OSM Worldwide is a fast-growing leader in B2C eCommerce small parcel mail sortation. We are seeking an experienced and hands-on Operations Manager to lead our overnight operations at our fully ...
OSM Worldwide is a fast-growing leader in B2C eCommerce small parcel mail sortation. We are seeking an experienced and hands-on Operations Manager to lead our overnight operations at our fully ...
Osm Worldwide information
What does an employee at OSM Worldwide do?
Employees at OSM Worldwide typically work in various roles related to logistics, shipping, and package delivery services. Their duties may include sorting and processing parcels, managing shipping documentation, ensuring timely delivery, and providing customer service support. OSM Worldwide specializes in domestic and international parcel shipping, so team members play a vital role in ensuring packages reach their destinations efficiently and cost-effectively.
What are the key skills and qualifications needed to thrive as a logistics coordinator at OSM Worldwide?
To thrive as a Logistics Coordinator at OSM Worldwide, you need strong organizational skills, attention to detail, and experience in supply chain management, often supported by a degree in logistics or a related field. Familiarity with transportation management systems (TMS), shipping software, and Microsoft Excel is typically required. Excellent problem-solving, communication, and multitasking abilities help you excel in coordinating shipments and addressing client needs. These skills ensure efficient operations, high customer satisfaction, and smooth delivery processes in a fast-paced logistics environment.
What are the key responsibilities and workflow for a logistics coordinator at OSM Worldwide?
As a logistics coordinator at OSM Worldwide, you will be responsible for managing the daily movement of parcels and ensuring timely deliveries. This involves coordinating with carriers, monitoring shipment statuses, addressing any transit issues, and communicating with both internal teams and external partners. The role often requires strong organizational skills, attention to detail, and the ability to problem-solve quickly. You’ll regularly collaborate with customer service, warehouse staff, and IT teams to optimize shipping processes and deliver excellent customer experiences.
What is the difference between Osm Worldwide vs Freight Coordinator?
| Aspect | Osm Worldwide | Freight Coordinator |
|---|---|---|
| Credentials | Logistics or supply chain certifications often preferred | Logistics, transportation, or supply chain certifications |
| Work Environment | Warehouse, shipping centers, or logistics offices | Office-based, coordinating shipments and freight |
| Industry Usage | Courier, parcel delivery, logistics companies | Freight and shipping companies, logistics providers |
| Common Search Intent | Understanding roles in parcel delivery and logistics | Managing shipments, coordinating freight logistics |
Osm Worldwide and Freight Coordinator roles both operate within the logistics industry, focusing on shipping and freight management. While Osm Worldwide primarily handles parcel delivery services, a Freight Coordinator manages the movement of larger shipments and freight logistics. Both roles require similar certifications and work environments, but their specific responsibilities differ based on the scale and type of shipments they handle.
What job categories do people searching Osm Worldwide jobs in Decatur, GA look for?
The top searched job categories for Osm Worldwide jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Osm Worldwide jobs?
Cities near Decatur, GA with the most Osm Worldwide job openings:
Operations Manager | 3rd Shift
Austell, GA • On-site
OSM Worldwide •
Couriers and Messengers Services • 1 - 10 employees1 - 10 employees
Full-time
This job post has expired today. Applications are no longer accepted.
Job description
OSM Worldwide is a fast-growing leader in B2C eCommerce small parcel mail sortation. We are seeking an experienced and hands-on Operations Manager to lead our overnight operations at our fully automated, state-of-the-art sorting center in Austell, Georgia.
This leadership role oversees all 3rd shift operations, including approximately 35 team members, and is responsible for ensuring safe, efficient, and timely processing of customer parcels. Reporting directly to the General Manager, the Operations Manager plays a critical role in driving operational excellence, employee engagement, productivity, and customer satisfaction.
About the Job
The Operations Manager is responsible for leading and coordinating all aspects of overnight sorting center operations. This position provides leadership to supervisors and associates while ensuring operational goals related to safety, quality, productivity, and service are consistently achieved.
The successful candidate will utilize strong leadership, problem-solving, and decision-making skills to optimize operational performance, develop employees, improve processes, and support the continued growth of the organization.
What You'll Do
The Skills You Need
Why Join OSM?
This leadership role oversees all 3rd shift operations, including approximately 35 team members, and is responsible for ensuring safe, efficient, and timely processing of customer parcels. Reporting directly to the General Manager, the Operations Manager plays a critical role in driving operational excellence, employee engagement, productivity, and customer satisfaction.
About the Job
The Operations Manager is responsible for leading and coordinating all aspects of overnight sorting center operations. This position provides leadership to supervisors and associates while ensuring operational goals related to safety, quality, productivity, and service are consistently achieved.
The successful candidate will utilize strong leadership, problem-solving, and decision-making skills to optimize operational performance, develop employees, improve processes, and support the continued growth of the organization.
What You'll Do
- Lead and manage all 3rd shift sorting center operations.
- Ensure customer parcels are processed accurately and depart the facility on schedule.
- Drive performance related to productivity, quality, safety, and service metrics.
- Coach, develop, and mentor supervisors and associates to maximize team performance.
- Plan, assign, and oversee daily work activities to ensure efficient use of labor and resources.
- Identify operational challenges and implement process improvements to increase efficiency and reduce costs.
- Foster a culture of safety, accountability, teamwork, and continuous improvement.
- Investigate and resolve operational issues, employee concerns, and customer service challenges.
- Collaborate with cross-functional teams to support business objectives and customer expectations.
- Ensure compliance with company policies, procedures, and applicable regulations.
The Skills You Need
- High school diploma or GED required; Associate's or Bachelor's degree in Business, Operations Management, Supply Chain, Logistics, or a related field preferred.
- Minimum of 4 years of leadership experience in a distribution center, warehouse, manufacturing, transportation, logistics, or parcel sortation environment.
- Demonstrated experience leading and developing teams of hourly/non-exempt employees in a fast-paced operation.
- Proven ability to manage productivity, quality, safety, attendance, and service-level metrics.
Why Join OSM?
- Growing organization with advancement opportunities
- Modern, highly automated facility
- Collaborative leadership team
- Opportunity to make a significant impact on operational performance
- Competitive compensation and benefits package
About OSM Worldwide
Sourced by ZipRecruiter
Industry
Couriers and messengers services
Company size
1 - 10 Employees
Headquarters location
Glendale Heights, IL, US
Year founded
2003