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Outbound Representative Jobs in Salem, OR (NOW HIRING)

AMBA

Benefits Representative (OR)

Salem, OR · On-site

$90K/yr

Insurance Benefits Representative (1099 Independent Contractor) Location: Oregon (statewide, any ... Success in this role requires consistent outbound calling, follow-up, and persistence. * Purpose ...

AMBA

Benefits Representative (OR)

Salem, OR · On-site

Insurance Benefits Representative (1099 Independent Contractor) Location: Oregon (statewide, any ... Success in this role requires consistent outbound calling, follow-up, and persistence. * Purpose ...

AMBA

Benefits Representative (OR)

Salem, OR · On-site

$90K/yr

Insurance Benefits Representative (1099 Independent Contractor) Location: Oregon (statewide, any ... Success in this role requires consistent outbound calling, follow-up, and persistence. * Purpose ...

Eagle Web Press

Outside Sales Representative

Salem, OR

$53K - $100K/yr

Outside Sales Representative - Commercial Printing | New Business Development Full-Time | Salem, OR ... Make outbound prospecting calls. * Schedule new-business appointments. * Visit prospects throughout ...

Lincare Holdings

Customer Service Rep

Salem, OR · On-site

$16 - $21.75/hr

Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system * Assesses customer need for additional products/services * Assesses ...

Lincare Holdings, Inc.

Customer Service Rep

Salem, OR · On-site

$15.75 - $21.50/hr

Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system * Assesses customer need for additional products/services * Assesses ...

Lincare

Customer Service Rep

Salem, OR

$15.75 - $21.50/hr

Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system * Assesses customer need for additional products/services * Assesses ...

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All JobsOutbound Representative JobsOutbound Representative Jobs in Salem, OR

Outbound Representative information

See Salem, OR salary details

$12

$19

$30

How much do outbound representative jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for outbound representative in Salem, OR is $19.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $22.45 per hour, depending on experience, location, and employer.

What is the difference between Outbound Representative vs Customer Service Representative?

AspectOutbound RepresentativeCustomer Service Representative
Primary RoleProactively contacts potential or existing customers to promote products or servicesAssists customers with inquiries, issues, and support needs
Work EnvironmentCall centers, sales departments, telemarketingCustomer support centers, help desks, retail settings
Required SkillsCommunication, persuasion, sales techniquesCommunication, problem-solving, patience
Common CertificationsSales or communication certifications often preferredCustomer service certifications beneficial

While both roles involve communication with customers, Outbound Representatives focus on proactive sales and outreach, whereas Customer Service Representatives handle inbound inquiries and support. Understanding these differences helps job seekers find the right fit based on their skills and career goals.

What is an outbound representative?

An outbound representative is a sales or customer service professional who proactively contacts potential or existing clients through calls, emails, or messages to promote products, services, or gather feedback. They often use customer relationship management (CRM) tools and need strong communication skills to achieve sales targets or support objectives.

What skills are needed for outbound representatives?

Outbound representatives need strong communication and interpersonal skills to effectively engage with customers. They should have good persuasion abilities, active listening skills, and the ability to handle rejection. Familiarity with customer relationship management (CRM) tools and basic computer skills are also important for success in this role.

What cities near Salem, OR are hiring for Outbound Representative jobs?

Cities near Salem, OR with the most Outbound Representative job openings:

Outbound Representative jobs near you
Infographic showing various Outbound Representative job openings in Salem, OR as of August 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 64% Physical, 1% Hybrid, and 35% Remote job distribution, with an average salary of $40,404 per year, or $19.4 per hour.

Customer Service Representative

Evergreen Plumbing & Mechanical

Salem, OR • On-site

$18 - $22/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Customer Service Representative Salem, OR, USA Hourly, Full Time, Full Benefits Email Me Similar Jobs Email Me This Job Job Summary The Call Center Representative plays a critical role in ensuring exceptional customer service by managing inbound and outbound calls, scheduling service appointments, addressing customer inquiries, and resolving issues effectively. This position requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

Key Responsibilities

Customer Interaction and Service Answering incoming calls promptly and professionally Scheduling and coordinating plumbing and mechanical service appointments using the company's scheduling software Providing accurate information about services, timelines, and availability Resolving customer inquiries and complaints with a focus on first-call resolution Following up with customers after service to ensure satisfaction and address any concerns Reaching out to customers enrolled in membership plans to schedule services and maintenance checks Communication and Documentation Maintaining accurate customer records and documenting all interactions in the CRM system Escalating complex issues to the appropriate department or supervisor when needed Confirming upcoming appointments and sending reminders to help reduce no-shows Sales and Upselling Identifying opportunities to upsell additional services or maintenance plans in a helpful, customer-first way Call Management and Performance Adhering to call scripts and customer service standards to maintain a consistent and positive experience Meeting or exceeding performance metrics like call handling time, customer satisfaction scores, and appointment conversion rates Qualifications To succeed in this role, you should have: A high school diploma or equivalent (required) Prior experience in customer service, call center, or administrative support (preferred) Strong phone etiquette and active listening skills The ability to multitask, stay organized, and handle pressure in a busy environment Basic computer skills, including experience with scheduling systems and CRM platforms A positive, team-focused attitude and a genuine desire to help others Benefits We offer more than just a job - we offer a team and a future: Competitive hourly pay: $18-$22/hour, based on experience Full benefits for full-time employees A welcoming and supportive work environment Opportunities to grow with a fast-growing, family-owned company Are you ready to join our team?

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