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Outage Jobs in Raleigh, NC (NOW HIRING)

UBEO

ECM Engineering Manager

Raleigh, NC · On-site

Overseeing and determining timeframes for solutions customers including system updates, upgrades, migrations and outages. * Support services for integrations such as: Windows Server, SQL, SharePoint ...

Home2 Suites by Hilton

Maintenance Tech

Raleigh, NC · On-site

$20/hr

Check parking lot lighting for any light outages, report outages to Chief Engineer immediately. * Check parking lot, exterior of building and pool area for any maintenance issues that need to be ...

Hampton Inn & Suites

Maintenance Tech #1

Carrboro, NC · On-site

$19 - $22/hr

Check parking lot lighting for any light outages, report outages to Chief Engineer immediately. * Check parking lot, exterior of building and pool area for any maintenance issues that need to be ...

PlanIT Group, LLC

Systems Engineer III

Raleigh, NC · On-site

Responsibilities : • Minimum of 5 years technical experience providing ServiceNow Tier 2 support to mitigate Service Tickets Issues/Outages/End User support needs. • Monitors network hardware ...

US IT Solutions Inc

Cloud Architect- Expert

Raleigh, NC

$63.25 - $80.50/hr

This position must also be responsible to develop requirements and evaluate competing cloud technical solutions objectively, and manage system events and outages effectively through resolution.

PlanIT Group, LLC

Systems Engineer III

Raleigh, NC · On-site

Responsibilities : • Minimum of 5 years technical experience providing Service Now Tier 2 support to mitigate Service Tickets Issues/Outages/End User support needs. • Monitors network hardware ...

PlanIT Group, LLC

Systems Engineer III - B

Raleigh, NC · On-site

Responsibilities : • Minimum of 5 years technical experience providing Service Now Tier 2 support to mitigate Service Tickets Issues/Outages/End User support needs. • Monitors network hardware ...

Delan Associates, Inc

Senior Network Engineer

Durham, NC · On-site +1

$100K - $137K/yr

Perform root cause analysis, problem management, and major incident resolution for network outages. Develop network automation using Terraform, Ansible, Python, and infrastructure-as-code practices.

Delan Associates, Inc.

Senior Network Engineer

Durham, NC · On-site +1

$100K - $137K/yr

Perform root cause analysis, problem management, and major incident resolution for network outages. Develop network automation using Terraform, Ansible, Python, and infrastructure-as-code practices.

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All JobsOutage JobsOutage Jobs in Raleigh, NC

Outage information

See Raleigh, NC salary details

$12

$25

$42

How much do outage jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for outage in Raleigh, NC is $25.55, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $28.99 per hour, depending on experience, location, and employer.

What is an outage coordinator?

Outage coordinators are professionals responsible for planning, organizing, and overseeing scheduled maintenance or unexpected shutdowns (outages) of equipment or systems, typically in industries like utilities, energy, or manufacturing. Their main role is to ensure that outages are carried out safely, efficiently, and with minimal disruption to regular operations. They work closely with various teams to schedule work, communicate timelines, manage resources, and ensure compliance with safety and regulatory standards. Outage coordinators also help identify risks, troubleshoot issues during the outage, and facilitate a smooth return to normal operations once the work is complete.

What are the key skills and qualifications needed to thrive as an outage coordinator?

To thrive as an Outage Coordinator, you typically need a background in engineering or technical fields, strong project management skills, and experience in industrial maintenance or plant operations. Familiarity with computerized maintenance management systems (CMMS), scheduling software, and safety compliance certifications like OSHA are important. Exceptional organizational abilities, communication, and problem-solving skills help in coordinating teams and managing unexpected challenges. These competencies ensure efficient, safe, and timely completion of outage projects, minimizing downtime and operational risks.

What are some common challenges faced by professionals working in outage management roles, and how can they be addressed?

Professionals in outage management often face challenges such as coordinating large, cross-functional teams under tight time constraints, ensuring clear communication with all stakeholders, and managing unexpected issues that can arise during outage events. To address these challenges, strong organizational skills, the ability to stay calm under pressure, and proactive planning are essential. Many teams utilize specialized outage management software and hold regular debriefs to continuously improve processes and response strategies.

What is the difference between Outage vs Network Technician?

AspectOutageNetwork Technician
CertificationsMay include industry-specific certifications, emergency response trainingCompTIA Network+, Cisco CCNA, or similar
Work EnvironmentFieldwork, emergency response, troubleshooting outagesOffice and fieldwork, network setup and maintenance
Industry UsageUtility companies, telecom providers, energy sectorsIT companies, internet service providers, corporate networks
Search IntentHandling outages, emergency response, service restorationNetwork setup, troubleshooting, maintenance

While both roles involve technical skills, an Outage specialist focuses on restoring services during outages, often in emergency situations, whereas a Network Technician maintains and troubleshoots network systems regularly. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are popular job titles related to Outage jobs in Raleigh, NC?

For Outage jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Outage jobs in Raleigh, NC look for?

The top searched job categories for Outage jobs in Raleigh, NC are:

Outage jobs near you
Infographic showing various Outage job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 89% Full Time, 5% Part Time, and 5% Contract. Highlights an 90% Physical, 5% Hybrid, and 5% Remote job distribution, with an average salary of $53,154 per year, or $25.6 per hour.

