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Outage Jobs in Raleigh, NC (NOW HIRING)

DCC Operator I

Garner, NC · On-site

$70K/yr

This position also assist in substation outage restoration as needed under the direction of Grid Management, Sr DCC Operator or the Supervisor, DCC Operations. This position also authorizes and ...

Knowledge on ABB NMS product, Distributed Outage Management System (DOMS), Database, Understand the scripts, analysis and troubleshoot the problem within SLAs. Good understanding of the overall ...

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Outage information

See Raleigh, NC salary details

$12

$25

$42

How much do outage jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for outage in Raleigh, NC is $25.55, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $28.99 per hour, depending on experience, location, and employer.

What is the difference between Outage vs Network Technician?

AspectOutageNetwork Technician
CertificationsMay include industry-specific certifications, emergency response trainingCompTIA Network+, Cisco CCNA, or similar
Work EnvironmentFieldwork, emergency response, troubleshooting outagesOffice and fieldwork, network setup and maintenance
Industry UsageUtility companies, telecom providers, energy sectorsIT companies, internet service providers, corporate networks
Search IntentHandling outages, emergency response, service restorationNetwork setup, troubleshooting, maintenance

While both roles involve technical skills, an Outage specialist focuses on restoring services during outages, often in emergency situations, whereas a Network Technician maintains and troubleshoots network systems regularly. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are some common challenges faced by professionals working in outage management roles, and how can they be addressed?

Professionals in outage management often face challenges such as coordinating large, cross-functional teams under tight time constraints, ensuring clear communication with all stakeholders, and managing unexpected issues that can arise during outage events. To address these challenges, strong organizational skills, the ability to stay calm under pressure, and proactive planning are essential. Many teams utilize specialized outage management software and hold regular debriefs to continuously improve processes and response strategies.

What are the key skills and qualifications needed to thrive as an Outage Coordinator, and why are they important?

To thrive as an Outage Coordinator, you typically need a background in engineering or technical fields, strong project management skills, and experience in industrial maintenance or plant operations. Familiarity with computerized maintenance management systems (CMMS), scheduling software, and safety compliance certifications like OSHA are important. Exceptional organizational abilities, communication, and problem-solving skills help in coordinating teams and managing unexpected challenges. These competencies ensure efficient, safe, and timely completion of outage projects, minimizing downtime and operational risks.

What are outage coordinators and what do they do?

Outage coordinators are professionals responsible for planning, organizing, and overseeing scheduled maintenance or unexpected shutdowns (outages) of equipment or systems, typically in industries like utilities, energy, or manufacturing. Their main role is to ensure that outages are carried out safely, efficiently, and with minimal disruption to regular operations. They work closely with various teams to schedule work, communicate timelines, manage resources, and ensure compliance with safety and regulatory standards. Outage coordinators also help identify risks, troubleshoot issues during the outage, and facilitate a smooth return to normal operations once the work is complete.
What are popular job titles related to Outage jobs in Raleigh, NC? For Outage jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Outage jobs in Raleigh, NC look for? The top searched job categories for Outage jobs in Raleigh, NC are:
DCC Operator I

DCC Operator I

Duke Energy

Garner, NC • On-site

$70K/yr

Full-time

Posted 5 days ago


Key responsibilities

  • Review and analyze outage information and dispatch field resources for restoration efforts associated with feeder level outages and below, and assist with substation outages under supervision.

  • Authorize, record, and model tags in the Outage Management System and Distribution Management System, and periodically review and update the system to ensure accuracy.

  • Monitor DSCADA and DMS systems, including remotely operating equipment and responding to alarms, under the direction of supervisors.


Duke Energy rating

8.6

Company rating: 8.6 out of 10

Based on 163 frontline employees who took The Breakroom Quiz

6th of 74 rated oil and gas companies


Job description

Important Application Submission Information

In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Thursday, June 25, 2026More than a career - a chance to make a difference in people's lives.

Build an exciting, rewarding career with us - help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.

