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Outlet General Jobs (NOW HIRING)

Ascent Hospitality

Outlet Manager

Birmingham, AL · On-site

Make rounds of all food and beverage outlets to ensure member/guest needs are met ... Responsible for employee relation issues and reviews incidents with General Manager and Human ...

The Elyton

Outlet Manager

Birmingham, AL · On-site

$40K - $60K/yr

Make rounds of all food and beverage outlets to ensure member/guest needs are met ... Responsible for employee relation issues and reviews incidents with General Manager and Human ...

AccorHotel

Server Assistant

Miami Beach, FL

JOB OVERVIEW Under the general guidance of the Outlet General Manager, the Server Assistant is responsible for supporting Head Servers and Servers by keeping the dining area clean , stocked and ...

AccorHotel

Server Assistant

Miami Beach, FL · On-site

JOB OVERVIEW Under the general guidance of the Outlet General Manager, the Server Assistant is responsible for supporting Head Servers and Servers by keeping the dining area clean , stocked and ...

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Outlet General information

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$8

$46

$144

How much do outlet general jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for outlet general in the United States is $46.26, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $40.14 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Outlet General Manager, and why are they important?

To thrive as an Outlet General Manager, you need experience in hospitality or retail management, a strong grasp of operations, and typically a degree in business or hotel management. Familiarity with POS systems, inventory management software, and budgeting tools is often required. Exceptional leadership, customer service, and problem-solving skills help you motivate teams and address challenges effectively. These competencies are vital to ensure smooth operations, high customer satisfaction, and the profitability of the outlet.

What are some common challenges an Outlet General Manager faces, and how can they be effectively addressed?

Outlet General Managers often encounter challenges such as managing diverse staff, ensuring consistent customer satisfaction, and meeting sales targets. Balancing operational efficiency while maintaining high service standards requires strong leadership and communication skills. Implementing regular staff training, closely monitoring inventory, and fostering a collaborative team environment can help address these challenges and drive the outlet's success.

What is an Outlet General?

An Outlet General, often referred to as an Outlet General Manager, is responsible for overseeing the daily operations of a retail outlet or store. Their duties typically include managing staff, ensuring excellent customer service, maintaining inventory, and meeting sales targets. They also handle budgeting, scheduling, and implementing company policies to ensure the outlet runs efficiently and profitably. Outlet Generals play a key role in driving business growth and maintaining the brand's standards within their location.

What is the difference between Outlet General vs Outlet Supervisor?

AspectOutlet GeneralOutlet Supervisor
CredentialsHigh school diploma or equivalent; experience in retail managementHigh school diploma; experience in retail or customer service; leadership skills
Work EnvironmentOversees overall store operations, manages staff, handles administrative tasksSupervises daily staff activities, ensures customer satisfaction, enforces policies
Employer & Industry UsageCommonly used in retail chains, shopping outlets, and department storesUsed in retail outlets, supermarkets, and specialty stores

The main difference between an Outlet General and an Outlet Supervisor lies in their scope of responsibilities. The Outlet General oversees the entire store operations, focusing on management and administrative duties, while the Outlet Supervisor directly supervises staff and daily activities. Both roles require retail experience, but the Outlet General typically has broader responsibilities and may require more extensive experience or certifications.

What cities are hiring for Outlet General jobs? Cities with the most Outlet General job openings:
Outlet General jobs near you
Outlet Manager

Outlet Manager

Ascent Hospitality

Birmingham, AL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, but we're not about numbers...we're about people and that remains our foundation. Our culture expresses a memorable experience for all of our Team Members and guests alike. So we're constantly looking for individuals who work well together for a unified purpose. For our leadership, we're looking for accomplished individuals with a passion to serve others, strong communicators who clearly understand the needs of others and trendsetters who excel at challenges and change. If this is what you're all about, consider joining our Team.
Ascent Hospitality (The Elyton Hotel, Autograph Collection by Marriott) is looking for a uniquely qualified hospitality leader to be our Food and Beverage Manager.
The Food & Beverage Manager is responsible for leading the food and beverage service staff in facilities to include the Restaurants, Lounges/Bars, Banquets. This position is also responsible for ensuring the highest level of guest service by overseeing all aspects of service and service staff during operating hours, while working in a clean and safe environment and meeting all financial goals for sales and expenses.
BENEFITS:
  • Competitive Salary!
  • Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options!
  • 401k with employer MATCH!
  • Paid PTO!
  • Uniforms Provided for most positions!
  • Team Member Hotel Discount Program!

