... Manager level) as performance and business needs align. Key Responsibilities * Lead day-to-day hospitality operations across accommodation, F&B outlets, banqueting/events, and/or multi-department ...
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... Manager level) as performance and business needs align. Key Responsibilities * Lead day-to-day hospitality operations across accommodation, F&B outlets, banqueting/events, and/or multi-department ...
... Manager level) as performance and business needs align. Key Responsibilities * Lead day-to-day hospitality operations across accommodation, F&B outlets, banqueting/events, and/or multi-department ...
... Manager level) as performance and business needs align. Key Responsibilities * Lead day-to-day hospitality operations across accommodation, F&B outlets, banqueting/events, and/or multi-department ...
... Outlet store in Toronto, Canada. The Sales Supervisor will support ... Management with all aspects of the store including day-to-day operations such as driving sales ...
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... Outlet store in Toronto, Canada. The Sales Supervisor will support ... Management with all aspects of the store including day-to-day operations such as driving sales ...
Manages store budget for daily operations in support of the P&L * Builds highly productive teams ... Outlet. * Competitive Paid Time Off plans.* * Company match for donations and volunteer time*
Manages store budget for daily operations in support of the P&L * Builds highly productive teams ... Outlet. * Competitive Paid Time Off plans.* * Company match for donations and volunteer time*
... operations, merchandising, and talent development. You are responsible for supporting the execution ... Outlet. * Competitive Paid Time Off plans.* * Company match for donations and volunteer time*
... operations, merchandising, and talent development. You are responsible for supporting the execution ... Outlet. * Competitive Paid Time Off plans.* * Company match for donations and volunteer time*
... operations, merchandising, and talent development. You are responsible for supporting the execution ... Outlet. * Competitive Paid Time Off plans.* * Company match for donations and volunteer time*
... operations, merchandising, and talent development. You are responsible for supporting the execution ... Outlet. * Competitive Paid Time Off plans.* * Company match for donations and volunteer time*
... operations, merchandising, and talent development. You are responsible for supporting the execution ... Outlet. * Competitive Paid Time Off plans.* * Company match for donations and volunteer time*
... operations, merchandising, and talent development. You are responsible for supporting the execution ... Outlet. * Competitive Paid Time Off plans.* * Company match for donations and volunteer time*
Supervising, managing and overseeing all food operations; * Maintaining a hands-on approach to ... Successfully managing kitchen teams across multiple food outlets; * Achieving consistent financial ...
Supervising, managing and overseeing all food operations; * Maintaining a hands-on approach to ... Successfully managing kitchen teams across multiple food outlets; * Achieving consistent financial ...
Chef De Cuisine | Full-time | Pantages
Toronto, ON · On-site
CA$65K - CA$75K/yr
Supervising, managing and overseeing all food operations; * Maintaining a hands-on approach to ... Successfully managing kitchen teams across multiple food outlets; * Achieving consistent financial ...
Quick apply
Chef De Cuisine | Full-time | Pantages
Toronto, ON · On-site
CA$65K - CA$75K/yr
Supervising, managing and overseeing all food operations; * Maintaining a hands-on approach to ... Successfully managing kitchen teams across multiple food outlets; * Achieving consistent financial ...
As an Assistant Manager, you will lead store operations, including opening and closing procedures ... Shop at our company outlets and e-commerce sites at a discount. Please note, eligibility depends on ...
As an Assistant Manager, you will lead store operations, including opening and closing procedures ... Shop at our company outlets and e-commerce sites at a discount. Please note, eligibility depends on ...
Store Leader
Toronto, ON · On-site
CA$80K - CA$100K/yr
... Managed Companies.We are committed to developing retail professionals who love retail and have the ... Outlet Store Leader - Vaughan Mills Full-Time Permanent 1 Bass Pro Mills Dr. Vaughan, ON. Here ...