Position Summary:

This position is responsible for reviewing and analyzing outage information and dispatching and directing field resources in restoration efforts associated with feeder level outages and below and ensuring accurate outage information is captured. This position also assist in substation outage restoration as needed under the direction of Grid Management, Sr DCC Operator or the Supervisor, DCC Operations. This position also authorizes and models in OMS, DMS or DSCADA work being performed on the distribution system, including tags (Hot Line, Clearance, Do Not Operate, and Informational). Supports the DCC Operator II during abnormal or emergency situations. Works a rotational shift within a 24 hour operational environment and is required to be on-call to participate in emergency storm center processes. Applicants must earn a passing score on the System Operator/Power Dispatching (SOPD) test to be considered qualified candidates.

Applicants must earn a passing score on the System Operator/Power Dispatching test to be considered as a qualified candidate.

Responsibilities
  • Under direction of a Shift Supervisor, Sr DCC Operator or Grid Engineer, direct outage dispatching for feeder level outages and below and assist with substation outages. Review outage information and dispatch appropriate field resources to restore power, troubleshoots and analyzes problems to provide possible fault locations and direct restoration efforts. Review, update and ensure correct outage information is modeled in the Outage Management System (OMS) and Distribution Management System (DMS). Also, ensure that the Distribution System model is kept accurate in OMS and DMS to ensure the best optimization.

  • Authorize, record and model in the OMS and DMS: Hot Line Tags (HLT), Clearance tags, Do Not Operate (DNO) tags, and Information tags. Under supervision and direction of Supervisor or Sr DCC Operator directs and models switching activities in order to maintain an accurate distribution model of the system for the best optimization for MWs from DMS. Periodically review tags in the system to ensure tags are removed promptly and that the system model and data are accurate.

  • Under direction of a Shift Supervisor, Sr DCC Operator, or Grid Engineer , monitor DSCADA and DMS systems including remotely opening and closing Feeder Circuit Breakers, Reclosers, and Regulators under normal and emergency situations. Install and remove hot line tags remotely. Monitor alarms from DSCADA and DMS and assist with determining appropriate response (e.g. low/high voltages, transformer load/temperature alarms, abnormal feeder lockouts, etc.) and provide notification/reports to others.

  • Under direction of a Shift Supervisor, Sr DCC Operator, or Grid Engineer assist in directing restoration efforts associated with large outages (e.g. feeder lockouts, substation outages, transmission line interruptions, etc.) and ensure that the OMS and DMS models are kept accurate for distribution system optimization to achieve MW reductions if called for on the Distribution System. Assist in developing and calling out emergency switching orders to isolate faults and restore power associated with these large outages. Provide possible fault locations, and if not provided automatically, perform the analysis to determine a predicted fault location.

Required/Basic Qualifications
  • High-school Diploma/GED

Preferred Qualifications
  • Associate degree

  • Previous Operator experience

  • Power Grid Operations (PGO) Ops and Field Experience

Additional Preferred Qualifications
  • Good written and verbal communications skills

  • Ability to deal with a variety of individuals from various socio-economic, cultural, and ethnic backgrounds.

  • Demonstrated computer and technical aptitude.

  • Knowledge of distribution systems, equipment, and operations

Working Conditions
  • Office environment

  • Ability to work in a 24 X 7 rotating shift schedule

  • Onsite Mobility Classification - Work will be performed at a designated company facility.

Specific Requirements
  • Applicants must earn a passing score on the System Operator/Power Dispatching test to be considered as a qualified candidate.

  • Starting minimum pay is in mid $70,000 range

Travel Requirements

Relocation Assistance Provided (as applicable)NoRepresented/Union PositionNoVisa Sponsored PositionNoPlease note that in order to be considered for this position, you must possess all of the basic/required qualifications.

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About Duke Energy

Sourced by ZipRecruiter

Duke Energy, a Fortune 150 company headquartered in Charlotte, N.C., is one of America’s largest energy holding companies. Our electric utilities serve 8.2 million customers in North Carolina, South Carolina, Florida, Indiana, Ohio and Kentucky, and collectively own 50,000 megawatts of energy capacity. Our natural gas unit serves 1.6 million customers in North Carolina, South Carolina, Tennessee, Ohio and Kentucky. Our company employs 28,000 people.

Industry

Utilities

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Year founded

1904