times
Knowledge of customer service techniques
Knowledge of supervisory practices and procedures
Organization and planning skills
Strong operational skills in a customer-service environment
Strong problem-solving skills
Ability to communicate clearly and concisely, both orally and in writing
Ability to plan and prioritize workload
Ability to handle confidential and sensitive information

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