ECM Engineering Manager

UBEO

Raleigh, NC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

UBEO rating

8.5

Company rating: 8.5 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

67th of 500 rated business services

Job description

UBEO Business Services, the premier provider of business technology products and services, is seeking to hire an ECM Engineering Manager to join our team in Raleigh, NC.
UBEO is a distributor/servicer of document equipment and software solutions. Primary products include Xerox, Ricoh, Canon, HP and Kyocera printers. UBEO specializes in electronic document management software and integrations.
The primary responsibilities of this position is as follows:
Department: ProIT
Reports To: ProIT Operations Director
FLSA Status: Full-Time / Exempt
Purpose
The ECM Engineering Manager is responsible to lead a team of talented engineers and project managers that focuses on document and data workflows for customers. This position requires teaching a team how to convert technical knowledge into action utilizing technology to accomplish the goals of customers. Creativity and ingenuity are highly rewarded as it is what sets us apart from other companies that provide the same services.
Responsibilities
  • Assist in engineering projects and the configuration of software according to customer requirements.
  • Overseeing and determining timeframes for solutions customers including system updates, upgrades, migrations and outages.
  • Support services for integrations such as: Windows Server, SQL, SharePoint, API's, etc.
  • Monitor and Prioritization Engineer schedules to ensure prompt time entry on service tickets.
  • Act as the customer facing point of contact to our clients for escalated service requests.
  • Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages.
  • Improve customer service, perception, and satisfaction.
  • Creation of procedures and deployment documentation.
  • Setting of standards for support and troubleshooting for solution software.
  • Uncommonly GREAT customer service.
  • Provide Customer End User Training on Software Suite.
  • Understanding of business processes such as: AP, AR, HR, Purchasing, etc.
  • Architect solutions with ECM software to digitize business processes.
  • Scope of Work development and documentation.
  • Manage Service Tickets assigned to the Solutions Engineering team.
  • QA completed tickets for sound troubleshooting and correct grammar etc.
  • Coach Engineers on daily interactions and long-term goals.
  • Reliably fulfill daily and monthly tasks and other duties as assigned by management.

Job Related Dimensions
  • Track record of integrity and trustworthiness with confidential/sensitive information.
  • Ability to plan, organize, and multi-task in a fast-paced environment.
  • Demonstrate confidence with a high degree of professionalism.
  • Very strong attention to detail and problem-solving skills are essential.
  • Takes ownership of job responsibilities with personal pride and accountability.
  • Very prompt, hardworking, and loves what they do.
  • Ability to work within the timeframe of standard policies and procedures and not miss deadlines/due dates.
  • Ability to maintain confidentiality related to sensitive company and employee information.
  • Excellent ability to multi-task, prioritize and problem-solve in a busy, fast-paced environment.
  • Exhibit extraordinary discretion, confidentiality, flexibility, and willingness to work closely with our team.
  • Excellent time, leadership, and management skills.
  • Excellent written and verbal communication skills.
  • Strong professionalism and organizational and planning skills.
  • Regular and reliable attendance.

Qualifications
  • High School Diploma or GED
  • 5+ years' Document Management Software Experience (Laserfiche and/or Docuware)
  • Understanding of network protocols and traffic: DHCP, DNS, SMTP, SNMP, HTTP/HTTPS, SSL, TLS.
  • Understanding of basic IT infrastructure

Physical Demands & Work Environment
  • Ability to sit at a desk for prolonged periods of time
  • Ability to talk on the phone and work with various computer tools and applications
  • Ability to type and compose written communication in various forms
  • Ability to lift 20+lbs on occasion

UBEO offers a competitive compensation package. UBEO also offers an excellent benefits package which is a significant part of our employee's total compensation. We strive to provide a broad range of competitive benefits designed to meet your personal needs and priorities. Our comprehensive benefits package includes:
  • Choice of medical, dental and vision plans that provide our employees and their families with high-quality healthcare, including orthodontia for both adults and child(ren)
  • Generous Company Paid Health Reimbursement Account Options to defray deductible expenses
  • Company paid life and accidental death and dismemberment insurance for you, your spouse and child(ren)
  • Flexible Spending and Health Savings Account Options - Set aside pre-tax dollars to cover out-of-pocket expenses related to health or dependent care
  • Voluntary coverages at low group rates including Aflac Insurance - In the event of death or disability, you can help protect your family against the loss of income with various types of insurance
  • Pet Insurance, breathe easy knowing Nationwide has your pets covered
  • Pre-paid legal coverage, access to experienced attorneys that can help you with any legal issue 24/7
  • A generous wealth accumulation program will help you achieve financial security for retirement. We offer a 401(K) Plan w/ Match upon eligibility and Free Financial Counseling
  • Generous vacation, holiday, and sick leave programs - as we believe that taking advantage of time away from work is essential for a well-balanced life

UBEO is an Equal Opportunity Employer and considers applicants for all positions without regard to age, sex, color, race, religion, national origin, disability, genetic information or predisposition, military/veteran status, citizenship status, marital status or any other group protected by applicable federal, state or local laws.

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