Store Leader
Toronto, ON · On-site
CA$80K - CA$100K/yr
... Managed Companies.We are committed to developing retail professionals who love retail and have the ... Outlet Store Leader - Vaughan Mills Full-Time Permanent 1 Bass Pro Mills Dr. Vaughan, ON. Here ...
Maintenance Aide AgeCare MGHT
Toronto, ON · On-site
$23.76 - $25.39/hr
AgeCare has been appointed as the manager of the Generations Toronto long-term care home and is ... Repairs light fixtures and outlets, replaces bulbs, connects light fixtures to outlets, and ...
Maintenance Aide AgeCare MGHT
Toronto, ON · On-site
$23.76 - $25.39/hr
AgeCare has been appointed as the manager of the Generations Toronto long-term care home and is ... Repairs light fixtures and outlets, replaces bulbs, connects light fixtures to outlets, and ...
About the role In this role, you will execute operational and merchandising processes effectively ... strong time management skills • Able to handle interactions and potential issues/concerns ...
About the role In this role, you will execute operational and merchandising processes effectively ... strong time management skills • Able to handle interactions and potential issues/concerns ...
About the role In this role, you will execute operational and merchandising processes effectively ... strong time management skills • Able to handle interactions and potential issues/concerns ...
About the role In this role, you will execute operational and merchandising processes effectively ... strong time management skills • Able to handle interactions and potential issues/concerns ...
Ensures a smooth operation of the Guest Services in the absence of the Rooms Division Manager ... outlets. Key departmental contacts include Accounting, Revenue Management, Sales, Food and Beverage ...
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Ensures a smooth operation of the Guest Services in the absence of the Rooms Division Manager ... outlets. Key departmental contacts include Accounting, Revenue Management, Sales, Food and Beverage ...
Ensures a smooth operation of the Guest Services in the absence of the Rooms Division Manager ... outlets. Key departmental contacts include Accounting, Revenue Management, Sales, Food and Beverage ...
Ensures a smooth operation of the Guest Services in the absence of the Rooms Division Manager ... outlets. Key departmental contacts include Accounting, Revenue Management, Sales, Food and Beverage ...
Food & Beverage Server
Toronto, ON · On-site
CA$17.60/hr
... dining outlets. As a server, you will provide superior service to our members and their guests ... In 2019, we were awarded Club of the Year by the Canadian Managers Association of Canada. And in ...
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Food & Beverage Server
Toronto, ON · On-site
CA$17.60/hr
... dining outlets. As a server, you will provide superior service to our members and their guests ... In 2019, we were awarded Club of the Year by the Canadian Managers Association of Canada. And in ...
... and Outlet stores as well as with our US team: SiteMerchandising/Operations,Digital Marketing ... Optimize full-price vs. markdown strategy and product lifecycle management to maximize ...
... and Outlet stores as well as with our US team: SiteMerchandising/Operations,Digital Marketing ... Optimize full-price vs. markdown strategy and product lifecycle management to maximize ...
Director, Field Sales
Toronto, ON · On-site
... outlets and foodservice operations across Canada. At Bimbo Canada, we're more than just a bakery ... Embed disciplined performance management through KPIs, scorecards, and regular business reviews.
Director, Field Sales
Toronto, ON · On-site
... outlets and foodservice operations across Canada. At Bimbo Canada, we're more than just a bakery ... Embed disciplined performance management through KPIs, scorecards, and regular business reviews.
Meat Cutter
Pickering, ON · On-site
Participate in product distribution to Retail outlets. * Provide input and/or assistance as requested from Management team for various operational tasks such as inventory-taking and ordering of ...
Quick apply
Meat Cutter
Pickering, ON · On-site
Participate in product distribution to Retail outlets. * Provide input and/or assistance as requested from Management team for various operational tasks such as inventory-taking and ordering of ...
Outlet Operations Manager information
What does an outlet operations manager do?
An Outlet Operations Manager oversees the daily operations of a retail or food and beverage outlet, ensuring efficient service, high customer satisfaction, and profitability. They are responsible for managing staff, inventory, budgets, and compliance with health and safety regulations. Additionally, they implement company policies, coordinate marketing initiatives, and analyze sales data to improve performance. Their leadership ensures smooth operations and a positive customer experience.
