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Outage Dispatcher Jobs (NOW HIRING)

Utility Dispatcher

Norfolk, VA ยท On-site

$26.50 - $27.50/hr

This is a fully onsite role supporting outage and non-outage operations, including monitoring and dispatching trouble calls, analyzing outage data, prioritizing emergency work, and communicating with ...

Dispatcher

Hawley, PA ยท On-site

$17/hr

Monitoring system outages * Keeping Field Technicians informed of system problems * Other duties as ... Reliable transportation * Previous experience working in a dispatch environment preferred

Monitoring system outages * Keeping Field Technicians informed of system problems * Other duties as ... Reliable transportation * Previous experience working in a dispatch environment preferred

Dispatcher

Hawley, PA ยท On-site

$17/hr

Monitoring system outages * Keeping Field Technicians informed of system problems * Other duties as ... Reliable transportation * Previous experience working in a dispatch environment preferred

Description Telecom Dispatcher Join a leading force in the telecommunications industry, delivering ... Communicate effectively with outages, customer complaints, additional work orders, work order point ...

Dispatcher

Midland, TX ยท On-site

The Dispatcher serves as the primary point of contact between field operations, maintenance ... Respond to operational issues including equipment failures, outages, emergencies, and weather ...

Power Dispatcher

Seattle, WA ยท On-site

$89.54 - $95.90/hr

The Power Dispatchers work under limited supervision, communicate with customer service ... Answers customer calls regarding customer outages and any abnormal conditions. Dispatches crews ...

Description Telecom Dispatcher Join a leading force in the telecommunications industry, delivering ... Communicate effectively with outages, customer complaints, additional work orders, work order point ...

Description Telecom Dispatcher Join a leading force in the telecommunications industry, delivering ... Communicate effectively with outages, customer complaints, additional work orders, work order point ...

Telecom Dispatcher

Tampa, FL ยท On-site +1

Communicate effectively with outages, customer complaints, additional work orders, work order point ... One year of experience in dispatch operations, customer service and logistics. * Demonstrated ...

Telecom Dispatcher Join a leading force in the telecommunications industry, delivering nationwide ... Communicate effectively with outages, customer complaints, additional work orders, work order point ...

Telecom Dispatcher Join a leading force in the telecommunications industry, delivering nationwide ... Communicate effectively with outages, customer complaints, additional work orders, work order point ...

Power Dispatcher

Seattle, WA ยท On-site

$89.54 - $95.90/hr

The Power Dispatchers work under limited supervision, communicate with customer service ... Answers customer calls regarding customer outages and any abnormal conditions. Dispatches crews ...

Dispatcher

Midland, TX ยท On-site

The Dispatcher serves as the primary point of contact between field operations, maintenance ... Respond to operational issues including equipment failures, outages, emergencies, and weather ...

The Dispatcher serves as the primary point of contact between field operations, maintenance ... Respond to operational issues including equipment failures, outages, emergencies, and weather ...

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Outage Dispatcher information

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How much do outage dispatcher jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for outage dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What are popular job titles related to Outage Dispatcher jobs?

For Outage Dispatcher jobs, the most frequently searched job titles are:

Infographic showing various Outage Dispatcher job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 92% Full Time, 6% Part Time, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.

Utility Dispatcher

Norfolk, VA โ€ข On-site

Managed Staffing
Recruiting and Staffing Servicesย โ€ขย 501 - 1,000 employees

$26.50 - $27.50/hr

Contractor

Re-posted 27 days ago


Job description

Operations Center Analyst / Utility Dispatcher (Entry Level)

Location: Norfolk, VA (100% Onsite)
Work Schedule: Rotating shift work on a 6-week schedule, including weekends and holidays as required
 


Job Summary

Seeking entry-level Operations Analysts to support its Operations Center East in Norfolk, VA. This is a fully onsite role supporting outage and non-outage operations, including monitoring and dispatching trouble calls, analyzing outage data, prioritizing emergency work, and communicating with customers and internal teams.

This role is ideal for candidates with operations center, dispatch, utilities, or 911 call center experience, who can work in a fast-paced, high-pressure environment with changing priorities.


Key Responsibilities
  • Monitor, analyze, and dispatch outage and trouble calls in real time

  • Determine outage locations and appropriate response actions

  • Prioritize emergency, outage, and non-outage work for first responders

  • Analyze large data sets from multiple systems to develop action plans

  • Communicate directly with customers to assess and troubleshoot power issues

  • Provide operational support to internal and external stakeholders

  • Accurately document activities and decisions in operational systems

  • Work rotating shifts, including nights, weekends, and holidays as required


Required Skills & Qualifications
  • Ability to manage multiple tasks end-to-end in a fast-changing environment

  • Strong analytical and decision-making skills under pressure

  • Experience analyzing large data sets from multiple sources

  • Strong customer service skills with hands-on operational support experience

  • Prior dispatch experience (utilities operations centers, 911 centers, or similar)

  • Excellent verbal and written communication skills

  • Ability to collaborate effectively across cross-functional teams


Preferred Experience
  • Prior experience in:

    • Utilities operations centers

    • 911 or emergency dispatch centers

    • Power, gas, water, or energy operations