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Description

ABOUT THE KENNEDY COLLECTIVE

The Kennedy Collective is a Connecticut-based nonprofit organization serving individuals with intellectual and developmental disabilities (ID/DD), veterans, and individuals facing barriers to employment. TKC requires comprehensive compliance training, certification management, and workforce development to meet DDS/Medicaid standards, ensure service quality, and maintain regulatory compliance.

POSITION SUMMARY

The Training & Workforce Development Specialist is accountable for designing, coordinating, and delivering all organizational training programs, compliance training schedules, certification management, onboarding curriculum, and workforce development resources. This role ensures all required compliance training (CPR, First Aid, Medication Administration, DDS requirements, OSHA, abuse/neglect prevention) is scheduled, tracked, and maintained. This role partners with Senior Manager HR Operations on certification governance and with Talent/Culture on onboarding strategy.

REPORTING STRUCTURE

Reports to: Senior Manager, HR Operations & Total Rewards (operational)

Collaboration: Talent/Culture Specialist (for onboarding and engagement strategy)

Coordinates with: HR Coordinator (scheduling), Senior Manager (compliance reporting)

KEY ACCOUNTABILITIES

1. OWN compliance training coordination: Schedule and track CPR, First Aid, Medication Administration certification, DDS-required training, OSHA, abuse/neglect prevention, and annual compliance training; manage certification expirations and recertification.

2. OWN training delivery and curriculum: Deliver or coordinate training sessions; develop and maintain onboarding curriculum; create workforce development resources aligned with mission.

3. OWN training records and reporting: Maintain training records and documentation; ensure accuracy for audits; prepare training reports for leadership and regulatory reviews.

4. OWN certification compliance management: Track certification expiration dates; schedule recertification; manage recertification processes; escalate gaps to supervisors and Senior Manager.

5. OWN leadership and supervisor training: Support leadership development initiatives; deliver supervisor training on DDS requirements, incident reporting, service quality standards, and compliance obligations.

6. Support onboarding curriculum: Provide training curriculum and training coordination for new hire orientation (Talent/Culture owns strategy and execution)

7. Administer day-to-day workers' compensation processes, including claim intake, tracking, documentation, and coordination with employees, managers, and external partners. Deliver training and support return-to-work efforts, ensuring proper reporting, compliance, and continuous improvement of safety and claims processes.  

COMPLIANCE & CERTIFICATION RESPONSIBILITIES

Maintain certification tracking system for CPR, First Aid, Medication Administration, DDS requirements, and OSHA training

Coordinate all compliance training scheduling and delivery with Senior Manager HR Operations

Provide monthly certification status reports to Senior Manager for audit preparation

Escalate any certification gaps or expirations to supervisors and Senior Manager immediately

Maintain documentation of training completion for all employees (physical and digital)

Support audits by providing training records and certification documentation

ROLE EXPECTATIONS & DELIVERABLES

Core Expectations

Compliance rigor: Non-negotiable tracking of compliance training and certifications; immediate escalation of gaps

Accuracy: Training records must be 99%+ accurate; errors flagged and corrected immediately

Responsiveness: Quick scheduling of trainings and support to supervisors and employees

Quality delivery: Engaging, clear training delivery; trainee feedback monitored and acted upon

Continuous improvement: Training programs updated based on feedback and regulatory changes

Daily

Monitor training scheduling requests; coordinate with departments and trainers

Track and update training records; flag compliance gaps

Email and voicemail response to supervisors and trainees within 4 business hours

Weekly

Senior Manager meeting: Training pipeline, certification updates, compliance status

Training scheduling coordination and calendar management

Recertification and expiration date tracking and alerts

Monthly

Training compliance report: Completion rates, certification status, gaps identified

Training records audit for accuracy and HRIS alignment with Senior Manager

Recertification and renewal processing

Quarterly

Dashboard for Senior Manager and CHRO: Training metrics, compliance status, certification renewals

Program evaluation and trainer feedback review

Curriculum updates based on regulatory changes or feedback

DDS/Medicaid audit readiness review with Senior Manager

COMPETENCIES

Training design and delivery: Ability to create and deliver engaging, clear training content

Compliance expertise: Deep knowledge of DDS, Medicaid, OSHA, and training compliance requirements

Organization and detail orientation: Meticulous tracking of certifications, expirations, and compliance

Communication: Ability to explain complex compliance requirements clearly to diverse audiences

Requirements

QUALIFICATIONS

Required

4-6+ years training coordination or workforce development experience

Experience in compliance-heavy environments (healthcare, human services, social services preferred)

Strong organizational and communication skills

Familiarity with training platforms, learning management systems (LMS), or training software

Knowledge of CPR, First Aid, and Medication Administration certification requirements

Preferred

Bachelor's degree in Human Resources, Organizational Development, or related field

Nonprofit or DDS program background

Current CPR and First Aid certifications

Training delivery or adult learning experience

Experience with certification tracking systems or LMS platforms

Physical Demands

Physical Demands: This is a sedentary role. The Training and Workforce Development Specialist works primarily at a computer workstation, requiring prolonged sitting, use of keyboard and mouse and occasional document handling and filing. Occasional travel between TKC locations may be required.   

EEO STATEMENT

We are an Equal Opportunity Employer. We celebrate our employees and are committed to creating a growth-oriented environment for all.

SCOPE & RIGHT TO MODIFY

This job description is not an exhaustive list of duties or an employment contract. The Kennedy Collective reserves the right to add, remove, or modify responsibilities as needed. The employee acknowledges location flexibility may be required based on operational needs.