What are the key skills and qualifications needed to thrive as an outlet operations manager?
To thrive as an Outlet Operations Manager, you need strong leadership, operational management experience, and a background in hospitality or retail, often supported by a relevant degree or diploma. Familiarity with POS systems, inventory management software, and scheduling tools is typically required. Outstanding interpersonal skills, problem-solving abilities, and a focus on customer service excellence distinguish top performers in this role. These skills ensure efficient outlet operations, high team morale, and consistently exceptional guest experiences.
What are some common challenges outlet operations managers face in balancing customer satisfaction with operational efficiency?
Outlet Operations Managers often need to juggle delivering exceptional customer service while ensuring smooth daily operations and hitting sales targets. A common challenge is dealing with unexpected issues, such as staff shortages or supply delays, which can impact service quality. Managers must also motivate and train their teams to maintain high standards, even during busy periods. Effective communication and adaptability are key to overcoming these challenges and keeping both customers and staff satisfied.
Mid-Senior Hospitality Professionals
Toronto, ON • On-site
Hire Resolve.com
Full-time
Medical, Dental, Vision, Life, PTO
Re-posted 21 days ago
Job description
Hire Resolve is assisting hospitality organizations in hiring experienced hospitality professionals for a range of mid–senior level opportunities across Canada. This is a multi-role hiring campaign spanning several functions within the sector, including hotel and resort operations, food & beverage leadership, guest experience, events/banqueting, and revenue performance. These opportunities suit professionals ready to expand scope, lead teams, and progress toward senior leadership roles (e.g., Head of Department, Operations Manager, Cluster/Regional Manager, or General Manager level) as performance and business needs align.
Key Responsibilities- Lead day-to-day hospitality operations across accommodation, F&B outlets, banqueting/events, and/or multi-department environments to achieve service and financial targets
- Drive guest experience standards, quality assurance, and service recovery processes to strengthen satisfaction and brand reputation
- Manage staffing, scheduling, and team performance through coaching, training, and structured performance management
- Oversee departmental budgets, forecasting, and cost controls, including labour productivity, procurement efficiency, and waste reduction
- Implement SOPs, brand standards, and compliance processes aligned to Canadian workplace expectations, including OHS requirements and incident reporting
- Maintain food safety and hygiene standards where relevant, including audit readiness and inspection preparation
- Partner with sales, marketing, and revenue functions to optimize occupancy, ADR/RevPAR (where applicable), covers, and overall profitability
- Manage supplier relationships, inventory control, and operational readiness for peak periods, group bookings, and special events
- Produce operational reporting, analyze KPIs, and lead continuous improvement initiatives across service, efficiency, and quality
- Support strategic initiatives such as new openings, refurbishments, or turnaround plans depending on assignment
Requirements
- Diploma or bachelor’s degree preferred (Hospitality Management, Business, or a related discipline); equivalent experience is considered
- 5–12+ years of progressive hospitality experience (hotels, resorts, restaurants, contract catering, venues, leisure, or multi-site operations)
- Demonstrated leadership capability, with experience managing teams and operational performance in service-focused environments
- Strong operational and commercial acumen across budgeting, forecasting, labour planning, and KPI-driven decision-making
- Familiarity with hospitality systems and reporting tools (e.g., PMS, POS, RMS, CRM, scheduling/labour management platforms, and advanced Excel)
- Working knowledge of Canadian employment practices and health and safety expectations (including OHS compliance; requirements may vary by province)
- Strong communication skills in English; French is an advantage for roles in Quebec and bilingual environments
- Flexibility to support operational schedules, including evenings, weekends, and holidays, as required in hospitality
Benefits
- Extended Healthcare Plan (Medical, Disability, Dental & Vision)
- RPP - Group RRSP
- Group Life - AD&D - Critical Illness Insurance
- Paid Time Off Benefits
- Training & Development