DCC Operator I
Garner, NC · On-site
$70K/yr
This position also assist in substation outage restoration as needed under the direction of Grid Management, Sr DCC Operator or the Supervisor, DCC Operations. This position also authorizes and ...
Garner, NC · On-site
$70K/yr
This position also assist in substation outage restoration as needed under the direction of Grid Management, Sr DCC Operator or the Supervisor, DCC Operations. This position also authorizes and ...
Garner, NC · On-site
$70K/yr
This position also assist in substation outage restoration as needed under the direction of Grid Management, Sr DCC Operator or the Supervisor, DCC Operations. This position also authorizes and ...
Raleigh, NC · On-site
$155K - $165K/yr
This role performs technical analysis, troubleshooting, outage support, and engineering studies under the guidance of senior engineering leadership. The engineer collaborates with operations, field ...
Raleigh, NC · On-site
$155K - $165K/yr
This role performs technical analysis, troubleshooting, outage support, and engineering studies under the guidance of senior engineering leadership. The engineer collaborates with operations, field ...
Raleigh, NC · On-site
$30 - $35/hr
Monitoring the statewide Emergency Services IP Network (ESInet) and NG911 systems 24/7 to identify outages, alarms, or performance issues. * Acting as the first point of contact for PSAPs (Public ...
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Raleigh, NC · On-site
$30 - $35/hr
Monitoring the statewide Emergency Services IP Network (ESInet) and NG911 systems 24/7 to identify outages, alarms, or performance issues. * Acting as the first point of contact for PSAPs (Public ...
$92K - $126K/yr
This role performs technical analysis, troubleshooting, outage support, and engineering studies under the guidance of senior engineering leadership. The engineer collaborates with operations, field ...
$92K - $126K/yr
This role performs technical analysis, troubleshooting, outage support, and engineering studies under the guidance of senior engineering leadership. The engineer collaborates with operations, field ...
Monitoring the statewide Emergency Services IP Network (ESInet) and NG911 systems 24/7 to identify outages, alarms, or performance issues. * Acting as the first point of contact for PSAPs (Public ...
Monitoring the statewide Emergency Services IP Network (ESInet) and NG911 systems 24/7 to identify outages, alarms, or performance issues. * Acting as the first point of contact for PSAPs (Public ...
$92K - $126K/yr
This role performs technical analysis, troubleshooting, outage support, and engineering studies under the guidance of senior engineering leadership. The engineer collaborates with operations, field ...
$92K - $126K/yr
This role performs technical analysis, troubleshooting, outage support, and engineering studies under the guidance of senior engineering leadership. The engineer collaborates with operations, field ...
Benson, NC · On-site
$28 - $38/hr
Electronic Technician Responsibilities: - Addressing any outages seen and ensuring that outages are worked until compliance - Executing daily activities as needed for each shift - Working with ...
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Benson, NC · On-site
$28 - $38/hr
Electronic Technician Responsibilities: - Addressing any outages seen and ensuring that outages are worked until compliance - Executing daily activities as needed for each shift - Working with ...
$28 - $38/hr
Mechanical Technician Responsibilities: - Addressing any outages seen and ensuring that outages are worked until compliance - Executing daily activities as needed for each shift - Working with ...
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$28 - $38/hr
Mechanical Technician Responsibilities: - Addressing any outages seen and ensuring that outages are worked until compliance - Executing daily activities as needed for each shift - Working with ...
Coordinate outage schedules and sequencing with utility clients and operations teams * Manage subcontractors and self-perform crews including electrical, civil, foundations, grounding, conduit, and ...
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Coordinate outage schedules and sequencing with utility clients and operations teams * Manage subcontractors and self-perform crews including electrical, civil, foundations, grounding, conduit, and ...
New Hill, NC · On-site
$69/hr
Participate in outage support and shift work when required * Communicate project updates to stakeholders and leadership #ProjectManager #NuclearJobs #PowerGeneration #EnergyJobs ...
New Hill, NC · On-site
$69/hr
Participate in outage support and shift work when required * Communicate project updates to stakeholders and leadership #ProjectManager #NuclearJobs #PowerGeneration #EnergyJobs ...
Morrisville, NC · On-site
$48K - $64K/yr
Seeking a role where you can help rapidly resolve network outages and ensure customers stay connected? As aCommunity Solutions Central Operations SpecialistI, atSpectrum,you'llmonitorManaged Wi-Fi ...
Morrisville, NC · On-site
$48K - $64K/yr
Seeking a role where you can help rapidly resolve network outages and ensure customers stay connected? As aCommunity Solutions Central Operations SpecialistI, atSpectrum,you'llmonitorManaged Wi-Fi ...
