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Outage Jobs in Raleigh, NC (NOW HIRING)

MethodHub

Network/Telecom Specialist

Raleigh, NC · On-site

Monitoring the statewide Emergency Services IP Network (ESInet) and NG911 systems 24/7 to identify outages, alarms, or performance issues. * Acting as the first point of contact for PSAPs (Public ...

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Intellibee Inc

Network/Telecom Specialist

Raleigh, NC · On-site

Responsibilities : • Monitoring the statewide Emergency Services IP Network (ESInet) and NG911 systems 24/7 to identify outages, alarms, or performance issues. • Acting as the first point of ...

New

Innosoul inc

Telecom/Network Technician

Raleigh, NC

$22.75 - $29.50/hr

Monitoring the statewide Emergency Services IP Network (ESInet) and NG911 systems 24/7 to identify outages, alarms, or performance issues. Acting as the first point of contact for PSAPs (Public ...

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See Raleigh, NC salary details

$12

$25

$42

How much do outage jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for outage in Raleigh, NC is $25.55, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $28.99 per hour, depending on experience, location, and employer.

What is the difference between Outage vs Network Technician?

AspectOutageNetwork Technician
CertificationsMay include industry-specific certifications, emergency response trainingCompTIA Network+, Cisco CCNA, or similar
Work EnvironmentFieldwork, emergency response, troubleshooting outagesOffice and fieldwork, network setup and maintenance
Industry UsageUtility companies, telecom providers, energy sectorsIT companies, internet service providers, corporate networks
Search IntentHandling outages, emergency response, service restorationNetwork setup, troubleshooting, maintenance

While both roles involve technical skills, an Outage specialist focuses on restoring services during outages, often in emergency situations, whereas a Network Technician maintains and troubleshoots network systems regularly. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are some common challenges faced by professionals working in outage management roles, and how can they be addressed?

Professionals in outage management often face challenges such as coordinating large, cross-functional teams under tight time constraints, ensuring clear communication with all stakeholders, and managing unexpected issues that can arise during outage events. To address these challenges, strong organizational skills, the ability to stay calm under pressure, and proactive planning are essential. Many teams utilize specialized outage management software and hold regular debriefs to continuously improve processes and response strategies.

What are the key skills and qualifications needed to thrive as an Outage Coordinator, and why are they important?

To thrive as an Outage Coordinator, you typically need a background in engineering or technical fields, strong project management skills, and experience in industrial maintenance or plant operations. Familiarity with computerized maintenance management systems (CMMS), scheduling software, and safety compliance certifications like OSHA are important. Exceptional organizational abilities, communication, and problem-solving skills help in coordinating teams and managing unexpected challenges. These competencies ensure efficient, safe, and timely completion of outage projects, minimizing downtime and operational risks.

What are outage coordinators and what do they do?

Outage coordinators are professionals responsible for planning, organizing, and overseeing scheduled maintenance or unexpected shutdowns (outages) of equipment or systems, typically in industries like utilities, energy, or manufacturing. Their main role is to ensure that outages are carried out safely, efficiently, and with minimal disruption to regular operations. They work closely with various teams to schedule work, communicate timelines, manage resources, and ensure compliance with safety and regulatory standards. Outage coordinators also help identify risks, troubleshoot issues during the outage, and facilitate a smooth return to normal operations once the work is complete.
What job categories do people searching Outage jobs in Raleigh, NC look for? The top searched job categories for Outage jobs in Raleigh, NC are:
Outage jobs near you
Infographic showing various Outage job openings in Raleigh, NC as of May 2026, with employment types broken down into 2% As Needed, 88% Full Time, 6% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $53,154 per year, or $25.6 per hour.
Network/Telecom Specialist- Tier I

Network/Telecom Specialist- Tier I

Cynet Systems

Raleigh, NC • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

We are looking for Network/Telecom Specialist- Tier I - Onsite for our client in Raleigh NC

Job Title: Network/Telecom Specialist- Tier I

Job Location: Raleigh NC

Job Type: Contract

Job Overview:

Requirement/Must Have:

  • Excellent understanding of technologies, operating systems, networking, anti-virus, back-ups, systems firewalls, and switches.
  • Knowledge regarding at least one of the following vendor products: Juniper, VMWare, Microsoft, Cisco.
  • Strong writing skills to maintain organized documentation.
  • Knowledge of network cabling, network classification and network topology.
  • Experience with VOIP technologies is a plus.
  • Experience in a NOC environment is preferred.

Responsibilities:

  • Monitoring the statewide Emergency Services IP Network (ESInet) and NG911 systems 24/7 to identify outages, alarms, or performance issues.
  • Acting as the first point of contact for PSAPs (Public Safety Answering Points) reporting technical problems or service interruptions.
  • Receiving, triaging, documenting, and tracking support tickets through resolution.
  • Troubleshooting network, telecom, and connectivity issues affecting 911 operations.
  • Communicating with 911 Directors and Supervisors, Telecommunications carriers, Service providers, Internal Board and AT&T Tiger Team regarding outages, maintenance, and incident response.
  • Escalating complex incidents to Tier II and Tiger Team technicians, or additional vendors and carriers when needed.
  • Maintaining documentation, ticket narration, and operational logs in Salesforce.
  • Supporting operational continuity during emergencies, severe weather events, and disaster response situations.
  • Monitoring network security, system health, and telecommunications performance across PSAPs statewide.
  • Coordinating reroutes or alternate communications paths during outages or call surges to maintain uninterrupted 911 service.
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About Cynet Systems

Sourced by ZipRecruiter

Cynet Systems Inc is a staffing and recruiting corporation nestled in Ashburn, VA, USA. Established in 2010, the company operates within the Information Technology and Services sector, specializing in providing effective workforce solutions to different business needs, including IT consulting, direct hire, and contract staffing services. Through the years, Cynet Systems has built an impressive portfolio, going beyond borders and expanding its operations internationally in Canada and India. Rooted in its core values of teamwork, leadership, and commitment, Cynet Systems helps businesses unlock their full potential by providing versatile and competent professionals that perfectly align with their needs. Fueled by their unwavering mission to deliver top-tier talent to businesses worldwide, Cynet Systems garnered various recognitions including SIA's fastest-growing staffing firms and Best Place to Work in Virginia for 2019.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Sterling, VA, US

Year founded

2010

Social media

Twitter

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