Customer Service Representative
Who Are We?
Lowen Corporation is located in Hutchinson, Kansas and is a world-class provider of graphic solutions for branding, advertising, information and display; serving the most recognized commercial brands within its major operating divisions. Family owned and operated for over seven decades, Lowen has built a reputation for dependability, quality of the highest standard and superior value for our customers.
Job Summary:
The production order write-up position is responsible for receiving orders and processing job travelers to give the production employees instructions on how to manufacture the order.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-Reviews orders received for accuracy, assigning materials & assuring the material is in stock, or ordering it if not.
-Working with Customer Service Reps and production personnel to assure the order is produced correctly.
Competencies
-Customer/Client focus
-Flexibility
-Teamwork capacity
-Communication proficiency
-Technical capacity
-Organizational skills
Work Environment
Clerical, office setting. Routinely uses standard office equipment such as computers, phones and copiers.
Physical Demands
Largely sedentary role; some filing may be required (lifting files, opening filing cabinets, bending/standing on a stool as needed). May sit or stand as needed. May require walking on level surfaces for periods of time. Regularly required to sit, talk, and hear.
Expected Hours of Work:
Full-time; Monday-Friday, 8:00 a.m. to 5:00 p.m. Additional hours required to complete projects.