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Outlet Operations Manager Jobs in Virginia (NOW HIRING)

Best Buy

Outlet Team Leader

Manassas, VA

$16 - $17.75/hr

The Outlet Team Leader is responsible for supporting the Outlet Manager with the day-to-day activities of operating an Outlet Center. The Outlet Team Leader is responsible for supporting operations ...

Best Buy

Outlet Team Leader

Manassas, VA · On-site

$17 - $19/hr

The Outlet Team Leader is responsible for supporting the Outlet Manager with the day-to-day activities of operating an Outlet Center. The Outlet Team Leader is responsible for supporting operations ...

Best Buy

Outlet Team Leader

Manassas, VA · On-site

$17 - $19/hr

The Outlet Team Leader is responsible for supporting the Outlet Manager with the day-to-day activities of operating an Outlet Center. The Outlet Team Leader is responsible for supporting operations ...

RH

Outlet Store Leader

Leesburg, VA

$18.25 - $25/hr

Ensure visual presentation aligns with brand standards and supports the Outlet vision for quality, safety, and operational excellence * Champion profit protection across risk management, security ...

RH

Outlet Store Leader

Leesburg, VA · On-site

$90K - $110K/yr

Ensure visual presentation aligns with brand standards and supports the Outlet vision for quality, safety, and operational excellence * Champion profit protection across risk management, security ...

Restoration Hardware

Outlet Store Leader

Leesburg, VA · On-site

$18.25 - $25/hr

Ensure visual presentation aligns with brand standards and supports the Outlet vision for quality, safety, and operational excellence * Champion profit protection across risk management, security ...

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Outlet Operations Manager information

What does an outlet operations manager do?

An Outlet Operations Manager oversees the daily operations of a retail or food and beverage outlet, ensuring efficient service, high customer satisfaction, and profitability. They are responsible for managing staff, inventory, budgets, and compliance with health and safety regulations. Additionally, they implement company policies, coordinate marketing initiatives, and analyze sales data to improve performance. Their leadership ensures smooth operations and a positive customer experience.

What are the key skills and qualifications needed to thrive as an outlet operations manager?

To thrive as an Outlet Operations Manager, you need strong leadership, operational management experience, and a background in hospitality or retail, often supported by a relevant degree or diploma. Familiarity with POS systems, inventory management software, and scheduling tools is typically required. Outstanding interpersonal skills, problem-solving abilities, and a focus on customer service excellence distinguish top performers in this role. These skills ensure efficient outlet operations, high team morale, and consistently exceptional guest experiences.

What are some common challenges outlet operations managers face in balancing customer satisfaction with operational efficiency?

Outlet Operations Managers often need to juggle delivering exceptional customer service while ensuring smooth daily operations and hitting sales targets. A common challenge is dealing with unexpected issues, such as staff shortages or supply delays, which can impact service quality. Managers must also motivate and train their teams to maintain high standards, even during busy periods. Effective communication and adaptability are key to overcoming these challenges and keeping both customers and staff satisfied.

What cities in Virginia are hiring for Outlet Operations Manager jobs?

Cities in Virginia with the most Outlet Operations Manager job openings:

Outlet Team Leader

Manassas, VA

Best Buy
Retail • 10K+ employees
Learn more about Best Buyexternal

$16 - $17.75/hr

Full-time, Part-time

Retirement, PTO

Re-posted 4 days ago

Best Buy rating

6.8

Company rating: 6.8 out of 10

Based on 1,797 frontline employees who took The Breakroom Quiz

Job description

What does a Best Buy Outlet Team Leader do?

The Outlet Team Leader is responsible for supporting the Outlet Manager with the day-to-day activities of operating an Outlet Center. The Outlet Team Leader is responsible for supporting operations, merchandising, inventory, sales, the customer experience and coaching and mentoring of the Outlet team. The Outlet Team Leader is responsible for assisting the Outlet Manager with implementing sales plans, driving company sales priorities, monitoring business results, and implementing sales action plans to sell open-box product with the least amount of margin erosion as possible. The Outlet Team Leader coaches and mentors the Outlet sales team to provide exceptional customer experiences and business results.

Job responsibilities include:

  • Supports Outlet operations that enable the customer and employee experience
  • Support all the day-to-day activities of running the Outlet store: sales, merchandising, inventory, services, and operations.
  • Coach and mentor Outlet team to help create a strong sales culture focused on delivery of customer and financial goals through a team based approach.
  • Assist in driving positive outcomes of key performance indicators in support of store Revenue, Margin, and NOP goals.
  • Assist in leading sales and store business rhythms in the Outlet; in partnership with the Outlet Manager.
  • Assist in driving NPS results and sales by interacting directly with customers in multiple capacities including many direct sales interactions and support for team's customer interactions.

What are the professional requirements of a Best Buy Outlet Team Leader?
Basic Qualifications:

  • 1 Years Sales or Service experience
  • 1 year sales or customer service experience or related field
  • Prior experience with coaching and providing feedback to others
  • Carry/lift/push/pull weight up to 75 lbs with or without reasonable accommodation
Preferred Qualifications:
  • 1 year leadership/ supervisory experience (including providing daily work direction, scheduling of tasks, and performance management)
  • 6 months experience selling complete solutions in a retail environment
  • Experience providing sales training and mentorship to other team members
  • Previous experience in asset protection or safety training
  • Previous experience in logistics, transportation or inventory management
  • Prior experience in account reconciliation/ cash handling
What’s in it for you
We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.
Our benefits include:
  • Competitive pay
  • Great employee discount
  • Financial savings and retirement resources
  • Support for your physical and mental well-being
Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.
Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.
For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

Position Type: Full timePandoLogic. Keywords: Retail Supervisor, Location: Manassas, VA - 20109

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About BEST BUY

Sourced by ZipRecruiter

As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life -- in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Richfield, MN, US

Year founded

1966

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