ESSENTIAL FUNCTIONS:
  • Manages service aspects in all food and beverage assigned areas and events
  • Manages dining rooms, lounges, bars and Catering events to ensure proper room preparation including set-up of tables, chairs, linens, table settings, glassware, etc.
  • Confirms all service staff are in proper uniform and adhere to the Company's appearance standards
  • Hires, manages and trains staff in all technical and non-technical aspects of their roles
  • Creates, maintains and distributes weekly schedules for staff and communicates changes as appropriate to all
  • Communicates with service and kitchen staff regarding reservations and/or special events
  • Conducts pre-shift, pre-meal and/or pre-event meetings with all necessary staff
  • Evaluates and supervises performance and carries out disciplinary action as needed, in accordance with the Company's policies and applicable laws
  • Make rounds of all food and beverage outlets to ensure member/guest needs are met
  • Responsible for employee relation issues and reviews incidents with General Manager and Human Resources Manager
  • Completes and administers employee performance appraisals
  • Conducts monthly beverage inventories and quarterly china, glass and silverware inventories
  • Opens and closes dining room(s) and bar on a regular basis.
  • Acts as the Manager on Duty (MOD) as scheduled
  • Controls costs of all food and beverage outlets by assisting management, as requested, in purchasing, maintaining effective profit and loss controls and monitoring labor costs following demand patterns, budget and local labor laws
  • Maintains accurate daily and weekly punch details for service staff and processes daily sales reports and other reports as requested
  • Maximizes food and beverage sales by identifying and targeting sales opportunities through marketing including promotions and special events and by training staff on "up-selling."
  • Ensure staff is trained and adhering to all safety, sanitation, food preparation, food storage and alcohol beverage control policies including confirming legal drinking age and discontinuing service to intoxicated guests
  • Maintains member and guest satisfaction by handing inquiries, concerns or comments and providing solutions; acquiring feedback from guests and co-workers in order to ensure satisfaction and/or implement service improvement ideas; developing new concepts to ensure customer satisfaction and repeat business
  • Maintain consistency of service by being aware of and prepared for all course events, large parties and reservations that may affect food and beverage service operations
  • Ensures a pleasant dining experience in all outlets by collaborating with Executive Chef in the creation of menus and menu pricing as requested
  • Communicates and teams well with other departments ensuring appropriate staff levels for all events and ensuring assigned responsibilities are carried out.
  • Ability to uphold The Company and Brand standards, policies and procedures and hold all staff members accountable for same.
  • Attend all meetings as required.
  • Ensure that In-Room Dining service and tray removal times are within the established guidelines.
  • Ensure that the reservation system is functioning for maximum efficiency.
  • Any other duties as required by the General Manager or Corporate Director of Food and Beverage to assist in the direction of the department.

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:
  • Ability to apply commonsense understanding to carry out instructions given.
  • Must have strong leadership skills, interpersonal skills, excellent English language verbal and written communication skills, listening skills, follow up and follow through ability, basic math skills, strong organization skills, ability to multi-task, team builder, proven track record of increasing experience and responsibility.

PHYSICAL DEMANDS:
  • While performing the duties of this job, the employee will be required to stand for long periods of time on hard surface; using arms, hands and legs repetitively; handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch, or crawl
  • The employee is frequently required to walk, balance, talk, hear and smell
  • Must be able to work with cleaning chemicals, warm temperature and able to work with all food products
  • Must regularly be able to carry and balance up to 25 pounds without assistance
  • Must be capable of effectively using close vision, distance vision, color vision and sense of smell
  • Able to operate in mentally and physically stressful situations

QUALIFICATION STANDARDS:
  • Required to have current food handler's card and alcohol service certifications as required by federal/state/local laws.
  • Minimum (3) three years' management experience in the hospitality industry in food and beverage where the experience is heavily guest-focused preferred.
  • High School education is required.
  • Some college education preferred

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