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Outbound Representative Jobs in Illinois (NOW HIRING)

AYS

Inbound/Outbound Call Rep

Chicago, IL · On-site

$16 - $20.50/hr

Inbound/Outbound Call Representative Company Overview: AYS Inc is a leading marketing and sales company based in Chicago, Illinois. We specialize in providing exceptional customer service and ...

PBD, Inc.

Outbound Lead

Bolingbrook, IL · On-site

$20.50/hr

Attend daily operations huddles and represent outbound fulfillment status * Flag capacity conflicts -- when order volume spikes or staffing constraints threaten cutoff commitments -- with enough lead ...

Woodfield Lexus

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BDC Representative

Schaumburg, IL · On-site

$14.75 - $19.75/hr

Are you tech-savvy and comfortable making outbound calls on a daily basis? As a BDC Representative, you will be responsible for handling sales leads and inbound calls for three of our dealerships ...

Pinnacle Insurance Services, LLC

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Full-Time Sales Representative

Hillside, IL · On-site

$60K - $85K/yr

... Representative to add to our growing independent insurance agency ... This role is focused on outbound sales activity, including calling prospects, sending follow-up ...

LPi

Territory Sales Representative

Chicago, IL · Remote

$60K - $65K/yr

Most established representatives earn $85,000 annually. In high ‑ performing territories, top ... This role focuses on outbound prospecting, developing new business, and managing a sales pipeline ...

Pinnacle Insurance Services, LLC

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Part-Time Sales Representative

Hillside, IL · On-site

$22 - $32/hr

No, but an insurance license is a plus We are looking for a part-time Sales Representative to help ... This role is focused on outbound sales activity, including calling prospects, sending follow-up ...

Inriver

Sales Development Representative

Chicago, IL · On-site

As a Sales Development Representative, you will drive a strategic outbound and inbound pipeline across the US market. You won't just book meetings - you'll create meaningful business opportunities.

4LPI

Territory Sales Representative

Chicago, IL · On-site

$100K/yr

Most established representatives earn $85,000 annually. In high - performing territories, top ... This role focuses on outbound prospecting, developing new business, and managing a sales pipeline ...

Melio

Sales Development Representative

Chicago, IL · On-site +1

$60K - $63K/yr

Sales Development Representative Location: Remote (required to live in one of the following states ... Experience conducting high-volume, consistent outbound activities while maintaining quality and ...

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Outbound Representative information

What is the difference between Outbound Representative vs Customer Service Representative?

AspectOutbound RepresentativeCustomer Service Representative
Primary RoleProactively contacts potential or existing customers to promote products or servicesAssists customers with inquiries, issues, and support needs
Work EnvironmentCall centers, sales departments, telemarketingCustomer support centers, help desks, retail settings
Required SkillsCommunication, persuasion, sales techniquesCommunication, problem-solving, patience
Common CertificationsSales or communication certifications often preferredCustomer service certifications beneficial

While both roles involve communication with customers, Outbound Representatives focus on proactive sales and outreach, whereas Customer Service Representatives handle inbound inquiries and support. Understanding these differences helps job seekers find the right fit based on their skills and career goals.

What is an outbound representative?

An outbound representative is a sales or customer service professional who proactively contacts potential or existing clients through calls, emails, or messages to promote products, services, or gather feedback. They often use customer relationship management (CRM) tools and need strong communication skills to achieve sales targets or support objectives.

What skills are needed for outbound representatives?

Outbound representatives need strong communication and interpersonal skills to effectively engage with customers. They should have good persuasion abilities, active listening skills, and the ability to handle rejection. Familiarity with customer relationship management (CRM) tools and basic computer skills are also important for success in this role.

What cities in Illinois are hiring for Outbound Representative jobs?

Cities in Illinois with the most Outbound Representative job openings:

Outbound Representative jobs near you
Infographic showing various Outbound Representative job openings in Illinois as of June 2026, with employment types broken down into 83% Full Time, 15% Part Time, 1% Contract, and 1% Nights. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution.

Inbound/Outbound Call Rep

Chicago, IL • On-site

AYS
11 - 50 employees
Learn more about AYSexternal

$16 - $20.50/hr

Other

Re-posted yesterday

Job description

About the job Inbound/Outbound Call Rep
REMOTE
Position: Inbound/Outbound Call Representative
Company Overview:
AYS Inc is a leading marketing and sales company based in Chicago, Illinois. We specialize in providing exceptional customer service and generating sales for our clients through inbound and outbound calls. Our team is dedicated to delivering top-notch services and creating a positive impact on our clients' businesses.
Job Overview:
As an Inbound/Outbound Call Representative, you will be responsible for handling a high volume of inbound and outbound calls from customers. Your main goal will be to provide excellent customer service and generate sales for our clients. This is a full-time, on-site position at our office in Chicago, Illinois.
Key Responsibilities:
- Answer and make a high volume of inbound and outbound calls in a timely and professional manner
- Provide exceptional customer service by addressing customer inquiries, concerns, and complaints
- Identify and assess customers' needs to promote and sell our clients' products or services
- Meet or exceed sales targets by effectively closing sales and upselling additional products or services
- Maintain accurate and detailed records of all customer interactions
- Collaborate with team members to develop and implement strategies to improve customer satisfaction and increase sales
- Stay updated on product knowledge, sales techniques, and company policies and procedures
- Adhere to all company and industry regulations and guidelines
Requirements:
- High school diploma or equivalent; college degree preferred
- Previous experience in customer service or sales, preferably in a call center environment
- Excellent communication and interpersonal skills
- Strong sales and negotiation abilities
- Ability to handle a high volume of calls and work in a fast-paced environment
- Proficient in using computer systems and software
- Ability to work independently and in a team setting
- Flexibility to work various shifts, including evenings and weekends
- Must be able to work on-site at our office in Chicago, Illinois
Why Work for AYS Inc?
- Competitive salary and benefits package
- Opportunities for career growth and advancement
- Positive and collaborative work environment
- Comprehensive training and ongoing support
- Chance to work with reputable clients and gain valuable experience in sales and customer service
If you are a motivated and customer-oriented individual with a passion for sales, we want to hear from you! Apply now to join our dynamic team at AYS Inc as an Inbound/Outbound Call Representative.

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