Outbound Loader Jobs in Norcross, GA (NOW HIRING)

SUMMARY:
This highly critical role is the heartbeat of the warehouse operation.  The principle role of a Logistics Coordinator is to ensure that the warehouse operation has a constant stream of work out on the floor in the correct priority by ensuring carriers are greeted timely, inbound dock doors are logical assigned, and orders are allocated for order selection in order of dispatch date and time.  This role will also be responsible for systematic updates, providing internal customers the visibility they need to information.

RESPONSIBILITIES:

• Track and receive inbound HUB orders by verifying PO# and appointment time against the daily shipping/receiving schedule.
• Verify seal number that is listed on inbound paperwork matches what is physically on trailer.
• Check inbound trailer into dock door and print necessary paperwork to accompany trailer to the receiving dock.
• Allocate outbound shipments, bump up picking priority, and check order validation in WMS for possible stock-out situations.
• Print BOL’s on all completed outbound loads and present to driver to sign along with the seal verification form.
• Process any inventory cuts or add-ons made by Customer Service to the outbound shipments through Red Prairie. After issuing a Sales Revision (SR), allocate product, and cancel any unneeded replenishments.
• Investigate stock-outs on outbound shipments and email Customer Service with any shorts or cuts that are needed on a particular load.
• Communicate to internal shareholders via e-mail and phone and provide outstanding customer service for any inquiries.
• Verify load delivering or shipping, create trailer and schedule appointment according to carrier’s request and warehouse guidelines.
• Make new delivery/shipping appointments and process changes to existing appointments as requested by the carrier.
• Setup internal transfer orders.
• Troubleshoot outbound trailers that will not close for shipping.
• Manage various daily reports to ensure they are run and delivered as required.
• Communicate to carriers to remove trailers not a part of drop program and to pickup up outbound loads that were left overnight.
• File end of shift paperwork before leaving for the day.
• Archive warehouse outbound paperwork monthly; inbound paperwork quarterly.
• Coordinate all international shipments and produce required paperwork.
• Support Operations Leadership Team by producing various daily and monthly reports.
• Scan and email client BOL and outbound documentation to Capacity Management clients when requested.
• Communicate to clients (capacity management) via e-mail and phone and provide outstanding customer service for any inquiries.

SUPERVISORY RESPONSIBILITES:

• None

QUALIFICATIONS: 

• 2-3 years experience working in a high velocity, multi-customer warehouse environment
• Working knowledge of the supply chain, Order to Cash, and a warehouse environment

EDUCATION REQUIRMENT:

• Associates or Bachelor’s degree or relevant experience preferred.

LANGUAGE AND TECHNICAL SKILLS REQUIREMENT:

• Experience with Microsoft Office, including Word, Excel, and Outlook.
• Excellent verbal and written communication skills; must be able to actively communicate with drivers, warehouse employees, and customers
• Experience with JD Edwards, Red Prairie, or Mercury Gate a plus.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Work is usually performed in an office environment within a warehouse with normal noise levels. The job does involve prolonged sitting and computer/phone usage.  At times, there will need to be the ability to cut a cable/bolt seal and also a limited amount of walking to seal/unseal trailers.

DISCLAIMER:

This job description in not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job.  It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to the job performance, employee development, and compensation.  As such, the incumbent may perform other duties and responsibilities as required.  Its contents imply no contractual obligation and may be changed by the company at any time.