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Outlet General Jobs (NOW HIRING)

Outlet Key Holder

Houston, TX · On-site

$12 - $15.25/hr

Outlet General Manager FLSA Status: Non-Exempt Mission Support: To help people achieve their full potential through the dignity and power of work, Goodwill Houston (GWH) sells donated and new goods.

Outlet Key Holder

Houston, TX · On-site

$13.25 - $16.50/hr

Outlet General Manager FLSA Status: Non-Exempt Mission Support: To help people achieve their full potential through the dignity and power of work, Goodwill Houston (GWH) sells donated and new goods.

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Outlet General information

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$8

$46

$144

How much do outlet general jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for outlet general in the United States is $46.26, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $40.14 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Outlet General Manager, and why are they important?

To thrive as an Outlet General Manager, you need experience in hospitality or retail management, a strong grasp of operations, and typically a degree in business or hotel management. Familiarity with POS systems, inventory management software, and budgeting tools is often required. Exceptional leadership, customer service, and problem-solving skills help you motivate teams and address challenges effectively. These competencies are vital to ensure smooth operations, high customer satisfaction, and the profitability of the outlet.

What are some common challenges an Outlet General Manager faces, and how can they be effectively addressed?

Outlet General Managers often encounter challenges such as managing diverse staff, ensuring consistent customer satisfaction, and meeting sales targets. Balancing operational efficiency while maintaining high service standards requires strong leadership and communication skills. Implementing regular staff training, closely monitoring inventory, and fostering a collaborative team environment can help address these challenges and drive the outlet's success.

What is an Outlet General?

An Outlet General, often referred to as an Outlet General Manager, is responsible for overseeing the daily operations of a retail outlet or store. Their duties typically include managing staff, ensuring excellent customer service, maintaining inventory, and meeting sales targets. They also handle budgeting, scheduling, and implementing company policies to ensure the outlet runs efficiently and profitably. Outlet Generals play a key role in driving business growth and maintaining the brand's standards within their location.

What is the difference between Outlet General vs Outlet Supervisor?

AspectOutlet GeneralOutlet Supervisor
CredentialsHigh school diploma or equivalent; experience in retail managementHigh school diploma; experience in retail or customer service; leadership skills
Work EnvironmentOversees overall store operations, manages staff, handles administrative tasksSupervises daily staff activities, ensures customer satisfaction, enforces policies
Employer & Industry UsageCommonly used in retail chains, shopping outlets, and department storesUsed in retail outlets, supermarkets, and specialty stores

The main difference between an Outlet General and an Outlet Supervisor lies in their scope of responsibilities. The Outlet General oversees the entire store operations, focusing on management and administrative duties, while the Outlet Supervisor directly supervises staff and daily activities. Both roles require retail experience, but the Outlet General typically has broader responsibilities and may require more extensive experience or certifications.

What cities are hiring for Outlet General jobs? Cities with the most Outlet General job openings:
Resort Outlet General Manager

Resort Outlet General Manager

Kalahari Resorts & Conventions

Woodford, VA • On-site

$55K - $77K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago


Kalahari Resorts rating

5.7

Company rating: 5.7 out of 10

Based on 94 frontline employees who took The Breakroom Quiz

66th of 105 rated hotels


Job description

Help Deliver the Kalahari Experience
At Kalahari Resorts & Conventions, we don't just create vacations-we craft unforgettable experiences. Home to America's Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.
But we're more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities-treating people like family, giving back generously, and creating spaces where everyone feels valued.
Through our partnership with charity: water, we're also committed to bringing clean water to one million people in Africa.
Kalahari Resorts & Conventions is making waves in the Mid-Atlantic with our newest location in Spotsylvania, Virginia, expected to open late 2026. Our fifth resort will feature over 175,000 square feet of indoor waterpark fun, 900 family-friendly suites, and a massive convention center.
Restaurant General Manager
Kalahari Resorts & Conventions is seeking multiple Restaurant General Managers for a variety of concepts. In this role, you'll lead with heart, inspire your team, and create memorable dining experiences that keep guests coming back.
Although some see meals as just something you do between waterslide runs or meetings, part of your Kalahari experience is world-class dining. At Kalahari, we take food pretty seriously. Every location features restaurants to satisfy every taste, from steakhouses to ice cream shops. You'll never have to eat in the same spot twice... but you just might want to.
Seeking General Managers for the following outlets:
  • B-LUX Grill & Bar - Deliciously unique burgers and shakes handcrafted from scratch.
  • Sortino's Italian Kitchen - A modern elevated Italian restaurant and bar.
  • Cinco Niños - A friendly Mexican outlet and tequila bar featuring sizzle and classic flavors.
  • The Last Bite - Your go to spot for sweet indulgence, most everything is handmade.

As part of our leadership team, you'll embody our Promise to Lead with Love-guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You'll help create a memorable dining atmosphere through delicious food, warm hospitality, and timeless charm.
These positions are scheduled to begin in mid-September.
We're taking our time to find the right fit - a visionary who leads with both creativity and humility. This process will include discovery calls, informal conversations, and in-person interviews as we approach launch.
Key Responsibilities
  • Oversee daily restaurant operations to ensure exceptional food quality, service, and cleanliness.
  • Lead, train, and develop associates to support engagement, performance, and retention.
  • Manage financial performance, including budgeting, cost control, and revenue growth.
  • Ensure compliance with health, safety, and company standards and procedures.
  • Collaborate with resort leadership to align the outlet's vision with overall guest experience goals.

What We're Looking For
  • We do require a background of general food and beverage knowledge, including at least four years of front-of-house operations and/or management positions in a hotel, resort, family owned-operation or large chain (such as Cheesecake Factory, Chick-fil-A, Olive Garden, Starbucks, Sweetgreen).
  • Experience in P&L management, budgeting, and controlling labor/food costs.
  • Familiarity with POS systems, scheduling software, inventory tools, and reporting dashboards.
  • In many outlets, experience managing a bar will be required.
  • History of managing operations of $3M or more annually.

A Sampling of Our Benefits
Our team enjoys a comprehensive benefits package, including:
  • Career growth opportunities with promotion from within
  • 401(k) matching, paid time off, and holiday compensation
  • Health, dental, and vision coverage for full-time associates
  • Employee appreciation events, discounts, and perks at all resorts
  • Education assistance programs to help advance your career

Be Part of Something Extraordinary
At Kalahari, we believe the best leaders Lead with Love-because love builds trust, inspires growth, and creates experiences that last a lifetime. That's why we're proud to be recognized by Forbes as one of America's Best Midsize Employers, America's Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.
Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you're delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.
| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |
Kalahari Resorts & Conventions is an Equal Opportunity Employer.

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