Seeking a role where you can help rapidly resolve network outages and ensure customers stay connected? As a Community Solutions Central Operations Specialist I, at Spectrum, you'll monitor Managed ...
Seeking a role where you can help rapidly resolve network outages and ensure customers stay connected? As a Community Solutions Central Operations Specialist I, at Spectrum, you'll monitor Managed ...
Internal Board and AT&T Tiger Team regarding outages, maintenance, and incident response. * Escalating complex incidents to Tier II and Tiger Team technicians, or additional vendors and carriers when ...
Internal Board and AT&T Tiger Team regarding outages, maintenance, and incident response. * Escalating complex incidents to Tier II and Tiger Team technicians, or additional vendors and carriers when ...
Seeking a role where you can help rapidly resolve network outages and ensure customers stay connected? As a Community Solutions Central Operations Specialist I, at Spectrum, you'll monitor Managed ...
Seeking a role where you can help rapidly resolve network outages and ensure customers stay connected? As a Community Solutions Central Operations Specialist I, at Spectrum, you'll monitor Managed ...
Raleigh, NC · On-site
$98K - $175K/yr
You will be working on an Outage Management System (OMS) that spans the electric utility's operational and information technology domains. In this role, you will be building systems that improve the ...
Raleigh, NC · On-site
$98K - $175K/yr
You will be working on an Outage Management System (OMS) that spans the electric utility's operational and information technology domains. In this role, you will be building systems that improve the ...
Support outage coordination and energized work planning when applicable * Ensure quality control standards are maintained throughout project execution * Maintain accurate field reports, daily logs ...
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Support outage coordination and energized work planning when applicable * Ensure quality control standards are maintained throughout project execution * Maintain accurate field reports, daily logs ...
Raleigh, NC · On-site
Knowledge on ABB NMS product, Distributed Outage Management System (DOMS), Database, Understand the scripts, analysis and troubleshoot the problem within SLAs. Good understanding of the overall ...
Raleigh, NC · On-site
Knowledge on ABB NMS product, Distributed Outage Management System (DOMS), Database, Understand the scripts, analysis and troubleshoot the problem within SLAs. Good understanding of the overall ...
Durham, NC · On-site
Provides technical expertise and assists in crisis management for major system outages or issues with major impact to the business. * Facilitates the ability of business professionals to make swift ...
Durham, NC · On-site
Provides technical expertise and assists in crisis management for major system outages or issues with major impact to the business. * Facilitates the ability of business professionals to make swift ...
Providing rapid support during outages and assisting in workload automation forecasting * Collaborating with the technology design team to ensure backup and recovery systems meet business continuity ...
Providing rapid support during outages and assisting in workload automation forecasting * Collaborating with the technology design team to ensure backup and recovery systems meet business continuity ...
Govern major incident communications, outage notifications, escalation frameworks, and customer experience metrics. • Intelligent Triage & Analytics: Leverage predictive analytics and AI-driven ...
Govern major incident communications, outage notifications, escalation frameworks, and customer experience metrics. • Intelligent Triage & Analytics: Leverage predictive analytics and AI-driven ...
$12.38 - $15.08
2% of jobs
$15.08 - $17.78
18% of jobs
$18.71 is the 25th percentile. Wages below this are outliers.
$17.78 - $20.48
14% of jobs
$20.48 - $23.18
13% of jobs
The median wage is $23.72 / hr.
$23.18 - $25.87
16% of jobs
$28.09 is the 75th percentile. Wages above this are outliers.
$25.87 - $28.57
15% of jobs
$28.57 - $31.27
11% of jobs
$31.27 - $33.97
5% of jobs
$33.97 - $36.67
3% of jobs
$36.67 - $39.36
1% of jobs
$39.36 - $42.06
2% of jobs
$12
$25
$42
| Aspect | Outage | Network Technician |
|---|---|---|
| Certifications | May include industry-specific certifications, emergency response training | CompTIA Network+, Cisco CCNA, or similar |
| Work Environment | Fieldwork, emergency response, troubleshooting outages | Office and fieldwork, network setup and maintenance |
| Industry Usage | Utility companies, telecom providers, energy sectors | IT companies, internet service providers, corporate networks |
| Search Intent | Handling outages, emergency response, service restoration | Network setup, troubleshooting, maintenance |
While both roles involve technical skills, an Outage specialist focuses on restoring services during outages, often in emergency situations, whereas a Network Technician maintains and troubleshoots network systems regularly. Understanding these differences helps job seekers find roles aligned with their skills and career goals.
Review and analyze outage information and dispatch field resources for restoration efforts associated with feeder level outages and below, and assist with substation outages under supervision.
Authorize, record, and model tags in the Outage Management System and Distribution Management System, and periodically review and update the system to ensure accuracy.
Monitor DSCADA and DMS systems, including remotely operating equipment and responding to alarms, under the direction of supervisors.
8.6
Based on 163 frontline employees who took The Breakroom Quiz
6th of 74 rated oil and gas companies
Important Application Submission Information
In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Thursday, June 25, 2026More than a career - a chance to make a difference in people's lives.Build an exciting, rewarding career with us - help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.
Position Summary:This position is responsible for reviewing and analyzing outage information and dispatching and directing field resources in restoration efforts associated with feeder level outages and below and ensuring accurate outage information is captured. This position also assist in substation outage restoration as needed under the direction of Grid Management, Sr DCC Operator or the Supervisor, DCC Operations. This position also authorizes and models in OMS, DMS or DSCADA work being performed on the distribution system, including tags (Hot Line, Clearance, Do Not Operate, and Informational). Supports the DCC Operator II during abnormal or emergency situations. Works a rotational shift within a 24 hour operational environment and is required to be on-call to participate in emergency storm center processes. Applicants must earn a passing score on the System Operator/Power Dispatching (SOPD) test to be considered qualified candidates.
Applicants must earn a passing score on the System Operator/Power Dispatching test to be considered as a qualified candidate.
ResponsibilitiesUnder direction of a Shift Supervisor, Sr DCC Operator or Grid Engineer, direct outage dispatching for feeder level outages and below and assist with substation outages. Review outage information and dispatch appropriate field resources to restore power, troubleshoots and analyzes problems to provide possible fault locations and direct restoration efforts. Review, update and ensure correct outage information is modeled in the Outage Management System (OMS) and Distribution Management System (DMS). Also, ensure that the Distribution System model is kept accurate in OMS and DMS to ensure the best optimization.
Authorize, record and model in the OMS and DMS: Hot Line Tags (HLT), Clearance tags, Do Not Operate (DNO) tags, and Information tags. Under supervision and direction of Supervisor or Sr DCC Operator directs and models switching activities in order to maintain an accurate distribution model of the system for the best optimization for MWs from DMS. Periodically review tags in the system to ensure tags are removed promptly and that the system model and data are accurate.
Under direction of a Shift Supervisor, Sr DCC Operator, or Grid Engineer , monitor DSCADA and DMS systems including remotely opening and closing Feeder Circuit Breakers, Reclosers, and Regulators under normal and emergency situations. Install and remove hot line tags remotely. Monitor alarms from DSCADA and DMS and assist with determining appropriate response (e.g. low/high voltages, transformer load/temperature alarms, abnormal feeder lockouts, etc.) and provide notification/reports to others.
Under direction of a Shift Supervisor, Sr DCC Operator, or Grid Engineer assist in directing restoration efforts associated with large outages (e.g. feeder lockouts, substation outages, transmission line interruptions, etc.) and ensure that the OMS and DMS models are kept accurate for distribution system optimization to achieve MW reductions if called for on the Distribution System. Assist in developing and calling out emergency switching orders to isolate faults and restore power associated with these large outages. Provide possible fault locations, and if not provided automatically, perform the analysis to determine a predicted fault location.
High-school Diploma/GED
Associate degree
Previous Operator experience
Power Grid Operations (PGO) Ops and Field Experience
Good written and verbal communications skills
Ability to deal with a variety of individuals from various socio-economic, cultural, and ethnic backgrounds.
Demonstrated computer and technical aptitude.
Knowledge of distribution systems, equipment, and operations
Office environment
Ability to work in a 24 X 7 rotating shift schedule
Onsite Mobility Classification - Work will be performed at a designated company facility.
Applicants must earn a passing score on the System Operator/Power Dispatching test to be considered as a qualified candidate.
Starting minimum pay is in mid $70,000 range
Travel Requirements
Relocation Assistance Provided (as applicable)NoRepresented/Union PositionNoVisa Sponsored PositionNoPlease note that in order to be considered for this position, you must possess all of the basic/required qualifications.Privacy
Do Not Sell My Personal Information (CA)
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Duke Energy, a Fortune 150 company headquartered in Charlotte, N.C., is one of America’s largest energy holding companies. Our electric utilities serve 8.2 million customers in North Carolina, South Carolina, Florida, Indiana, Ohio and Kentucky, and collectively own 50,000 megawatts of energy capacity. Our natural gas unit serves 1.6 million customers in North Carolina, South Carolina, Tennessee, Ohio and Kentucky. Our company employs 28,000 people.
Utilities
10,000+ Employees
Charlotte, NC, US
1904